With ten locations across eight states, Ace Relocation System, Inc. is a family-owned and operated moving company that started its operations in 1968 and has grown into the largest hauling agent of Atlas Van lines, one of the biggest and most trusted names in the American moving industry. Its Long Beach location provides local, national, and international relocation and storage services in the Los Angeles area. The Ace Relocation team has the expertise and know-how to handle the most challenging moves, from relocating employees and military families to moving entire facilities and warehouses of medical, hospitality, retail, and other industries.
Ace Relocation Systems, Inc.
Very Good
based on 536+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ace Relocation Systems, Inc.
Additional Cities Served: Norwalk, Compton, Carson, Lakewood, Bellflower, San ClementeShow More >
Moving Services
- International Moving
- Dedicated international move coordinator
- Packing materials specific to the humidity and longer transit times of an international move
- Crates and containers to protect household goods moving overseas
- Expedited air freight for all size shipments
- Worldwide ocean freight shipping for all size shipments
- Vehicle shipping
- Knowledge and assistance in navigating customs and immigration
- Longterm and shortterm storage in the US and abroad
- Local destination partner to move into new home.
Awards
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Summarized Review of Ace Relocation Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.48/10
Nationwide Average: 8.44/10
Ace Relocation Systems, Inc. receives overwhelmingly positive feedback for providing professional, efficient, and satisfying moving experiences, notwithstanding a few reports of dissatisfaction.
Recent Reviews Mention...
“my move went smoothly”
“Ace Relocation System makes moving easier than ever.”
“Ace Relocation Systems provided a professional and satisfying service”
2. Punctuality
8.76/10
Nationwide Average: 8.07/10
Ace Relocation Systems, Inc. consistently demonstrates a high level of timeliness and reliability in their moving services, with a vast majority of clients reporting on-time arrivals and adherence to scheduled times, though with a few exceptions.
Recent Reviews Mention...
“everything happened on the given schedule”
“were prompt”
“made the delivery on time”
3. Affordability
6.64/10
Nationwide Average: 7.69/10
Ace Relocation Systems, Inc. exhibits a mixture of opinions but leans towards being favorably priced and competitive, despite some complaints about higher than expected costs.
Recent Reviews Mention...
“charge double what they quoted”
“costs were much higher than other companies”
“lowest quote compared to other companies”
4. Communication
8.62/10
Nationwide Average: 7.53/10
Ace Relocation Systems, Inc. generally excels in transparent, efficient, and responsive communication, with numerous clients highlighting the professionalism and helpfulness of their team, despite a few instances of dissatisfaction regarding responsiveness and clarity.
Recent Reviews Mention...
“everyone was knowledgeable and polite”
“We contacted them 2 weeks before moving.”
“communicate transparently and provided real time communication”
5. Stick to Prices
7.76/10
Nationwide Average: 5.99/10
Ace Relocation Systems, Inc. generally excels, as most clients reported accuracy and adherence to initial estimates, despite a few instances of dissatisfaction related to service delivery and honesty.
Recent Reviews Mention...
“provided a clear and realistic quote”
“came under quoted price”
“hold items hostage until payment”
6. Speed
8.24/10
Nationwide Average: 8.58/10
Ace Relocation Systems, Inc. is generally praised for their quick and efficient moving process, despite a few instances of dissatisfaction regarding timeliness and organization.
Recent Reviews Mention...
“were quick in completing the move”
“Impressed with every aspect, likely includes speed of move”
“movers were fast”
7. Friendliness
9.2/10
Nationwide Average: 8.91/10
Ace Relocation Systems, Inc. is overwhelmingly viewed as having polite, courteous, and friendly staff, with nearly all feedback reflecting positively on their team's professional demeanor and approachability.
Recent Reviews Mention...
“everyone was polite”
“polite and personable”
“delivery team was friendly”
8. Will Hire Again
8.46/10
Nationwide Average: 8.18/10
Ace Relocation Systems, Inc. receives overwhelmingly positive feedback, with a vast majority of customers expressing a strong intention to use their services again due to excellent service, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would hire again”
“extremely pleased with the service”
9. Professionalism
8.63/10
Nationwide Average: 8.31/10
Ace Relocation Systems, Inc. generally receives high praise for the professionalism and politeness of their moving teams, despite a few reports of poor behavior and unprofessionalism in specific instances.
Recent Reviews Mention...
“crew was professional”
“professional and polite crew”
“delivery team was professional”
10. Conflict Handling
6.2/10
Nationwide Average: 4.07/10
Ace Relocation Systems, Inc. generally demonstrates a strong commitment to resolving issues and satisfying customer needs, despite occasional criticisms about their handling of complaints and claims.
Recent Reviews Mention...
“No wrongs mentioned, but overall excellence suggests willingness”
“refusal to pay for damage”
“really seemed to care about making it right”
11. Precision & Care
8.32/10
Nationwide Average: 8.01/10
Ace Relocation Systems, Inc. is consistently praised for their careful packing and wrapping of furniture and belongings, though there are isolated complaints regarding damage and lost items.
Recent Reviews Mention...
“took care to pack and wrap carefully”
“wrapped furniture nicely, nothing damaged”
“handled the antique furniture well”
Customer Insights
Local Move Duration: 4.5 hours from 3 reviews
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Jannine, Freddy | very helpful, accessible and professional, courteous professionals |
| Jeannine, Michelle, Blake | Named individuals who contributed positively to the experience |
| Jimmy | deserved praise for amazing job |
| George Jr., Amanda, Malachai, George Sr., Aaron | George Jr. oversaw packing and delivery, Amanda coordinated, others assisted |
| Jimmy, Freddie | Helped relieve stress and laid out furniture beautifully |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ace Relocation Systems, Inc.
189 W Victoria St, Long Beach, CA, 90805
(310) 632-2800
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