123 Moving and Storage is a professional moving company based in Los Angeles, CA, with additional offices in Santa Monica and Torrance, California. With over 21 years of experience, they provide services in the Los Angeles, Southbay, and Westside areas. The company offers a variety of services, including packing and unpacking, residential moving, commercial moving, designer installation services, and storage solutions. All of their movers are background-checked and trained to meet high service standards. 123 Moving and Storage takes pride in their prompt, reliable, and efficient services, ensuring a stress-free move for their customers.
123 Moving and Storage
About 123 Moving and Storage
Additional Cities Served: Torrance, El Monte, Compton, Carson, Westminster, Santa MonicaShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- International Moving Services
- Residential Moving Services
- Commercial Moving Services
- Packing Services
- Unpacking Services
- Storage Services
- Piano Moving Services
- Appliance Moving Services
California Moving License
Revoked
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of 123 Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
123 Moving and Storage overwhelmingly receives praise for their exceptional moving services, professionalism, and efficiency, though a few customers have cited significant dissatisfaction.
Recent Reviews Mention...
“constellation of stars means excellent service”
“great service for the second time”
“Sean's company, 123 Moving, are five star, top notch”
2. Punctuality
Nationwide Average: 8.07/10
123 Moving and Storage consistently demonstrates a commitment to being on time, with an overwhelming majority of reviews praising their timely and efficient service approach, despite a couple of instances of delays.
Recent Reviews Mention...
“the team was on time”
“timely and worked efficiently”
“they show up on time”
3. Affordability
Nationwide Average: 7.69/10
123 Moving and Storage generally comes across as reasonably priced with many customers finding their services to be a great value, despite a few reviews indicating concerns over higher than expected costs.
Recent Reviews Mention...
“really affordable according to the review”
“pricing was more than fair, very reasonable”
“cost ended up very fair”
4. Communication
Nationwide Average: 7.53/10
123 Moving and Storage generally receives high praise for their responsiveness, professionalism, and the ease of coordinating with them, despite a few mentions of issues such as rudeness, process length, and miscommunication.
Recent Reviews Mention...
“great to work with, including their patience with my rescheduling”
“Sean was always available for any questions”
“provided inventory and easy access”
5. Stick to Prices
Nationwide Average: 5.99/10
123 Moving and Storage generally exhibits high reliability and transparency, with the majority of customers appreciating the absence of hidden fees and pricing accuracy despite a few reports of discrepancies and unexpected charges.
Recent Reviews Mention...
“fitting my budget”
“offered only $48 then $100 for missing items”
“no surprises at all with the pricing”
6. Speed
Nationwide Average: 8.58/10
123 Moving and Storage is overwhelmingly praised for their quick, efficient work, despite a few isolated complaints about slower service.
Recent Reviews Mention...
“worked efficiently to keep the move and travel time down”
“they were fast”
“efficient with their time during the move”
7. Friendliness
Nationwide Average: 8.91/10
123 Moving and Storage consistently receives praise for their courteous, polite, and professional demeanor, making them highly regarded by their clients with only rare instances of dissatisfaction.
Recent Reviews Mention...
“Everyone was great to work with”
“they are courteous”
“Francisco and the team were friendly and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
123 Moving and Storage overwhelmingly receives praise and expressions of loyalty from customers, indicating a strong likelihood of repeat business despite a few dissatisfied voices.
Recent Reviews Mention...
“cannot say enough good things about this company”
“highly recommend 123 Moving and Storage”
“I highly recommend Sean's moving company, I will use 123 Moving on my future moves”
9. Professionalism
Nationwide Average: 8.31/10
123 Moving and Storage overwhelmingly receives praise for their meticulous, knowledgeable, and courteous team, despite a few instances of dissatisfaction regarding conduct and service execution.
Recent Reviews Mention...
“professional and careful with items”
“professional crew”
“careless handling suggests unprofessional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
123 Moving and Storage generally exhibits a strong commitment to resolving issues and satisfying customers, although there are notable instances where customers felt their grievances were not adequately addressed.
Recent Reviews Mention...
“expect them to pay for the damage”
“still fighting for compensation”
“not doing right by missing items”
11. Precision & Care
Nationwide Average: 8.01/10
123 Moving and Storage overwhelmingly excels, with numerous customers praising their meticulous and respectful handling of belongings, despite a few reports of damage.
Recent Reviews Mention...
“not a single broken item or scratch”
“no scuffs or scratches after the move”
“respectfully handling my belongings with great care”
Customer Insights
Local Move Duration: 5 hours from 12 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
Sean, Jimmy | Sean made setup easy, Jimmy led the move professionally |
Sean | Kutos to the lead moving manager and all his helpers |
Jimmy | our foreman was amazing |
Chris | led a very good team |
John | John is very nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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