Adept Moving is a moving company based in Los Angeles that has been serving residents and businesses since 1998. This family-owned company emphasizes professionalism, customer service, and efficiency to provide a stress-free moving experience. Offering both residential and commercial moving services, Adept Moving also provides packing and unpacking services, door-to-door and pick-up services. They have a fleet of fully-equipped vehicles and a team of qualified movers. Adept Moving also assures clients of cargo safety with full insurance coverage. The company prides itself on its A+ Better Business Bureau rating and five-star Yelp reviews. Their services are available 365 days a year and offer free quotes to potential clients. If you're looking for other movers in Los Angeles, CA, you can easily compare on our parent city movers page.
Adept Moving and Storage Inc
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About Adept Moving and Storage Inc
Additional Cities Served: Santa Monica, Huntington Park, San Fernando, Calabasas
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Moving Services
- Residential Moving
- Commercial Moving
- Packing/Unpacking
- Full-Service Moving Packages
- Cargo Insurance
- Loading/Unloading
- Weekend Service
- Door-to-Door and Pick-Up Services
- Same-Day or Early Morning Service
- Free Price Estimates and Quotes
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Adept Moving and Storage Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Adept Moving and Storage Inc generally receives exceptional praise for its services, highlighting their efficiency, professionalism, and the smooth and easy moving experiences they provide, with only a single negative review amidst overwhelmingly positive feedback.
Recent Reviews Mention...
“worst movers I've ever hired”
“great work by movers”
“Victor and Dima made my move easy”
2. Punctuality
Nationwide Average: 8.07/10
Adept Moving and Storage Inc consistently demonstrates exceptional reliability, with the vast majority of feedback highlighting their on-time arrivals, prompt service, and often even early appearances, despite a few minor complaints regarding delays.
Recent Reviews Mention...
“Victor & Dima showed up on time”
“showed up on time”
“Right on time”
3. Affordability
Nationwide Average: 7.69/10
Adept Moving and Storage Inc is widely praised for its reasonable, transparent, and negotiable pricing, though a few customers have cited concerns with unexpected costs or high prices for certain services.
Recent Reviews Mention...
“the price is right”
“didn’t price gauge me whatsoever”
“for a reasonable rate”
4. Communication
Nationwide Average: 7.53/10
Adept Moving and Storage Inc excels in being highly communicative, responsive, and professional, offering exceptional customer service and ensuring a smooth and well-informed experience from booking through to the moving process, despite a couple of instances of dissatisfaction.
Recent Reviews Mention...
“talked me through the whole moving process”
“very communicative”
“Adept Moving had great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Adept Moving and Storage Inc mostly maintains transparency and adherence to initial quotes, though some customers have reported unexpectedly higher charges.
Recent Reviews Mention...
“up front about the price”
“we worked it out”
“disappointed with the higher than expected charge”
6. Speed
Nationwide Average: 8.58/10
Adept Moving and Storage Inc overwhelmingly impresses customers with their efficiency and rapid pace, despite a few isolated complaints of deliberate slowness.
Recent Reviews Mention...
“trying to make the job last as long as possible”
“worked quickly”
“went above and beyond to make the move efficient”
7. Friendliness
Nationwide Average: 8.91/10
Adept Moving and Storage Inc overwhelmingly receives positive feedback for being super friendly, courteous, and generally pleasant to work with, showcasing a team that goes above and beyond in providing a welcoming and professional service experience.
Recent Reviews Mention...
“easy to get along with”
“they are super nice guys”
“Easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Adept Moving and Storage Inc overwhelmingly garners positive reviews, with nearly all customers expressing they would highly recommend and use the company's services again, showcasing a strong inclination towards customer satisfaction and repeat business.
Recent Reviews Mention...
“would definitely not hire again”
“would use their service again”
“Highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Adept Moving and Storage Inc is overwhelmingly praised for its professional conduct, with only a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“one smoking, one moving slowly, unprofessional”
“outstanding, hard working”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Adept Moving and Storage Inc generally showcases a strong commitment to addressing and resolving customer concerns and mishaps professionally and proactively.
Recent Reviews Mention...
“handled my concerns and we worked it out”
“took care of all mishaps professionally”
“did not offer compensation or apology”
11. Precision & Care
Nationwide Average: 8.01/10
Adept Moving and Storage Inc consistently demonstrated exceptional attention and diligence, ensuring that customer belongings were moved safely and effectively, with very few instances of dissatisfaction mentioned.
Recent Reviews Mention...
“amazing attention to detail when carefully wrapping and moving items”
“thoroughly wrapping our belongings to ensure no damage”
“handled my valuables with care”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 4 hours from 17 reviews
Great Crew Members
| Victor, Dima | Victor and Dima were a big help during the move |
| Alex, Oleg | Thank you Alex and Oleg |
| Viktor, Ura | worked really hard and left everything clean |
| Alex,Alex | they talked me through the process and were super quick |
| Leon, Alex | Super nice and patient, even with a protective dog |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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