CalState Moving & Storage

Get a quote now.

CalState Moving & Storage logo
MoversChevron RightCaliforniaChevron RightLos AngelesChevron RightCalState Moving & Storage
based on 1294+ data points
Circle Info

About CalState Moving & Storage

CalState Moving & Storage is a licensed and bonded moving company based in Los Angeles. It has been executing seamless local and long distance moves within California for over a decade. Noted for priding itself on a service-oriented philosophy and attention to detail, the team comprises professional movers, many with decades of experience. With a variety of comprehensive services such as Los Angeles, CA moving services, storage solutions and packing assistance, it aims to deliver high-quality customer service. CalState Moving & Storage also provides free basic moving insurance and guarantees on-time delivery, with all trucks equipped with the necessary supplies.

Moving Services

  • LOCAL MOVING
  • LONG DISTANCE INSIDE CALIFORNIA STATE
  • PACKING & STORAGE
  • COMMERCIAL RELOCATION
  • LARGE STORAGE
  • ON TIME DELIVERY
  • MOVING INSURANCE
  • RELIABLE CUSTOMER SUPPORT
  • LARGEST DESTINATIONS
  • EQUIPPED TRUCKS
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

2763565

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Have feedback for CalState Moving & Storage?

Summarized Review of CalState Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

3.16/10

Nationwide Average: 8.44/10

Comment Dots

CalState Moving & Storage is overwhelmingly criticized for its service, with numerous customers describing their experience as unsatisfactory due to reports of scams, unprofessional behavior, damaged items, and significant overcharges.

Reviews Mention icon

Recent Reviews Mention...

worst moving company ever

Worst experience ever.

terrible experience

2. Punctuality

2.33/10

Nationwide Average: 8.07/10

Comment Dots

CalState Moving & Storage consistently demonstrates significant delays and poor communication, leading to widespread dissatisfaction among customers.

Reviews Mention icon

Recent Reviews Mention...

my belongings were over a month late

arrived 4 hours late

delivered on the scheduled day

3. Affordability

1.66/10

Nationwide Average: 7.69/10

Comment Dots

CalState Moving & Storage consistently disappoints customers with charges significantly beyond initial quotes, leading to widespread perceptions of being scammed and overcharged.

Reviews Mention icon

Recent Reviews Mention...

quoted double the original price

charged an additional $3200 unexpectedly

charged triple the initial estimate

4. Communication

1.95/10

Nationwide Average: 7.53/10

Comment Dots

CalState Moving & Storage consistently underperforms with numerous reports of unresponsiveness, misleading information, lack of communication regarding claims and updates, and overall poor customer service.

Reviews Mention icon

Recent Reviews Mention...

they just cut the call.

barely answered the phone

company unresponsive to follow-ups

5. Stick to Prices

1.31/10

Nationwide Average: 5.99/10

Comment Dots

CalState Moving & Storage overwhelmingly appears to not honor their initial quotes, with numerous complaints of significant price increases, additional unexpected charges, and a general lack of transparency about overall cost.

Reviews Mention icon

Recent Reviews Mention...

tried to charge more than quoted price

changed delivery time post pickup.

wildly under bid footage to beat other estimate

6. Speed

3.47/10

Nationwide Average: 8.58/10

Comment Dots

CalState Moving & Storage overwhelmingly disappoints customers with their prolonged and often indefinite delivery times, leading to widespread dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

stayed on time which saved me money

Move took longer than promised.

delivered 14 days late

7. Friendliness

4.48/10

Nationwide Average: 8.91/10

Comment Dots

CalState Moving & Storage overwhelmingly receives criticism for being unprofessional and rude, despite a couple of positive interactions with friendly staff members.

Reviews Mention icon

Recent Reviews Mention...

extortion and theft cannot be considered friendly

Mark was rude during the conversation.

just being friendly guys

8. Will Hire Again

2.79/10

Nationwide Average: 8.18/10

Comment Dots

CalState Moving & Storage overwhelmingly receives feedback suggesting customers are highly dissatisfied and would not consider rehiring or recommending the company, with a few isolated exceptions.

Reviews Mention icon

Recent Reviews Mention...

would never hire this company again

Worst experience ever.

would not hire them again due to terrible experience

9. Professionalism

2.69/10

Nationwide Average: 8.31/10

Comment Dots

CalState Moving & Storage overwhelmingly disappointed customers with reports of unprofessional behavior, mishandling of belongings, and deceptive practices, with a rare exception of professionalism noted in an isolated scenario.

Reviews Mention icon

Recent Reviews Mention...

unprofessional actions

cut the call and changed delivery time.

underestimated total cubic footage needed

10. Conflict Handling

1.21/10

Nationwide Average: 4.07/10

Comment Dots

CalState Moving & Storage demonstrates a consistent lack of effort and refusal to address and rectify a wide range of customer complaints and issues, leading to extreme dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

did not right the wrong of damaging goods

changed delivery time and don't pick up the phone.

did not attempt to rectify the issue appropriately

11. Precision & Care

2.86/10

Nationwide Average: 8.01/10

Comment Dots

CalState Moving & Storage overwhelmingly disappoints customers with frequent reports of damaged, lost, wet, and mishandled items, punctuated by a few instances of satisfactory service.

Reviews Mention icon

Recent Reviews Mention...

lost and broke 70% of our stuff

used personal items to wrap furniture leading to damage

damaged items imply poor care of handling items

Customer Insights icon

Customer Insights

Cost: $ 7766.00 from 30 reviews


Interstate Move Duration: 21 days from 27 reviews

Great Crew Members icon

Great Crew Members

Rolando, Manny, Mike, AlanBig thank you for their hard work and friendliness
MarcPraised for initial good communication
Truck driverthe only person who demonstrated empathy
Mike E,Gio Gboth showed professionalism and care during the move
Javier, Alex, Charliegreat work by movers, ensured proper care and placement
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact CalState Moving & Storage

Location
5643 Carlton Way # 2, Los Angeles, CA, 90028
Phone
(800) 888-1508
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Los Angeles, CA Movers Featured Image