CalState Moving & Storage is a licensed and bonded moving company based in Los Angeles. It has been executing seamless local and long distance moves within California for over a decade. Noted for priding itself on a service-oriented philosophy and attention to detail, the team comprises professional movers, many with decades of experience. With a variety of comprehensive services such as Los Angeles, CA moving services, storage solutions and packing assistance, it aims to deliver high-quality customer service. CalState Moving & Storage also provides free basic moving insurance and guarantees on-time delivery, with all trucks equipped with the necessary supplies.
CalState Moving & Storage
About CalState Moving & Storage
Additional Cities Served: Glendale, Upland, Lynwood, Arcadia, Culver City, West HollywoodShow More >
Moving Services
- LOCAL MOVING
- LONG DISTANCE INSIDE CALIFORNIA STATE
- PACKING & STORAGE
- COMMERCIAL RELOCATION
- LARGE STORAGE
- ON TIME DELIVERY
- MOVING INSURANCE
- RELIABLE CUSTOMER SUPPORT
- LARGEST DESTINATIONS
- EQUIPPED TRUCKS
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of CalState Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
CalState Moving & Storage is overwhelmingly criticized for its service, with numerous customers describing their experience as unsatisfactory due to reports of scams, unprofessional behavior, damaged items, and significant overcharges.
Recent Reviews Mention...
“worst moving company ever”
“Worst experience ever.”
“terrible experience”
2. Punctuality
Nationwide Average: 8.07/10
CalState Moving & Storage consistently demonstrates significant delays and poor communication, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“my belongings were over a month late”
“arrived 4 hours late”
“delivered on the scheduled day”
3. Affordability
Nationwide Average: 7.69/10
CalState Moving & Storage consistently disappoints customers with charges significantly beyond initial quotes, leading to widespread perceptions of being scammed and overcharged.
Recent Reviews Mention...
“quoted double the original price”
“charged an additional $3200 unexpectedly”
“charged triple the initial estimate”
4. Communication
Nationwide Average: 7.53/10
CalState Moving & Storage consistently underperforms with numerous reports of unresponsiveness, misleading information, lack of communication regarding claims and updates, and overall poor customer service.
Recent Reviews Mention...
“they just cut the call.”
“barely answered the phone”
“company unresponsive to follow-ups”
5. Stick to Prices
Nationwide Average: 5.99/10
CalState Moving & Storage overwhelmingly appears to not honor their initial quotes, with numerous complaints of significant price increases, additional unexpected charges, and a general lack of transparency about overall cost.
Recent Reviews Mention...
“tried to charge more than quoted price”
“changed delivery time post pickup.”
“wildly under bid footage to beat other estimate”
6. Speed
Nationwide Average: 8.58/10
CalState Moving & Storage overwhelmingly disappoints customers with their prolonged and often indefinite delivery times, leading to widespread dissatisfaction.
Recent Reviews Mention...
“stayed on time which saved me money”
“Move took longer than promised.”
“delivered 14 days late”
7. Friendliness
Nationwide Average: 8.91/10
CalState Moving & Storage overwhelmingly receives criticism for being unprofessional and rude, despite a couple of positive interactions with friendly staff members.
Recent Reviews Mention...
“extortion and theft cannot be considered friendly”
“Mark was rude during the conversation.”
“just being friendly guys”
8. Will Hire Again
Nationwide Average: 8.18/10
CalState Moving & Storage overwhelmingly receives feedback suggesting customers are highly dissatisfied and would not consider rehiring or recommending the company, with a few isolated exceptions.
Recent Reviews Mention...
“would never hire this company again”
“Worst experience ever.”
“would not hire them again due to terrible experience”
9. Professionalism
Nationwide Average: 8.31/10
CalState Moving & Storage overwhelmingly disappointed customers with reports of unprofessional behavior, mishandling of belongings, and deceptive practices, with a rare exception of professionalism noted in an isolated scenario.
Recent Reviews Mention...
“unprofessional actions”
“cut the call and changed delivery time.”
“underestimated total cubic footage needed”
10. Conflict Handling
Nationwide Average: 4.07/10
CalState Moving & Storage demonstrates a consistent lack of effort and refusal to address and rectify a wide range of customer complaints and issues, leading to extreme dissatisfaction.
Recent Reviews Mention...
“did not right the wrong of damaging goods”
“changed delivery time and don't pick up the phone.”
“did not attempt to rectify the issue appropriately”
11. Precision & Care
Nationwide Average: 8.01/10
CalState Moving & Storage overwhelmingly disappoints customers with frequent reports of damaged, lost, wet, and mishandled items, punctuated by a few instances of satisfactory service.
Recent Reviews Mention...
“lost and broke 70% of our stuff”
“used personal items to wrap furniture leading to damage”
“damaged items imply poor care of handling items”
Customer Insights
Cost: $ 7766.00 from 30 reviews
Interstate Move Duration: 21 days from 27 reviews
Great Crew Members
Rolando, Manny, Mike, Alan | Big thank you for their hard work and friendliness |
Marc | Praised for initial good communication |
Truck driver | the only person who demonstrated empathy |
Mike E,Gio G | both showed professionalism and care during the move |
Javier, Alex, Charlie | great work by movers, ensured proper care and placement |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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