If you’re looking for dependable, honest, and hard-working movers in Los Angeles, California then look no further than City Moving which puts a priority on ensuring that you are a highly satisfied customer. Whether you’re moving down the street or going across state lines, City Moving can easily handle your moving needs because with its full-service moves there is no job too big or too small. It also has the equipment and experience to provide shipping for vehicles with the same quality, care, and attention to detail as any of its other services. City Moving gives you peace of mind knowing that your valuable car, antique furniture, or china collection is in the best care with professional movers that are willing to go the extra mile to get things done right.
City Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About City Moving
Additional Cities Served: Pasadena, Downey, Inglewood, South Gate, Alhambra, MontebelloShow More >
Moving Services
- Long Distance Moving
- Commercial Moving
- Storage
- Auto Shipping
- Packing Box Delivery
- Crating
- City Crate Cleaning
- Make a payment
- Hourly Moving Services
- Last-minute Moving Services
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of City Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
City Moving appears to be highly regarded by the majority of its customers, despite a few negative experiences.
Recent Reviews Mention...
“The worst customer service experienced.”
“Good job by movers”
“outstanding customer service and efficiency”
2. Punctuality
Nationwide Average: 8.07/10
City Moving displays a generally positive track record with numerous instances of on-time arrivals and proactive communication, though they have faced several issues with delays and lack of timely updates.
Recent Reviews Mention...
“Always on-time”
“Crews at both ends were on time”
“arrived within their time frame”
3. Affordability
Nationwide Average: 7.69/10
City Moving is highly regarded by customers for providing competitively priced services and being considered the best in the industry for financial value, despite a few concerns over specific costs.
Recent Reviews Mention...
“not too expensive”
“city movers had the fairest prices”
“felt it was an excellent bargain”
4. Communication
Nationwide Average: 7.53/10
City Moving displays a polarizing performance with several customers praising their responsiveness and attentiveness, especially from certain team members, while others report significant issues with miscommunication, unresponsiveness, and inconsistency.
Recent Reviews Mention...
“Lack of miscommunication worth -100 stars.”
“amazing customer service”
“promised to add missing items to list but failed ”
5. Stick to Prices
Nationwide Average: 5.99/10
City Moving has mixed feedback, with some customers facing issues with adherence to promises and sudden charges, while a notable number commend the company for its transparency and no hidden costs.
Recent Reviews Mention...
“promised refunds for unused boxes not fully honored ”
“were absolutely true to their estimate”
“Pricing was straight forward, implying no surprise charges.”
6. Speed
Nationwide Average: 8.58/10
City Moving generally receives high praise for their efficiency and quick handling of moves, despite a few instances of delays and rushed work.
Recent Reviews Mention...
“went smoothly and efficiently”
“very quick and efficient”
“Courteous and quick”
7. Friendliness
Nationwide Average: 8.91/10
City Moving overwhelmingly receives praise for their courteous, polite, and friendly team, despite a couple of negative experiences highlighting a perceived lack of concern for the customer's situation.
Recent Reviews Mention...
“they are friendly”
“Crews at both ends were friendly”
“the guys were all very kind”
8. Will Hire Again
Nationwide Average: 8.18/10
City Moving shows a predominantly positive sentiment, indicating that most customers would readily use their services again despite a few reports of dissatisfaction.
Recent Reviews Mention...
“Honestly wouldn't recommend.”
“would hire again”
“highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
City Moving is highly regarded for its organized, efficient, and accommodating service, despite a few noted instances of unprofessionalism in addressing issues and handling of belongings.
Recent Reviews Mention...
“professional conduct by the crew”
“the team conducted themselves professionally”
“very professional in handling the move”
10. Conflict Handling
Nationwide Average: 4.07/10
City Moving shows inconsistencies, with some customers receiving satisfactory responses or compensations, while many others report a lack of proper resolution or attempts to amend service failures.
Recent Reviews Mention...
“Did nothing to make up for the terrible service.”
“did not compensate for lost or damaged items ”
“just pays 70 for $500 furniture”
11. Precision & Care
Nationwide Average: 8.01/10
City Moving generally receives positive feedback for their careful handling and protection of customers' belongings, but there are notable instances of carelessness and damage that mar their reputation.
Recent Reviews Mention...
“Movers did a great job handling my stuff.”
“lost a box of items and desk was damaged ”
“nothing went missing and nothing was broken”
Customer Insights
Local Move Duration: 5 hours from 13 reviews
Interstate Move Duration: 26 days from 11 reviews
Great Crew Members
| Joshua, Mike | they were great to work with during our move |
| Mike,Joshua,Jose | kept communication timely, responded to claims promptly |
| all involved | Thanks to all involved |
| Anthony | Anthony did an amazing job |
| Mike,Edward | always available and very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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