Good Neighbors Moving Company takes its name seriously in providing full-service relocation for residential or commercial moves throughout Los Angeles County. Established in 2013, it has quickly built a reputation as a reliable local moving company with the experience and equipment needed to save you time and help make your move smooth. When it comes to Los Angeles, CA moving services, Good Neighbors Moving Company takes pride in its white-glove treatment ensuring that your expensive furniture, delicate artwork pieces, or even antiques are loaded and moved safely. It also offers other services that include storage solutions, senior moving, and military moving — always keeping its promise to be “Good Neighbors” throughout your moving process.
Good Neighbors Moving Company
About Good Neighbors Moving Company
Additional Cities Served: Glendale, Pasadena, Inglewood, West Covina, Burbank, South GateShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Residential Movers
- Commercial Movers
- White Glove Movers
- Packing Services
- Storage Services
- Local Moving
- Long Distance Residential Moving
- Commercial Moving
California Moving License
Active
Last Checked: 12/10/24Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Good Neighbors Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Good Neighbors Moving Company receives mixed feedback, with a significant number of customers expressing strong dissatisfaction over experiences such as damage and overcharging, while another considerable portion praises their service for being professional, quick, and stress-relieving.
Recent Reviews Mention...
“they broke my expensive TV”
“disappointed with their service”
“scraped my dresser and lost items”
2. Punctuality
Nationwide Average: 8.07/10
Good Neighbors Moving Company generally receives high praise for reliably being on time, with numerous instances of arriving as scheduled or even earlier, despite a few reports of delays and late arrivals.
Recent Reviews Mention...
“they are late”
“didn't arrive within the agreed window”
“wasted one hour to pick up tools”
3. Affordability
Nationwide Average: 7.69/10
Good Neighbors Moving Company receives mixed reviews with numerous reports of overcharging and unanticipated fees, alongside a noteworthy number of customers who found their services to be the best priced and very competitive, suggesting variability in customer experiences regarding pricing.
Recent Reviews Mention...
“Outright scammers”
“seems purposefully slow to increase charges”
“charged almost double the quoted price”
4. Communication
Nationwide Average: 7.53/10
Good Neighbors Moving Company has a mixed record with a number of instances of poor customer service and non-responsiveness, contrasted by numerous accounts of exceptional attentiveness, responsiveness, and professionalism from certain staff members.
Recent Reviews Mention...
“promised a service and didn’t deliver”
“Jenny and the salesman listened very carefully”
“Protection clause was not properly explained”
5. Stick to Prices
Nationwide Average: 5.99/10
Good Neighbors Moving Company frequently receives complaints about charging more than the originally quoted price, adding unexpected fees, and not honoring the initial estimates, although there are a few instances of customers experiencing accurate or even better-than-expected final costs.
Recent Reviews Mention...
“had to pay more for overtime”
“had to pay 3 hours in overtime not quoted”
“Gave a quote for 3 men but only two came”
6. Speed
Nationwide Average: 8.58/10
Good Neighbors Moving Company receives mixed feedback, with numerous clients praising their efficiency and quick service, contrasted by several complaints about slow and inefficient moves.
Recent Reviews Mention...
“with only 3 people it was not more efficient”
“11 hours with incomplete job”
“Fast in packing and delivering”
7. Friendliness
Nationwide Average: 8.91/10
Good Neighbors Moving Company overwhelmingly receives positive feedback for its friendly and polite staff, despite a few reports of unprofessional and rude behavior.
Recent Reviews Mention...
“indicated movers were high and unprofessional”
“Collection guy is rude in manners”
“employees are rude, disrespectful, unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Good Neighbors Moving Company receives a polarized feedback with a significant portion of customers expressing dissatisfaction and a willingness not to rehire, while another substantial group emphatically praises the company and shows a strong inclination to use their services again.
Recent Reviews Mention...
“would not hire again”
“wouldn’t recommend this moving company to anyone”
“advised to run as fast as you can”
9. Professionalism
Nationwide Average: 8.31/10
Good Neighbors Moving Company has received mixed reviews but notably more positive comments praising their team as professional, efficient, and dedicated, contrasted by several negative accounts highlighting unprofessional behavior and carelessness.
Recent Reviews Mention...
“not professional in handling items”
“careless with furniture and unprofessional behavior”
“movers were high and unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Good Neighbors Moving Company shows a significant inconsistency, with some customers experiencing commendable efforts to address and rectify issues, while a majority report a lack of adequate resolution or effort to amend mistakes.
Recent Reviews Mention...
“offered less than fair compensation”
“did not attempt to fix any issues”
“refused to help with issues”
11. Precision & Care
Nationwide Average: 8.01/10
Good Neighbors Moving Company appears to have mixed feedback, with numerous customers complaining about damaged and mishandled items, while a significant number also praise their careful and respectful handling of belongings.
Recent Reviews Mention...
“expensive items not handled properly”
“things break in front of my eyes”
“threw cushions on the floor and items were scrapped”
Customer Insights
Cost: $ 1952.00 from 19 reviews
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 4.25 hours from 22 reviews
Great Crew Members
Jenny | Jenny listened carefully and was courteous |
Julian, Joshua | they were part of the 'A' Team that resolved the issue |
Steve,Eduardo | Steve misquoted, Eduardo insisted on payment |
Ivan | carried my couch up 7 floors on the stairs |
Ivan, Tony | personable, friendly, very-hard working, and fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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