Founded in 1994, Los Angeles-based NorthStar Moving Company treats all its customers as VIPs when helping them with local, intrastate, interstate, and international moves. Known as one of the many movers in Los Angeles, CA, the company provides residential and commercial moving and storage solutions with locations in LA, San Francisco, Phoenix and Austin. In addition to residential and commercial moves, NorthStar Moving specializes in celebrity and production moves and offers luxury packages such as pet care and community care that can help make your move easier. NorthStar Moving is also proudly eco-friendly. It has made sustainable changes in its operations, including using biodiesel trucks, 100% recyclable moving boxes, and natural lighting and insulation in warehouses.
NorthStar Moving Company
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Moving Services
- Local Moves
- Long Distance Moves
- International Moves
- Storage
- Packing & Unpacking
- Art & Piano Moving
- Boxes & Supplies
- Luxury Packages
- Fine Art Moves
- Production Moves
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of NorthStar Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NorthStar Moving Company receives overwhelmingly positive reviews for their professionalism, efficiency, and care, with remarks emphasizing great experiences, although there are a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“Great service from the office”
“great work by movers”
“Awesome movers”
2. Punctuality
Nationwide Average: 8.07/10
NorthStar Moving Company generally receives high praise for consistently arriving on time, with numerous instances of early arrivals, efficient moves, and proactive communication regarding arrival times, although a few isolated reports indicate occasional delays.
Recent Reviews Mention...
“showed up on time”
“were on time”
“were onsite at the early end of the arrival window”
3. Affordability
Nationwide Average: 7.69/10
NorthStar Moving Company generally receives favorable reviews for offering competitive and reasonable pricing, with numerous customers expressing satisfaction with the value received and highlighting instances of the final cost being lower than expected, despite a few reports of higher-than-anticipated charges.
Recent Reviews Mention...
“fair price for what we got”
“helped me save a few dollars”
“Worth the price”
4. Communication
Nationwide Average: 7.53/10
NorthStar Moving Company generally provides excellent service, with most reviews highlighting responsive, informative, understanding, and helpful interactions from the office to the movers, though a smaller number of comments mention areas needing improvement regarding responsiveness and clarity.
Recent Reviews Mention...
“Great service from the office”
“Ron was extremely responsive”
“Beatriz was absolutely great”
5. Stick to Prices
Nationwide Average: 5.99/10
NorthStar Moving Company generally receives positive feedback for providing accurate and honest estimates and often charging at or below the initial quote, despite a few instances of customers reporting discrepancies and unexpected charges.
Recent Reviews Mention...
“provided an honest flat rate quote upfront”
“accurate quote”
“no mention of price change or deviation from quote”
6. Speed
Nationwide Average: 8.58/10
NorthStar Moving Company consistently receives praise for their fast, efficient service, with multiple reviews highlighting the movers' ability to complete jobs quickly and effectively, often finishing ahead of schedule.
Recent Reviews Mention...
“moved things swiftly”
“quickly and efficiently moved”
“Move was quick”
7. Friendliness
Nationwide Average: 8.91/10
NorthStar Moving Company is overwhelmingly praised for its polite, professional, and amiable staff, with many customers noting the crew's positive attitudes, hardworking nature, and pleasant demeanor throughout the moving process.
Recent Reviews Mention...
“Luis and Santos were nice”
“they worked hard and did a wonderful job”
“Pedro & Juan were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
NorthStar Moving Company has overwhelmingly positive feedback from customers who express high satisfaction and a strong likelihood to use their services again.
Recent Reviews Mention...
“really appreciated their help and would hire again”
“Best in LA”
“would hire again for sure”
9. Professionalism
Nationwide Average: 8.31/10
NorthStar Moving Company consistently demonstrates a high level of professionalism, with numerous customers praising the moving team for their hard work, attentiveness, and polite behavior, despite a few instances of less favorable experiences.
Recent Reviews Mention...
“they worked hard and did a wonderful job”
“extremely professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
NorthStar Moving Company frequently goes above and beyond to address and rectify customers' issues promptly and effectively, with multiple instances of personal follow-up and compensation, despite a few occurrences of dissatisfaction and reported inadequate resolutions.
Recent Reviews Mention...
“NS movers tried to help and followed up but issues remained”
“went above and beyond”
“Ron was understanding with scheduling issues”
11. Precision & Care
Nationwide Average: 8.01/10
NorthStar Moving Company has overwhelmingly positive feedback with numerous mentions of careful, attentive handling, precision, and respect for belongings, although a small number of reports indicate damage or carelessness.
Recent Reviews Mention...
“moved things safely”
“carefully moved and reassembled our home”
“Everyone was caring and precise”
Customer Insights
Cost: $ 2127.00 from 8 historical data points
Hourly Minimum: 3 hours from 18 reviews
Local Move Duration: 4 hours from 119 reviews
Interstate Move Duration: 7 days from 31 reviews
Great Crew Members
| Kevin,Jose | Kevin and Jose were quick, efficient, and polite |
| Luis | Luis did a great job with team |
| Luis, Santos, Ubaldo | made quick job of boxes and furniture |
| Gabby,Alonzo | Gabby was thorough, Alonzo moved swiftly |
| Gil, Kristi, Alejandra, Elan | Gil was efficient, Kristi was friendly, Alejandra excellent follow-through, Elan was excellent |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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