Pronto Moving & Delivery Services is a Los Angeles-based company that has been providing top-rated moving, storage and delivery services to local residents and businesses since 1998. The company serves cities such as Beverly Hills, Pasadena, West Hollywood, Ventura, Long Beach, and Santa Clarita among others throughout the entire state of California. It is a proud participant in the Los Angeles, CA movers community. Pronto Moving & Delivery Services is a small moving service, priding itself on its personalized service, accountability, and local reputation. They offer a variety of services that include residential and commercial moving, furniture delivery, last minute moving and white glove moving. They are fully insured and licensed for the protection and peace of mind of their clients.
Pronto Moving & Delivery Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Pronto Moving & Delivery Services
Additional Cities Served: Santa Monica, Culver City, Lomita, La Canada Flintridge, Los Alamitos
Moving Services
- Residential Moving
- Commercial Moving
- Furniture Delivery
- Couch Moving
- Piano Moving
- Gym Equipment Moving
- Last Minute Moving
- White Glove Moving
- Artwork Hanging
- Pool Table Moving
California Moving License
Denied
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Summarized Review of Pronto Moving & Delivery Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pronto Moving & Delivery Services receives exceptional praise for their expertise, professionalism, and highly satisfactory service, with numerous customers recommending and commending Octavio and his team for their outstanding performance.
Recent Reviews Mention...
“Octavio and his partner maneuvered the couch expertly.”
“These guys are the best and very easy to deal with”
“CAPS USED TO SHOUT HOW GOOD THIS COMPANY IS”
2. Punctuality
Nationwide Average: 8.07/10
Pronto Moving & Delivery Services is highly reliable, consistently arriving on time for moves, with nearly all customers praising their timely service, though there were rare instances of no-shows.
Recent Reviews Mention...
“Octavio was there to move the couch by the evening.”
“OCTAVIO AND HIS CREW ARRIVED ON TIME”
“came the same day I called them”
3. Affordability
Nationwide Average: 7.69/10
Pronto Moving & Delivery Services is highly praised for its totally fair prices, fair pricing, great rates, way fairer prices than other pricier movers, and being worth every penny.
Recent Reviews Mention...
“prices are totally fair”
“fair pricing was mentioned”
“rates are great”
4. Communication
Nationwide Average: 7.53/10
Pronto Moving & Delivery Services is highly praised for their responsiveness, efficient communication, and pleasant interactions, except for one report of a blocked number.
Recent Reviews Mention...
“Great communication to get the move done quickly.”
“RESPONSIVE TO OUR REQUESTS”
“really responsive up to the move date”
5. Stick to Prices
Nationwide Average: 5.99/10
Pronto Moving & Delivery Services generally fails to meet expectations, with complaints of unexpected fees, unfulfilled promises, and leaving customers stranded, despite one account of an accurate estimate.
Recent Reviews Mention...
“HIS ESTIMATE OF HOW LONG IT WOULD TAKE WAS VERY ACCURATE”
“charged fees without notice”
“gave the impression of help then disappeared”
6. Speed
Nationwide Average: 8.58/10
Pronto Moving & Delivery Services is consistently highlighted for their efficiency and quick service, including accurate time estimates and the ability to handle difficult tasks rapidly.
Recent Reviews Mention...
“Moved the couch quickly and efficiently.”
“They were quick”
“HIS ESTIMATE OF HOW LONG IT WOULD TAKE WAS VERY ACCURATE”
7. Friendliness
Nationwide Average: 8.91/10
Pronto Moving & Delivery Services consistently receives high praise for their neat, extremely kind, courteous, and super friendly team, with Octavio and his crew being repeatedly commended for their positive attitudes and wonderful experiences they create, despite one isolated comment on initial niceness.
Recent Reviews Mention...
“did it without complaining”
“Extremely kind while performing the service.”
“THE CREW WAS NEAT”
8. Will Hire Again
Nationwide Average: 8.18/10
Pronto Moving & Delivery Services overwhelmingly receives high praise and endorsements for repeat service, with a vast majority of responses indicating a strong desire to use their services again, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“would not hire again after the assault”
“would not regret booking them”
“Will absolutely be using their services again.”
9. Professionalism
Nationwide Average: 8.31/10
Pronto Moving & Delivery Services is generally highly regarded for their professionalism, demonstrating consistently courteous, creative, and professional behavior, despite a few reports of unprofessional conduct.
Recent Reviews Mention...
“unprofessional behavior during altercation”
“Octavio and his partner were determined and professional.”
“They were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Pronto Moving & Delivery Services shows a high commitment to customer satisfaction, with isolated incidents not reflective of their overall dedication to resolving issues positively.
Recent Reviews Mention...
“assaulted me instead of righting a wrong”
“went to the store more than once to find the right screws”
“very willing to accommodate special requests”
11. Precision & Care
Nationwide Average: 8.01/10
Pronto Moving & Delivery Services overwhelmingly receives praise for their meticulous and protective approach to moving items, notwithstanding a singular complaint of mishandling.
Recent Reviews Mention...
“they threw items at my car”
“THE CREW WAS CAREFUL”
“got a couch in without complaining, pretty fast”
Great Crew Members
| Octavio | Octavio can make any move happen |
| Octavio | OCTAVIO AND HIS CREW WERE COMMENDED |
| Octavio | Expertly maneuvered the couch when others couldn't. |
| Octavio | Octavio and crew were highly praised |
| Octavio | Octavio made the experience wonderful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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