Sinatra Movers is a licensed and insured moving company in Los Angeles, CA. It has 20 years of experience, 1,200 completed moves, and hundreds of positive reviews. Sinatra Movers offers comprehensive services that include home, business, and office relocations, both locally and long-distance. Piano moving is one of its specialties – it has the expertise and equipment to safely move even the heaviest pianos. It also provides secure, full-service storage for short-term and long-term needs. This company will help you pack if needed and take care of everything else to meet your needs. Its goal is to provide you with the best possible experience while keeping your wallet in mind. If you’re looking for a hassle-free move, Sinatra Movers is your company.
Sinatra Movers
About Sinatra Movers
Additional Cities Served: Glendale, Pasadena, Inglewood, Burbank, Carson, Santa BarbaraShow More >
Moving Services
- Residential Moving
- Long Distance Moving
- Commercial Moving
- Storage Units
- Piano Moving
Awards
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Summarized Review of Sinatra Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sinatra Movers generally provides excellent and efficient moving services, with numerous reviews praising their professionalism and ease of move, despite a few critical remarks regarding cost and service speed.
Recent Reviews Mention...
“Excellent service”
“The team did an incredible job”
“best service in LA”
2. Punctuality
Nationwide Average: 8.07/10
Sinatra Movers generally maintains a strong track record of arriving on time, with numerous clients praising their timeliness, although they have faced a few instances of significant delays as per customer feedback.
Recent Reviews Mention...
“crew was punctual”
“they arrived late”
“showed up three hours later than earliest time given”
3. Affordability
Nationwide Average: 7.69/10
Sinatra Movers generally receives praise for their reasonable pricing and transparent costs, though a few reviews mention issues with being overcharged.
Recent Reviews Mention...
“great price as well”
“final bill ended up being over $2600”
“pricing was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Sinatra Movers is predominantly praised for their friendly, responsive, and clear interactions with customers, though a few reports of poor communication and customer service issues somewhat mar an otherwise strong reputation for communicativeness.
Recent Reviews Mention...
“front office was friendly and communicative”
“poor communication about move-out times”
“responsive through Yelp or email”
5. Stick to Prices
Nationwide Average: 5.99/10
Sinatra Movers has received mixed reviews, with numerous customers praising them for no hidden fees and honoring quotes, while others criticize significant discrepancies and additional charges beyond initial estimates.
Recent Reviews Mention...
“estimate off by $1000, undisclosed charges”
“move took longer than estimated with extra fees”
“Did not charge for being late”
6. Speed
Nationwide Average: 8.58/10
Sinatra Movers is frequently praised for their efficiency and swiftness in handling moves, with many customers noting exceptionally quick and professional service, despite a few isolated reports of slower-than-expected performance.
Recent Reviews Mention...
“moved my belongings quickly”
“got a very hard job done quickly”
“They were fast”
7. Friendliness
Nationwide Average: 8.91/10
Sinatra Movers generally receives high praise for their team's great attitudes, politeness, and professionalism, though there are a rare few mentions of less satisfactory experiences regarding manners.
Recent Reviews Mention...
“very friendly”
“with great attitudes”
“they had a positive attitude the whole time”
8. Will Hire Again
Nationwide Average: 8.18/10
Sinatra Movers receives overwhelmingly positive feedback with the vast majority of customers expressing a high likelihood of rehiring and recommending the company, despite a few dissatisfied voices.
Recent Reviews Mention...
“Highly recommend”
“would hire this team again”
“thank you guys”
9. Professionalism
Nationwide Average: 8.31/10
Sinatra Movers is overwhelmingly perceived as having a highly skilled, efficient, and professional team, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“extremely professional”
“Jairo and Viktor were skilled”
“professional, efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Sinatra Movers has mixed feedback, with a number of customers expressing dissatisfaction at the company's failure to adequately resolve issues, while others commend the company for their efforts to amend problems and accommodate needs.
Recent Reviews Mention...
“did not attempt to rectify the situation”
“tried to charge for broken down truck inconvenience”
“no attempt to fix or address damaged fridge”
11. Precision & Care
Nationwide Average: 8.01/10
Sinatra Movers generally receives high praise for their meticulous and considerate approach, with a majority of customers reporting no damage and expressing satisfaction with the care taken during their moves, though a few customers experienced significant issues and damage to their possessions.
Recent Reviews Mention...
“They were careful with items”
“absolutely zero broken items over two moves”
“handled difficult large items and stairs with care”
Customer Insights
Cost: $ 1659.00 from 8 reviews
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 4 hours from 67 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Jairo, Yura | so friendly, professional, efficient, and helpful |
Jairo, Viktor | provided excellent service and handled items with skill |
Jairo, Sergey | were a pleasure to work with and great to talk to |
Johnny, Douglas | worked really hard and professional |
Juan Pablo, Jonathan | great job on a complex and physically tough move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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