Campus Storage, LLC is a moving and storage company that aims to simplify the moving and storage process for college students. Their services include shipping packing kits, picking up items from students' rooms, and storing the items in climate-controlled facilities. The company's professional movers handle all the heavy lifting, including carrying items up and down stairs at no extra cost. Campus Storage also offers in-room delivery to students' new residences upon their return to school. With a focus on customer service, Campus Storage has serviced over 20,000 college students and provides one-hour pick-up and delivery time windows. For other alternative services, feel free to explore these trusted rankings of the best Hawthorne, CA movers.
Campus Storage, LLC
About Campus Storage, LLC
Additional Cities Served: Manhattan Beach, Lawndale, Hermosa Beach, El Segundo, Palos Verdes Estates
Moving Services
- Professional moving at no extra cost
- Free inroom pickup of belongings
- Shipping of all packing materials ordered
- Heavy lifting by professional movers
- Carrying belongings up and down stairs at no extra charge
- Climate controlled storage facilities
- Inroom delivery to new residence included
- 1 hour pickup and delivery time windows
- Free customer service department available around the clock
- Care and professionalism in handling belongings
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Summarized Review of Campus Storage, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Campus Storage, LLC appears to have a predominantly positive reception with numerous customers praising their professionalism and service, despite a minority of strong negative criticisms about customer service and damages.
Recent Reviews Mention...
“would never use campus storage again”
“Great experience with Campus Storage”
“everything was damaged and customer service was poor”
2. Punctuality
Nationwide Average: 8.07/10
Campus Storage, LLC generally demonstrates reliability and timeliness, although there are a few instances of delays and lack of communication regarding arrival times.
Recent Reviews Mention...
“they didn't arrive when they said they would”
“delivered an hour before the delivery window”
“Service was timely”
3. Affordability
Nationwide Average: 7.69/10
Campus Storage, LLC generally receives praise for its reasonable and competitive pricing, though a notable minority of customers have raised concerns about unexpected high fees and expenses.
Recent Reviews Mention...
“Soooo expensive, can get same service cheaper.”
“Their prices are reasonable”
“affordable, and trustworthy storage unit for the summer”
4. Communication
Nationwide Average: 7.53/10
Campus Storage, LLC generally provides timely and professional customer service with prompt email responses and proactiveness, although there are notable instances of poor communication, including unreturned calls and emails.
Recent Reviews Mention...
“they did reply rather quickly to emails”
“Customer service was very quick to respond”
“they did not video call as promised during packing”
5. Stick to Prices
Nationwide Average: 5.99/10
Campus Storage, LLC generally fails to meet expectations with instances of not providing initial quotes, adding hidden fees, and final prices not matching the quoted prices, despite one instance where price issues were not mentioned.
Recent Reviews Mention...
“did not give an initial quote”
“prices just as advertised”
“completely transparent pricing”
6. Speed
Nationwide Average: 8.58/10
Campus Storage, LLC generally receives positive feedback for quick arrivals and efficiency but has encountered issues with delayed deliveries.
Recent Reviews Mention...
“arrived quickly after booking”
“delivery was delayed multiple times”
“move was completed in less than 20 minutes”
7. Friendliness
Nationwide Average: 8.91/10
Campus Storage, LLC overwhelmingly receives praise for their considerate and supportive team, despite a single noted instance of rudeness.
Recent Reviews Mention...
“Movers were great and patient”
“the movers were extremely nice and helpful”
“Service was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Campus Storage, LLC receives mixed feedback, with a notable divide between customers who would eagerly use their services again and those who distinctly advise against rehiring.
Recent Reviews Mention...
“definitely do not recommend”
“Highly recommend and looking forward to using them again”
“would not use their service again”
9. Professionalism
Nationwide Average: 8.31/10
Campus Storage, LLC generally receives high praise for their courteous, helpful, and professional service, though there are isolated mentions of unprofessional behavior.
Recent Reviews Mention...
“unprofessional handling of my belongings and issues”
“extremely polite, helpful, and friendly”
“really professional service mentioned”
10. Conflict Handling
Nationwide Average: 4.07/10
Campus Storage, LLC shows a mixed but predominantly negative sentiment among consumers, with repeated mentions of refusal to take responsibility, though there are isolated incidents where employees made exceptions to accommodate customers.
Recent Reviews Mention...
“refused to take responsibility for damages”
“inflexible and will not adapt to help their consumers”
“impossible to reach to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Campus Storage, LLC receives mixed feedback, with some customers praising their professionalism and the condition of returned items, while others report damage, loss, or mishandling of their belongings.
Recent Reviews Mention...
“my items were damaged and not packed carefully”
“the refrigerator was a bit scratched up”
“boxes were in perfect condition”
Great Crew Members
Nima | Nima is so helpful |
Nima | Nima was kind enough to accommodate a last minute request |
Nima | really helpful on the phone |
Nima | Nima is amazing, great experience |
Hunter | gave me a couple of boxes from his truck |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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