PODS Moving & Storage is a leading moving company that has been in business for nearly 25 years. Based in Stockton, California, they offer services across the United States, including nationwide moves, as well as international services in Canada, Australia, and the United Kingdom. They provide at-home storage, as well as moving and storage services. Their containers come in three sizes (8-foot, 12-foot, and 16-foot) to suit various moving needs, and they provide PODZILLA, a hydraulic system for easy container transportation. They also offer additional services like car shipping, moving supplies, and packing and loading assistance. The company stands out for its flexible and personalized approach to moving and storage.
PODS Moving & Storage
based on 210+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.82/10
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides a fast, convenient, and professional service with many customers expressing high satisfaction and recommending their services, despite a few incidents of overcharging, poor service, and damaged belongings which resulted in extreme dissatisfaction for a minority.
Recent Reviews Mention...
“Fast and convenient”
“By far above and beyond what I had expected”
“overcharged and could not change pricing”
2. Punctuality
8.75/10
Nationwide Average: 8.07/10
PODS Moving & Storage consistently demonstrates timeliness with their deliveries and pick-ups, with numerous customers reporting that they are on schedule, call ahead for scheduling, and maintain professionalism, albeit with a single report of late delivery.
Recent Reviews Mention...
“delivered on time, when needed”
“POD was available when scheduled with one minor glitch”
“they were on time”
3. Affordability
6.23/10
Nationwide Average: 7.69/10
PODS Moving & Storage has mixed reviews with many customers appreciating the cost-effectiveness and savings offered, but a noticeable group experiencing dissatisfaction due to overcharging and unexpected high costs.
Recent Reviews Mention...
“overcharged and prices set and final”
“Can't beat the price”
“overall cost was great”
4. Communication
5.36/10
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed reviews, with several customers praising their customer service and responsive representatives, while a significant number of others express dissatisfaction due to a lack of timely contact, responsiveness, and difficulty in receiving call-backs or answers.
Recent Reviews Mention...
“Customer service is spot on”
“never contacted me for being overcharged”
“never approves access without 24 hours notice”
5. Stick to Prices
1.84/10
Nationwide Average: 5.99/10
PODS Moving & Storage has a reputation for charging customers more than initially agreed upon, including unexpected additional months and fraudulent billing issues.
Recent Reviews Mention...
“prices were set and final”
“charge almost double the agreed price”
“twice billed for fraudulent orders”
6. Speed
8.52/10
Nationwide Average: 8.58/10
PODS Moving & Storage is consistently recognized for being fast, convenient, and efficient in executing moves.
Recent Reviews Mention...
“Fast and convenient”
“Move was done well”
“were efficient”
7. Friendliness
8.01/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their courteous, professional, and pleasant team, despite a few reports of unfriendly service.
Recent Reviews Mention...
“Courteous and professional team”
“Daniel was courteous and friendly”
“Nice guy with a smile on his face.”
8. Will Hire Again
6.38/10
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback, with a group of customers expressing high satisfaction and strong endorsements, while others are vocal about negative experiences and their decision not to use the service in the future.
Recent Reviews Mention...
“would definitely hire again”
“would not hire again due to overcharging”
“hate this company and would not go back”
9. Professionalism
8.25/10
Nationwide Average: 8.31/10
PODS Moving & Storage is frequently praised for its professional and reliable team, though there have been rare instances of dissatisfaction regarding customer service and move handling.
Recent Reviews Mention...
“Professional team”
“manager Jim went above and beyond”
“Daniel was professional”
10. Conflict Handling
2.83/10
Nationwide Average: 4.07/10
PODS Moving & Storage has received mixed feedback, with some customers experiencing exceptional assistance from individuals who went above and beyond, while the majority faced unaddressed issues and poor service, reflecting a general inconsistency in problem resolution.
Recent Reviews Mention...
“did not attempt to resolve overcharge issue”
“Jim went above and beyond to help”
“they sold a faulty lock, but no other wrongs mentioned”
11. Precision & Care
6.96/10
Nationwide Average: 8.01/10
PODS Moving & Storage demonstrates a general trend of secure and undamaged deliveries, but there are notable instances of mishandling resulting in damaged goods and dissatisfaction among some customers.
Recent Reviews Mention...
“not a single item had moved even an inch”
“everything made it safely indicates careful handling”
“contents inside were undamaged”
Great Crew Members
| Jim | Manager Jim went above and beyond |
| Andrew | Professional and pleasant experience with him. |
| Daniel | Daniel was courteous, friendly, and professional |
| Jim, Brian, James | Very professional and made the situation stress-free |
| Stacy Jordan | Stacy delivered the Pod efficiently and professionally |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2301 W Louise Ave # 110, Manteca, CA, 95336
(877) 770-7637
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