Based in Martinez, CA, Waters Moving & Storage is a family-owned and operated business serving Sacramento and the entire San Francisco Bay Area. With over 45 years of experience, they provide local and long-distance relocations comparable with the standard of other movers in Oakland, CA. Handling everything, from residential, office, commercial, to light industrial moves, this company has accumulated vast experience moving entities such as the IRS, the US Mint, multiple local schools, libraries, and even the Supreme Court offices. They also come fully insured, offering you peace of mind knowing your belongings are protected. Providing efficient transport, the Waters Moving crew uses trucks with installed GPS for easy tracking and applies ample use of shrink wrap and padding to safeguard customers’ possessions. If you're in need of temporary or long-term storage, this company can also keep your items safe in facilities equipped with state-of-the-art security systems, with one free month offered when you sign up for the service.
Waters Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential Moving
- Office & Business Moving
- Commercial & Light Industrial Moving
- Short & Long Term Storage
- Specialized Services (e.g. classic cars, fine art, antiques, motorcycles, airplanes)
- Packing and Unpacking Services
- Free Residential Storage
- Long Distance Protection
- Professional & Courteous Care
- Moving Services with Personal Attention
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Waters Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Waters Moving & Storage consistently receives high praise for their professionalism, reliability, and excellent service, although there are some reports of dissatisfaction regarding pricing and service issues.
Recent Reviews Mention...
“exceeded all my expectations”
“exceeded all my expectations”
“handled it like the pros they are”
2. Punctuality
Nationwide Average: 8.07/10
Waters Moving & Storage consistently demonstrates strong adherence to scheduled times, with numerous reports of arriving on time or even early, though a few instances of tardiness and longer-than-expected service times were mentioned.
Recent Reviews Mention...
“arrived promptly”
“arrived promptly”
“successfully delivered everything on the promised day”
3. Affordability
Nationwide Average: 7.69/10
Waters Moving & Storage receives mixed feedback with many customers finding their pricing fair and reasonable, while a significant number express concerns over being overcharged or facing unexpected high costs.
Recent Reviews Mention...
“Fair pricing indicates affordability”
“fair prices”
“very fair price”
4. Communication
Nationwide Average: 7.53/10
Waters Moving & Storage generally provides responsive, professional, and courteous interaction with customers, although there are notable instances of dissatisfaction regarding unresponsiveness and deceptive practices.
Recent Reviews Mention...
“communication was excellent”
“responsive, attentive, and provided valuable guidance”
“crew was easy to talk to and communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Waters Moving & Storage has a mixed reputation, with many customers praising their accuracy and adherence to initial estimates, while a significant number have experienced discrepancies between quotes and final charges.
Recent Reviews Mention...
“quote was the price paid”
“Cost estimate was right on the mark”
“no mention of price issues implies sticking to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Waters Moving & Storage is overwhelmingly praised for their efficiency and rapid service, though a few customers expressed dissatisfaction with the pace and quality of the move.
Recent Reviews Mention...
“efficiency and care in handling my belongings”
“got the job done quickly”
“incredibly efficient and hard working”
7. Friendliness
Nationwide Average: 8.91/10
Waters Moving & Storage consistently receives high praise for their courteous, friendly, and professional demeanor, though a few isolated reports mention less positive interactions.
Recent Reviews Mention...
“were courteous, friendly”
“courteous, friendly, and went above and beyond”
“crew was easy to talk to”
8. Will Hire Again
Nationwide Average: 8.18/10
Waters Moving & Storage generally showcases extremely positive reviews with the vast majority of customers expressing a strong desire to rehire or recommend the company for future moving needs, indicating high satisfaction and trust.
Recent Reviews Mention...
“cannot recommend Waters Moving Company highly enough”
“cannot recommend Waters Moving Company highly enough”
“plan to use them again”
9. Professionalism
Nationwide Average: 8.31/10
Waters Moving & Storage predominantly receives praise for their commendable professionalism, efficient service, and courteous conduct, although there are a few reports of unprofessional attitudes and lack of professionalism that mar the overall impression.
Recent Reviews Mention...
“professionalism of Alfredo and his team was commendable”
“professionalism of Alfredo and his team was commendable”
“handled it like the pros they are”
10. Conflict Handling
Nationwide Average: 4.07/10
Waters Moving & Storage has mixed reviews, with several customers praising their responsiveness and capability to address issues, while a notable number of others criticize their reluctance to accept responsibility and adequately resolve disputes.
Recent Reviews Mention...
“went above and beyond what anyone could expect”
“refuse to reverse unauthorized charge”
“does not follow through on customer service about damages”
11. Precision & Care
Nationwide Average: 8.01/10
Waters Moving & Storage receives overwhelmingly positive feedback for their meticulous and skilled approach, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“Not a single item was damaged or misplaced”
“meticulously packed and loaded everything with precision”
“without damaging anything”
Customer Insights
Local Move Duration: 3.5 hours from 11 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Ken Waters, Alfredo | Ken Waters for initial consultation, Alfredo for move professionalism |
| Alfredo,Ken Waters | Alfredo showed commendable professionalism, Ken provided excellent consultation |
| Alfredo | huge kudos to him for driving through a severe ice-storm |
| Abel | Abel will take good care of you |
| Ken, Faustino | Ken was composed, Faustino led well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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