Based in Sunnyvale, California, White Red Moving & Storage has been providing local and long-distance moving services since 2010. As a family-owned business, they offer a full-service experience catering to both residential and commercial clients, with services including packing, unpacking, storage, specialty moves, and specifically piano moves. White Red Moving & Storage values customer satisfaction and has a team of moving experts and coordinators to ensure a seamless move. They are among the many movers in San Jose, CA with a reputation built on successful moving experiences, known for their affordability and reliability.
White Red Moving & Storage
About White Red Moving & Storage
Additional Cities Served: Sunnyvale, Santa Clara, Milpitas, Mountain View, Union City, Palo AltoShow More >
Moving Services
- Local Moving Service
- Long Distance Moving Service
- Packing Service
- Unpacking Service
- Short Term Storage Service
- Long Term Storage Service
- Piano Moving Service
- Specialty Moving Service
- Residential Storage Service
- Commercial Storage Service
Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of White Red Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
White Red Moving & Storage consistently receives high praise for making moves easy, ensuring safe and efficient service, and providing excellent customer service, despite a few reports of unresolved issues and slow service.
Recent Reviews Mention...
“great job moving my furniture”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
White Red Moving & Storage consistently demonstrates a high level of reliability and efficiency, with the majority of customers praising their ability to arrive on time or even early.
Recent Reviews Mention...
“they arrived early”
“The move was timely”
“came same day, very punctual”
3. Affordability
Nationwide Average: 7.69/10
White Red Moving & Storage consistently offers highly reasonable, competitive pricing compared to other companies, with no hidden charges, providing great value and even discounts, making their services super affordable.
Recent Reviews Mention...
“prices were very reasonable”
“Their price was fair”
“Price was best I had been able to find”
4. Communication
Nationwide Average: 7.53/10
White Red Moving & Storage generally excels, with many customers highlighting Jose's responsiveness, flexibility, and the ease of scheduling and coordination, despite a few reports of language barriers and poor communication about delays.
Recent Reviews Mention...
“communicated really well by phone, text, and in person”
“were responsive”
“Jose was very easy to communicate with”
5. Stick to Prices
Nationwide Average: 5.99/10
White Red Moving & Storage is highly regarded for their reliability and transparency, with nearly all customers appreciating their adherence to initial quotes and clarity on charges, although there was a singular report of attempting to charge extra money.
Recent Reviews Mention...
“accurate quote without any hidden surprises”
“Gave an exact quote and stuck to it”
“Jose gave me a flat rate, sticking to quoted prices”
6. Speed
Nationwide Average: 8.58/10
White Red Moving & Storage generally receives high praise for their efficiency, with customers highlighting their ability to complete moves quickly and securely, despite a few mentions of slower service.
Recent Reviews Mention...
“unloaded everything within a couple of hours”
“Movers were very fast and efficient”
“moved quickly, less than 25 minutes”
7. Friendliness
Nationwide Average: 8.91/10
White Red Moving & Storage is overwhelmingly praised for its kind, professional, and respectful team, making every interaction a pleasure.
Recent Reviews Mention...
“were dependable and pleasant to work with”
“Jose was very friendly”
“Jose and his team were hard working”
8. Will Hire Again
Nationwide Average: 8.18/10
White Red Moving & Storage receives overwhelmingly positive feedback for its services, with the vast majority of customers expressing a strong inclination to recommend the company and rehire them for future needs.
Recent Reviews Mention...
“would hire them again without hesitation”
“would call on Jose and his team again”
“would definitely use their service again”
9. Professionalism
Nationwide Average: 8.31/10
White Red Moving & Storage consistently demonstrates exceptional professionalism, with the crew praised for their efficiency, helpfulness, and adherence to safety protocols, despite a few isolated incidents of language difficulties and inappropriate behavior.
Recent Reviews Mention...
“were professional, reliable, and on time”
“professional and efficient team”
“Jose did everything one would expect from a professional”
10. Conflict Handling
Nationwide Average: 4.07/10
White Red Moving & Storage generally shows a high level of commitment through exceptional service, though there have been notable exceptions where they failed to properly address issues.
Recent Reviews Mention...
“offered to return at no charge to move items”
“Jose went an extra mile for us”
“completed our special request for toddler/baby room first”
11. Precision & Care
Nationwide Average: 8.01/10
White Red Moving & Storage consistently receives high praise for their meticulous and gentle treatment of belongings, despite a few isolated incidents of damage.
Recent Reviews Mention...
“everything arrived in excellent condition”
“careful to wrap everything meticulously”
“put items and boxes into designated rooms carefully”
Customer Insights
Local Move Duration: 2.5 hours from 7 reviews
Great Crew Members
Jose | Jose was very friendly and helpful |
Jose | dependable and did a great job |
Jose | Jose did an outstanding job |
Jose | offered a quote, ensured it was accurate |
Jose | went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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