Mentone Self Storage is a part of StorAmerica Management, which has been serving residents and businesses with top-quality self storage solutions since 1999. Based in Irvine, California, the company operates over 75 storage facilities throughout California, Arizona, and Nevada, covering more than 4.9 million square feet of space. StorAmerica offers a variety of services, including month-to-month leases, vehicle, boat and RV storage, and online rentals. With a close proximity to Redlands, CA, the company provides an outstanding service to the local community. The unquestionable focus on providing excellent customer service has earned it an 'A+' accreditation from the Better Business Bureau and takes pride in offering amenities such as free moving trucks and a comprehensive storage guide to help the customers in making the right decision.
Mentone Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Mentone Self Storage?
Error. Please try again later.
Summarized Review of Mentone Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mentone Self Storage is highly praised for its helpful, quick, and high-quality service, with particular commendation for its clean and secure facilities, although a few find it to be average.
Recent Reviews Mention...
“Very helpful easy transition”
“Excellent service by the company”
“Super great and helpful”
2. Affordability
Nationwide Average: 7.69/10
Mentone Self Storage is generally perceived as offering competitive and fair prices, with numerous reviews praising its reasonable rates and free additional services, despite a few criticisms regarding higher rates and fees.
Recent Reviews Mention...
“honest rental price suggests affordability”
“got to use a moving truck for free”
“Good price for storage”
3. Communication
Nationwide Average: 7.53/10
Mentone Self Storage boasts an overwhelmingly positive reputation, highlighted by their exceptional customer service, professional and friendly staff, and individual commendations for staff members going above and beyond, with only a singular review mentioning an issue with call returns.
Recent Reviews Mention...
“great customer service”
“Tom was professionally polite and respectful”
“Very helpful and friendly staff”
4. Speed
Nationwide Average: 8.58/10
Mentone Self Storage is highly praised for their quick moving process, efficiently completing tasks, and notably fast service, being in and out within 30 minutes.
Recent Reviews Mention...
“got the business done quickly”
“Quick move”
“in & out within 30 mins”
5. Friendliness
Nationwide Average: 8.91/10
Mentone Self Storage overwhelmingly exhibits positive and professional interactions, with staff members like Tom, Maria, Nicole, and others frequently highlighted for their pleasant, helpful, and sociable demeanor, despite a couple of less favorable reviews.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“Tom was respectful”
6. Will Hire Again
Nationwide Average: 8.18/10
Mentone Self Storage overwhelmingly receives positive feedback about repeat business and recommendations, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Very helpful easy transition”
“would hire again”
“highly recommend them and would hire again”
7. Professionalism
Nationwide Average: 8.31/10
Mentone Self Storage consistently demonstrates exceptional professionalism, highlighted by their clean, courteous, and respectful behavior, with specific commendations for Tom, Maria, and Nicole for their professionalism, compassion, and going above and beyond in their roles.
Recent Reviews Mention...
“staff was clean and professional”
“Tom was professionally polite and respectful”
“staff is professional”
Great Crew Members
| Christina | great customer service |
| Tom | Tom works with you and is respectfully professional |
| Tom | Tom has been so helpful and knows his stuff |
| Tom | Tom was helpful and polite |
| Tom | Tom was very friendly & professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Mentone Self Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Redlands Moving Services
