Need help planning and executing a move? Not to worry, 5-Star Moving can help you with all the details to get your move done quickly and efficiently. Located in Berkeley, California it operates within a 100-mile radius. 5-Star Moving is an expert in the industry of moving and relocation and prioritizes your satisfaction with its local full-service residential relocation that covers everything including packing, loading, and unloading. Its professional movers are also adept in handling pianos with the proper tools and equipment to make sure your valuable instrument is safely transported to your new location without a scratch. Whether you're looking for the expert moving services in San Francisco, CA, you can count on 5-Star Moving. The company can even help you out at the last minute since it’s open 7 days a week for anyone needing an emergency move.
5 star moving
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About 5 star moving
Additional Cities Served: Oakland, Fremont, Santa Rosa, Concord, Vallejo, BerkeleyShow More >
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Moving Services
- Local residential moving
- Labor services
- Packing services
- Piano moving
- Last minute moving
- Furniture wrapping
- Furniture disassembly or assembly
- Advice & assistance on packing
- Heavy lifting for home organization & staging
- Office relocation
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of 5 star moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
5 star moving is highly praised by its customers for quick, efficient service, exceptional work by movers, and displaying professionalism and kindness, albeit with a rare mention of a frustrating experience.
Recent Reviews Mention...
“excellent professional service”
“they made it work with my weird new place”
“best moving experience I've had”
2. Punctuality
Nationwide Average: 8.07/10
5 star moving consistently demonstrates high reliability and timeliness in their services, with nearly all reports highlighting their ability to arrive on time or even early, effectively communicate in the case of slight delays, and swiftly adjust to accommodate customers' scheduling needs.
Recent Reviews Mention...
“were punctual”
“Kevin & Daniel arrived on time”
“they were early to the first appointment”
3. Affordability
Nationwide Average: 7.69/10
5 star moving is overwhelmingly praised for its competitive pricing, offering great value and the best rates compared to competitors, along with a willingness to negotiate and provide discounts, making it a highly affordable option for customers.
Recent Reviews Mention...
“Book directly with them for the best rate”
“great value of service”
“affordable and deliver great value”
4. Communication
Nationwide Average: 7.53/10
5 star moving is highly praised for their exceptional responsiveness, proactive and clear interactions, with special commendations for Lucas's considerable attentiveness and professionalism in handling all aspects of the moving process.
Recent Reviews Mention...
“Lucas was able to schedule us easily”
“customer service is 5 stars”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
5 star moving consistently maintains the integrity of their initial quotes, rarely deviating except in a few isolated instances.
Recent Reviews Mention...
“no hidden fees”
“Quote was accurate without onsite estimate”
“very accurate in his estimate”
6. Speed
Nationwide Average: 8.58/10
5 star moving consistently demonstrates efficient and quick moving services, with numerous reviews praising their ability to complete moves faster than expected while maintaining quality and careful handling.
Recent Reviews Mention...
“quick and efficient”
“team was efficient”
“guys are professional, fast, and attentive”
7. Friendliness
Nationwide Average: 8.91/10
5 star moving consistently receives acclaim for their professional, courteous, and genuinely pleasant interactions, maintaining a high spirit and kindness even under challenging conditions.
Recent Reviews Mention...
“Kevin and Lucas were very nice”
“team was friendly”
“Everyone is so friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
5 star moving has overwhelmingly positive feedback, with customers consistently recommending their services and expressing intentions to rehire for future moves.
Recent Reviews Mention...
“highly highly recommend”
“recommend this company and would hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
5 star moving is consistently praised for its crew's expert precision, knowledge, patience, and professional conduct, with only a singular mention of unprofessional comments, highlighting an overwhelmingly positive reception.
Recent Reviews Mention...
“incredibly efficient, helpful and patient”
“team was professional”
“guys are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
5 star moving demonstrates exceptional commitment and responsiveness in addressing and resolving issues, ensuring customer satisfaction.
Recent Reviews Mention...
“Provided excellent backup crew last minute”
“Our stuff arrived a day late and they were able to accommodate”
“Lucas got me a storage space last minute”
11. Precision & Care
Nationwide Average: 8.01/10
5 star moving consistently demonstrates exceptional attention to detail and careful handling of possessions, accumulating overwhelmingly positive feedback for their meticulous and cautious approach, despite a few isolated incidents of damage.
Recent Reviews Mention...
“no items were damaged”
“handled my belongings with care”
“They took care of everything”
Customer Insights
Local Move Duration: 2 hours from 19 reviews
Great Crew Members
| Lucas | incredibly efficient, helpful and patient |
| Kevin, Lucas | Kevin had interesting stories, Lucas very helpful |
| Lucas, Arturo, Luis | Lucas coordinated logistics well. Arturo and Luis were professional and efficient |
| Kevin | Kevin and his crew were punctual, efficient |
| Kevin, Daniel | Congratulations Kevin and Daniel! Thank you for your service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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