Valley Relocation & Storage Inc. is a full-service moving company based in Milpitas, California. The firm has been in the moving industry for 35 years, providing services in the San Francisco Bay Area, San Jose, Sacramento, and for residents looking for movers in Milpitas, CA. They offer a wide range of services including office relocations, commercial moves, server room relocations, domestic and international shipping, and packing and unpacking services. They also provide specialized transportation for high-value products. The company stands out for its free cost estimates, highly trained teams, and personalized service, aiming to make the relocation process as easy as possible for their clients.
Valley Relocation & Storage Inc.
based on 265+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Valley Relocation & Storage Inc.
Additional Cities Served: Mountain View
Moving Services
- Office Relocations
- Commercial Moves
- Specialized Transportation
- Computer & Data Room Relocation
- Server Room Relocations
- Domestic & International Shipping
- Packing & Unpacking Services
- Facility MAC Service
- Furniture Assembly
- Lab & Bio Care Moves
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Valley Relocation & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.37/10
Nationwide Average: 8.44/10
Valley Relocation & Storage Inc. receives mixed reviews with many customers expressing complete satisfaction and commendations for specific team members, while a significant portion have had negative experiences citing unprofessionalism, poor service, and damage to belongings.
Recent Reviews Mention...
“complete satisfaction with the moving job”
“great job moving my new fridge”
“Ron and his crew did a fantastic job”
2. Punctuality
7.14/10
Nationwide Average: 8.07/10
Valley Relocation & Storage Inc. receives mixed reviews, with some customers experiencing perfect timing and others facing significant delays and missed schedules.
Recent Reviews Mention...
“crew arrived on time”
“they were on time”
“meet our customer deadlines”
3. Affordability
7.2/10
Nationwide Average: 7.69/10
Valley Relocation & Storage Inc. is generally regarded as providing value for money and fair pricing, with most customers finding their services competitively priced and appreciating the absence of unexpected charges, despite a few expressing dissatisfaction with the cost.
Recent Reviews Mention...
“pricing was fair”
“reasonable cost”
“Charged several thousand dollars.”
4. Communication
7.17/10
Nationwide Average: 7.53/10
Valley Relocation & Storage Inc. appears to have a mixed reputation, with several customers praising their responsive, friendly, and professional communication, while a significant portion reports issues with unresponsiveness and poor communication from management.
Recent Reviews Mention...
“gave valuable advance planning tips”
“Great follow-up”
“Andrew ensured we had everything needed”
5. Stick to Prices
4.85/10
Nationwide Average: 5.99/10
Valley Relocation & Storage Inc. has mixed reviews, with instances of adhering to or even undercutting estimates contrasting sharply with several accounts of charging significantly more than initially quoted.
Recent Reviews Mention...
“Moved the delivery window to avoid late charges.”
“estimate was correct for boxes and time”
“final price lower than the estimate”
6. Speed
6.99/10
Nationwide Average: 8.58/10
Valley Relocation & Storage Inc. receives mixed feedback, with some customers praising the quick and efficient service, while others criticize significant delays and slow delivery times.
Recent Reviews Mention...
“quick packing and unloading”
“very fast”
“Over six weeks and still no delivery.”
7. Friendliness
8.66/10
Nationwide Average: 8.91/10
Valley Relocation & Storage Inc. is highly praised by customers for its professional, helpful, and cordial team, with specific commendations to staff members for their accommodating, considerate, and respectful behavior, although there was an isolated instance of rudeness.
Recent Reviews Mention...
“very professional, helpful, cordial team”
“Courteous drivers”
“crew and Andrew were friendly”
8. Will Hire Again
7.07/10
Nationwide Average: 8.18/10
Valley Relocation & Storage Inc. enjoys a generally positive endorsement from many customers for their services, though there are notable dissenters expressing strong dissatisfaction and a refusal to rehire.
Recent Reviews Mention...
“would hire this company again”
“would recommend working with them on any Relocation Project”
“would definitely use them again”
9. Professionalism
7.12/10
Nationwide Average: 8.31/10
Valley Relocation & Storage Inc. has received mixed reviews, with many customers praising the team's professionalism, while a significant number criticize their unprofessional behavior and poor handling of moving and delivery issues.
Recent Reviews Mention...
“team led by Scott was very professional”
“execute at a high level, providing top shelf service”
“crew was very professional”
10. Conflict Handling
3.22/10
Nationwide Average: 4.07/10
Valley Relocation & Storage Inc. seems to have a generally poor track record, with multiple instances of failing or refusing to address customer complaints adequately, despite a few cases where issues were swiftly resolved.
Recent Reviews Mention...
“flexible, adaptable and quickly resolved issues”
“Have not offered to rectify the situation.”
“Tim assisted with reattaching fabric under sofa”
11. Precision & Care
7.28/10
Nationwide Average: 8.01/10
Valley Relocation & Storage Inc. has mixed reviews, with several customers stating their items arrived in perfect condition or were moved carefully, while others report damage, including mold, rust, and physical harm to their belongings.
Recent Reviews Mention...
“crew was very careful with items”
“nothing was damaged, they were careful”
“no damage or wear and tear on items”
Great Crew Members
| Scott Seppala | led a very professional, helpful, knowledgeable team |
| Ron | Ron was top notch to work with |
| Andrew, Carrie, Ricardo | Andrew and Carrie for their personable service, Ricardo made sure everything was perfect |
| Ron, Carrie, Dee Anna | provided exceptional service |
| Andrew | Andrew went above and beyond, even on his off time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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