Crown Valley Self Storage, operating since 1999, is a subsidiary of Guardian Storage Centers based in Irvine, California. The company manages over 75 self-storage properties and mixed-use retail locations in California, Arizona, and Nevada, with a total of 4.9 million square feet of space. If you're looking for movers in Mission Viejo, CA, Crown Valley Self Storage offers a range of services including online rentals 24/7, month-to-month leases, and vehicle, boat, and RV storage. The company aims to provide a positive storing experience coupled with strong customer service relationships, and has earned an 'A+' Better Business Bureau accreditation. Additional features include free moving trucks and an extensive storage guide.
Crown Valley Self Storage
Good
based on 81+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Crown Valley Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.13/10
Nationwide Average: 8.44/10
Crown Valley Self Storage is highly praised for its exceptional service, smooth process, and the excellent work of its moving company and movers.
Recent Reviews Mention...
“everything went so good and smooth”
“great service”
“good service”
2. Affordability
8.36/10
Nationwide Average: 7.69/10
Crown Valley Self Storage is highly praised for its fair, competitive, and good prices, making its storage units an affordable choice compared to similar locations.
Recent Reviews Mention...
“prices are fair”
“went to a different storage for 1/5 the cost”
“Affordable storage units!”
3. Communication
8.11/10
Nationwide Average: 7.53/10
Crown Valley Self Storage generally excels, with many customers praising the staff for being helpful, polite, and providing excellent service, though there are isolated complaints regarding communication about policy changes.
Recent Reviews Mention...
“Miss Nancy provided us an excellent customer service”
“staff is terrible”
“Brandon was helpful and polite.”
4. Friendliness
8.95/10
Nationwide Average: 8.91/10
Crown Valley Self Storage is overwhelmingly praised for its exceptional staff, noted for their kindness, helpfulness, and welcoming nature, with a singular dissenting opinion on the staff's demeanor.
Recent Reviews Mention...
“Juan's great kindness and friendly personality”
“staff is terrible”
“staff are friendly and very helpful”
5. Will Hire Again
7.62/10
Nationwide Average: 8.18/10
Crown Valley Self Storage receives strong support with most customers expressing high levels of satisfaction and intents to return or recommend, despite a few dissatisfied voices.
Recent Reviews Mention...
“highly recommend going anywhere else”
“I highly recommend this facility.”
“highly recommending it and would hire again”
6. Professionalism
7.39/10
Nationwide Average: 8.31/10
Crown Valley Self Storage generally boasts a high standard, with the majority of feedback highlighting employees like Brandon and Daniela for their thorough, polite, and professional behavior, despite a single report of dissatisfaction.
Recent Reviews Mention...
“staff is terrible”
“Brandon was professional, thorough, and polite.”
“Daniela was very professional.”
Great Crew Members
| Juan, Nancy | Juan for great help and kindness, Nancy for help with needs |
| Nancy | Miss Nancy provided us an excellent customer service |
| Brandon | Brandon was helpful, thorough, and polite. |
| Nancy | Nancy helped me out |
| Nancy | Nancy was super helpful and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Crown Valley Self Storage
27680 Center Dr, Mission Viejo, CA, 92692
(949) 365-0046
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Additional Resources
Mission Viejo Moving Services
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