Platinum Movers Inc., based in Santa Barbara, California, has been serving the local community for 15 years. Founded in 2014, the company offers professional moving services, handling every aspect of a move in three easy steps. Their services include providing a free estimate, scheduling a visit to assess the job, and carefully packing and shipping items in their Platinum Moving truck. Platinum Movers prides itself on its efficiency, reliability, safety, and expertise, with a focus on providing the best possible service in relocation and storage. If you are considering a move in the area, it might be beneficial to look at some of the trusted Santa Maria, CA relocation experts for comparison. Customers can call Platinum Movers Inc. for a free consultation or fill out an estimate request form on their website.
Platinum Movers Inc.
Ranked Top 10 Best Movers in Santa Maria, CA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Platinum Movers Inc.
Additional Cities Served: Santa Barbara, Goleta, Santa Paula, Port Hueneme, Arroyo Grande, CarpinteriaShow More >
Moving Services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Platinum Movers Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Platinum Movers Inc. is highly regarded by most customers for their professionalism, efficiency, and quality service, though a few had significantly negative experiences.
Recent Reviews Mention...
“great job by the team”
“Eric, Omar, and Juan made our moving experience positive”
“overall displeased with the company”
2. Punctuality
Nationwide Average: 8.07/10
Platinum Movers Inc. generally has a positive reputation for being on time, with many customers noting early arrivals and timely service, despite a few instances of reported tardiness and unscheduled breaks.
Recent Reviews Mention...
“took unnecessary breaks while on the clock”
“took unnecessary breaks inflating moving time”
“they arrived early”
3. Affordability
Nationwide Average: 7.69/10
Platinum Movers Inc. is generally perceived to offer competitive and reasonable rates, with many customers feeling they received good value for their services, though there are a few instances of dissatisfaction with final pricing exceeding estimates.
Recent Reviews Mention...
“ended up paying doubled the quoted price”
“Offered the best price by far in comparison to other companies”
“pricing was great”
4. Communication
Nationwide Average: 7.53/10
Platinum Movers Inc. generally exhibits exemplary responsiveness, professionalism, and customer service, with numerous instances of prompt, effective, and polite interactions, despite a few isolated reports of dismissiveness and miscommunication.
Recent Reviews Mention...
“owner's communication was dismissive and unreliable”
“Rob arranged the moves smoothly”
“got in several weird arguments”
5. Stick to Prices
Nationwide Average: 5.99/10
Platinum Movers Inc. mostly receives high praise for their consistency and honesty, though there have been a couple of instances where customers reported significant overcharges.
Recent Reviews Mention...
“stuck to the quoted rate”
“tried to charge more than $1000 over quote”
“tried to overcharge significantly more than quoted”
6. Speed
Nationwide Average: 8.58/10
Platinum Movers Inc. is overwhelmingly praised for their quick and efficient moving services, though there have been isolated complaints about slowness and unnecessary breaks.
Recent Reviews Mention...
“worked extremely fast”
“very slow and took unnecessary breaks”
“movers were very slow on purpose”
7. Friendliness
Nationwide Average: 8.91/10
Platinum Movers Inc. is overwhelmingly perceived as a friendly and pleasant company to work with, although there are a few isolated incidents of perceived unprofessionalism and lack of friendliness.
Recent Reviews Mention...
“they were friendly”
“laziness and breaks indicated low friendliness”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Platinum Movers Inc. is overwhelmingly recommended by customers who express a strong intention to employ their services in the future, with numerous statements reflecting satisfaction and loyalty despite a few negative experiences.
Recent Reviews Mention...
“would hire this team again”
“I will never rent a uhaul and do a move on our own ever again”
“would not recommend based on experience”
9. Professionalism
Nationwide Average: 8.31/10
Platinum Movers Inc. generally receives praise for their professional conduct during moves, with many customers highlighting the crew's expertise, courtesy, and efficiency, although there are some isolated reports of unprofessional behavior.
Recent Reviews Mention...
“lack of caring and laziness”
“lack of professionalism shown by laziness and overcharging”
“crews were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Platinum Movers Inc. has shown inconsistency with some customers reporting dismissiveness and a lack of effort to rectify issues, while others praise the company for going above and beyond and demonstrating dedication to resolving problems.
Recent Reviews Mention...
“dismissiveness and no-show to assess damage”
“no effort to rectify damage, owner no showed”
“went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Platinum Movers Inc. generally provides exceptional service with numerous customers praising their careful and respectful treatment of furniture and personal belongings, though there have been a few reports of damaged items and concerns about crew experience.
Recent Reviews Mention...
“received everything in same condition”
“they were efficient and caring with all our items”
“damaged $3500 couch”
Customer Insights
Local Move Duration: 2.5 hours from 11 reviews
Great Crew Members
| Omar, Christian, Gara | friendly, helpful, worked fast and efficiently |
| Eric, Omar, Juan | made our moving experience positive and were efficient |
| Eric, Angel, Omar, Jose, Sebastian | hard working, careful, and excellent service |
| Omar, Jose | They worked well and were professional |
| Erik | Erik was helpful and professional. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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