Merritts Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Moreno Valley, Ontario, Rancho Cucamonga, Jurupa Valley, Perris, RedlandsShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Merritts Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Merritts Moving has deeply polarizing reviews, with clients experiencing both exceptionally professional service and extreme dissatisfaction.
Recent Reviews Mention...
“very professional job moving my house back after a flood”
“extremely dissatisfied with service”
“great job moving my stuff”
2. Punctuality
Nationwide Average: 8.07/10
Merritts Moving has mixed reviews indicating inconsistencies, with several customers praising their on-time service while an equal number reports significant delays and no-shows.
Recent Reviews Mention...
“did not show up on time”
“did not show up in a timely manner”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Merritts Moving has received overwhelmingly negative reviews for being overpriced, adding unexpected extra charges, and not providing value for the high costs, despite a few customers finding their prices reasonable.
Recent Reviews Mention...
“felt ripped off, not affordable”
“extra charges were added without consent”
“tries to charge outrageous fees”
4. Communication
Nationwide Average: 7.53/10
Merritts Moving overwhelmingly underperformed, with customers experiencing difficulty in obtaining responses, final documentation, and overall poor engagement, despite a few accounts of satisfactory communication.
Recent Reviews Mention...
“virtually no communication unless about deposits”
“difficulty obtaining final documentation”
“would not return messages or calls for 3 days”
5. Stick to Prices
Nationwide Average: 5.99/10
Merritts Moving generally fails to honor initial estimates, often adding unexpected charges and altering terms last-minute, leading to widespread dissatisfaction among its customers.
Recent Reviews Mention...
“unable to contest ridiculous charges due to payment method”
“extra charges added and had to challenge overcharge”
“changed the price upon arrival”
6. Speed
Nationwide Average: 8.58/10
Merritts Moving receives mixed reviews, with numerous customers praising their quick and efficient service while a few others experienced slow and delayed moving processes.
Recent Reviews Mention...
“move completed in three days but inefficient”
“get it done as fast as possible”
“completed everything in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Merritts Moving generally receives positive feedback for their polite, efficient, and courteous team, although there are notable exceptions highlighting rudeness and unprofessional behavior.
Recent Reviews Mention...
“crew were awesome”
“mentioned the female packer was sweet”
“rude and disrespected our whole family”
8. Will Hire Again
Nationwide Average: 8.18/10
Merritts Moving exhibits a generally low inclination amongst customers for repeat service, punctuated by a few highly positive endorsements.
Recent Reviews Mention...
“would not hire them again”
“highly recommend this company”
“will never use again”
9. Professionalism
Nationwide Average: 8.31/10
Merritts Moving experiences mixed reviews but leans more towards dissatisfaction amongst clients.
Recent Reviews Mention...
“did a very professional job”
“unprofessional to have a baby on site during work”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Merritts Moving overwhelmingly fails to adequately address or rectify issues and damages, with numerous accounts of unresponsiveness and inadequate compensation, bar a solitary instance of a prompt refund.
Recent Reviews Mention...
“did not attempt to rectify the situation, ghosted me”
“only offered minimal compensation for damages”
“did not attempt to rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Merritts Moving has received mixed reviews, with a notable number of customers reporting damaged or broken items, although some customers praised their careful handling and protection of furniture.
Recent Reviews Mention...
“several items were damaged or not properly reassembled”
“our bedding was ruined”
“items were damaged”
Customer Insights
Cost: $ 753.00 from 4 reviews
Great Crew Members
| Tim | crew were awesome |
| Tim | amazing job, packs and holds stuff on site |
| Tim | Tim is very professional and gives VIP service |
| Tim | Tim has never let us down |
| Tim, Mason | Tim sent us the best, Mason led the best team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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