Metropolitan Van & Storage has been providing residents and companies in California with superior relocation services since the 1940s. With local moving and storage offices in Fairfield, Benicia, Mountain View, Martinez, and Sacramento, the company serves the San Francisco Bay Area and Sacramento communities. If you're looking for movers in Fremont, CA, consider your options carefully to find the best fit for your needs. As a Diamond Certified, BBB-Accredited, and ProMover business, they offer a range of services including residential and commercial moving, storage solutions, records management, and specialized moving for items such as fine art, antiques, pianos, and safes. The company prides itself on its award-winning association with Atlas Van Lines and is committed to customer-oriented service.
Metropolitan Van & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Metropolitan Van & Storage
Additional Cities Served: Sunnyvale, Redwood City, Mountain View, Buena Park, Palo Alto, NewarkShow More >
Moving Services
- Residential Move
- Commercial Move
- Specialized Move
- Storage
- Records Management
- Packing Services
- Household Packing
- Specialty Moving Solutions
- Residential Storage
- Professional Movers Pack for You
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Metropolitan Van & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metropolitan Van & Storage is generally regarded highly by customers for their professionalism and satisfactory moving services, despite some reports of negative experiences such as damaged or missing items and poor customer service.
Recent Reviews Mention...
“Jimmy and his crew did most of the packing and worked fast.”
“10/10 speaks to high quality of service”
“hit a home run”
2. Punctuality
Nationwide Average: 8.07/10
Metropolitan Van & Storage generally receives high praise for their on-time arrivals and prompt service, despite a few instances of delays and scheduling issues.
Recent Reviews Mention...
“they showed up on time.”
“showed up on time”
“James was right on time and ready to go”
3. Affordability
Nationwide Average: 7.69/10
Metropolitan Van & Storage generally offers competitive and reasonable prices, though there have been a few instances of charging beyond the initial estimates.
Recent Reviews Mention...
“came in under budget”
“tried to overcharge despite agreed price”
“very competitive prices”
4. Communication
Nationwide Average: 7.53/10
Metropolitan Van & Storage generally excels with numerous customers highlighting their responsiveness, professionalism, and effectiveness in keeping clients informed, despite some reports of poor assistance and lack of follow-up.
Recent Reviews Mention...
“Always able to get hold of my point person.”
“very responsive in communications”
“dismissed my concerns without proper assistance”
5. Stick to Prices
Nationwide Average: 5.99/10
Metropolitan Van & Storage generally shows a division in customer experiences, with numerous reviews praising their accuracy and adherence to initial quotes, while a significant portion of feedback highlights issues with price changes and unmet expectations.
Recent Reviews Mention...
“came in under budget”
“did not stick to the quoted price”
“Their Estimate ON THE MONEY”
6. Speed
Nationwide Average: 8.58/10
Metropolitan Van & Storage generally receives high praise for their efficiency and quick work, despite a few instances of dissatisfaction regarding their speed.
Recent Reviews Mention...
“They worked fast placing my furniture.”
“efficient, polite, respectful”
“everything was very organized and moved smoothly”
7. Friendliness
Nationwide Average: 8.91/10
Metropolitan Van & Storage overwhelmingly impresses with their consistently polite, respectful, and genuinely nice staff, making them a highly recommended choice, despite a few isolated negative experiences.
Recent Reviews Mention...
“very personable and flexible”
“polite, respectful”
“highly recommend them”
8. Will Hire Again
Nationwide Average: 8.18/10
Metropolitan Van & Storage receives overwhelmingly positive feedback, indicating a high level of customer satisfaction and repeat hire potential despite a few negative experiences.
Recent Reviews Mention...
“I would hire them again.”
“highly recommend and would hire again”
“Metropolitan is the way to go”
9. Professionalism
Nationwide Average: 8.31/10
Metropolitan Van & Storage generally receives high praise for its team's professional conduct during moves, with notable exceptions of dissatisfaction highlighting instances of unprofessional behavior.
Recent Reviews Mention...
“They laid down mats and kept everything clean.”
“most professional and outstanding movers”
“efficient, polite, respectful”
10. Conflict Handling
Nationwide Average: 4.07/10
Metropolitan Van & Storage has mixed feedback with some customers appreciating quick and effective resolutions to their issues, while a significant portion reports dissatisfaction due to lack of responsiveness and unwillingness to address or acknowledge damages and missing items.
Recent Reviews Mention...
“unwilling to thoroughly investigate the missing items”
“ignored the damage they caused”
“no action to recover missing pieces”
11. Precision & Care
Nationwide Average: 8.01/10
Metropolitan Van & Storage generally receives high praise for their careful handling and protection of items, although there are some notable reports of significant damage and loss.
Recent Reviews Mention...
“Everything made it safely including sculptures.”
“not one piece was damaged”
“weren't missing a single item after storage and move”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 10 days from 6 reviews
Great Crew Members
| Jimmy, Melvin, Marco, Chewy | they were such hard workers and took great care with my things. |
| Andrew, Victor, Bob | responsive, personable, flexible, and high-quality work |
| Art Murray, Juan | Art was helpful with good advice, Juan was efficient and organized |
| James | James called ahead, was punctual, and prevented damage |
| Andrew, Dustin, Jim, Jon, Neil, Tom, Patrick | Moved fast, efficient and respectful, ensured everything was right |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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