Since 1949, Turner Moving & Storage has been a leading, family-owned and operated moving company in the Napa Valley. It has an intimate understanding of the region’s landscape, and it shows in the way it meets customers’ relocation needs in the area for over 70 years. Turner Moving & Storage provides in-state and cross-country moves for residential and commercial clients, including specialty moves such as wine cellars and senior relocations. It also offers professional packing and unpacking services, international moves, and secure warehousing solutions in its 26,000 square foot storage facility. Turner Moving & Storage is an interstate agent for Wheaton World Wide Van Lines, one of the largest van lines in North America. If you're looking for other experienced movers serving Vallejo, CA, you can check out our city page for more.
Turner Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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Moving Services
- Local Moves
- LongDistance Moves
- InState Movers
- International Moves
- Commercial Moves
- Specialty Moves (such as wine cellar and senior moves)
- Warehouse storage and warehousing options
- Packing and unpacking services
- Records management services
- Professional packing supplies
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Turner Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Turner Moving & Storage is highly praised for its professional, organized, and efficient moving services, with most reviews highlighting their excellent experience despite a few reports of damaged items.
Recent Reviews Mention...
“very organized, professional approach to the move”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Turner Moving & Storage consistently demonstrates exceptional reliability by always arriving on time or even earlier than scheduled, ensuring smooth and timely operations.
Recent Reviews Mention...
“everything went smoothly and on short notice”
“they were prompt”
“The moving crew arrived early”
3. Affordability
Nationwide Average: 7.69/10
Turner Moving & Storage generally offers competitive pricing and efforts to reduce costs for customers, despite some reports of high charges for certain moves.
Recent Reviews Mention...
“worked with us to reduce cost”
“paid over $40,000 for an incomplete move”
“well below their already-reasonable estimate”
4. Communication
Nationwide Average: 7.53/10
Turner Moving & Storage is consistently praised for its responsive, professional, and helpful communication with customers, highlighting their ability to address special needs, clarify details, and keep clients well-informed throughout the moving process.
Recent Reviews Mention...
“very responsive to any specific, special needs”
“office staff was very friendly, helpful and responsive”
“they were responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Turner Moving & Storage generally receives high praise for their accurate and often below-estimate costs, despite a couple of negative experiences related to claims and reimbursements.
Recent Reviews Mention...
“company denied our claim for the lost box”
“Bill as quoted”
“were only reimbursed for a small fraction of what we lost”
6. Speed
Nationwide Average: 8.58/10
Turner Moving & Storage is consistently praised for their quick, efficient work, ensuring a swift move with no loss of goods, restoring faith in moving services with their rapid delivery and organized processes.
Recent Reviews Mention...
“crew worked quickly”
“kept everything moving”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Turner Moving & Storage consistently impresses with their professional, courteous, and exceptionally friendly team, showcasing positive attitudes and ready teamwork across all interactions.
Recent Reviews Mention...
“they are friendly”
“office staff was very friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Turner Moving & Storage overwhelmingly receives positive feedback, with the vast majority of customers expressing strong intent to use their services again and recommend them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“would hire the team at Turner again”
“would not recommend”
“would not recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Turner Moving & Storage consistently demonstrates exceptional professionalism, organization, and efficiency, earning high praise from clients for their professional approach and teamwork throughout the moving process.
Recent Reviews Mention...
“very organized, professional approach to the move”
“crew was professional”
“crew was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Turner Moving & Storage has mixed reviews, from outright denying claims and under-compensating to going far beyond their requirements in handling issues.
Recent Reviews Mention...
“denied claim for the lost box”
“only reimbursed for a small fraction of what we lost”
“went far above and beyond their requirements”
11. Precision & Care
Nationwide Average: 8.01/10
Turner Moving & Storage generally receives high praise for their attention to detail and careful handling, although there are a few reports of significant damage.
Recent Reviews Mention...
“nothing was damaged”
“had tens of thousands of dollars of damage”
“handled items with care”
Great Crew Members
| DJ Smith | DJ Smith provided excellent customer service |
| Shalyn | Exceptional communication via phone and email |
| Shalyn, Randy, Brandon, Juan, Adrian, Pete | Shalyn organized efficiently, Randy great at packing, Brandon, Juan, Adrian professional, Pete communicative |
| CJ | CJ is terrific |
| Brandon, Russ, Juan, Abraham | went above and beyond by loading outdoor furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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