City Moving is a dependable moving company that offers a comprehensive range of services, including long-distance and commercial moving, storage, and auto shipping. If you're seeking fast and efficient movers in Burbank, CA, City Moving is dedicated to providing high-quality and efficient services. They strive to ease the moving process and ensure customer satisfaction. Their storage facilities are monitored and inspected by the Department of Defense, ensuring the highest standards. The company's services are designed to be hassle-free, and the dedicated team works hard to accommodate customer needs. With a strong reputation for honesty, dependability, and professionalism, City Moving aims to make every move a successful and stress-free experience.
City Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About City Moving
Additional Cities Served: Temple City, La Canada Flintridge, El Segundo, Sierra Madre, Colfax
Moving Services
- Long Distance Moving
- Commercial Moving
- Storage
- Auto Shipping
- Packing
- Box Delivery
- Crating
- City Crate Cleaning
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of City Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
City Moving receives overwhelmingly positive feedback for their moving services, often praised for their professional staff and efficient, smooth moving experiences, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Worst customer service I've ever experienced”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
City Moving has a generally positive track record, although there are notable inconsistencies, with several reports of delays and missed appointments contrasting with numerous instances of on-time arrivals and efficient service.
Recent Reviews Mention...
“they showed up on time”
“received a call about being half an hour late”
“goods still not shipped after months”
3. Affordability
Nationwide Average: 7.69/10
City Moving is overwhelmingly praised for offering competitive, reasonable, and often significantly lower prices compared to other options, indicating a strong satisfaction among customers despite a few concerns over specific charges.
Recent Reviews Mention...
“threatened to have their legal team get in touch”
“their price was the best I found”
“great price”
4. Communication
Nationwide Average: 7.53/10
City Moving displays a mixed but overall positive experience, with numerous instances of exceptional responsiveness and helpfulness counterbalanced by significant challenges in communication consistency and follow-up.
Recent Reviews Mention...
“Lack of miscommunication is worth -100 stars”
“Andre was always responsive”
“hours on the phone and weeks trying to resolve”
5. Stick to Prices
Nationwide Average: 5.99/10
City Moving generally excels, despite some negative feedback regarding unexpected charges and promises not being kept.
Recent Reviews Mention...
“offered $400 instead of the full $850 refund”
“Promised to waive storage fees but didn't”
“had to rent a U-Haul ourselves”
6. Speed
Nationwide Average: 8.58/10
City Moving overwhelmingly earns praise for its quick, efficient service, though a few isolated complaints mention delays and perceived rushing.
Recent Reviews Mention...
“efficient in moving”
“very fast as well”
“got done quicker than we can imagine”
7. Friendliness
Nationwide Average: 8.91/10
City Moving is overwhelmingly praised for their professional, courteous, and exceptionally friendly staff, with almost all reviewers highlighting their positive attitudes and accommodating nature.
Recent Reviews Mention...
“had great attitudes”
“delivery people were very nice”
“they bring a good humor”
8. Will Hire Again
Nationwide Average: 8.18/10
City Moving receives commendations for its service, with a vast majority of customers expressing satisfaction and a strong inclination to use their services in future moves, despite a small segment of clients who have had negative experiences.
Recent Reviews Mention...
“Honestly wouldn't recommend”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
City Moving generally receives high praise for their professional conduct and expertise, though there are a few reports of unprofessional behavior that mar an otherwise stellar reputation.
Recent Reviews Mention...
“Movers themselves were great”
“Movers were professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
City Moving generally struggles to adequately address and rectify issues, though there are a few instances of satisfactory resolution attempts highlighted by some customers.
Recent Reviews Mention...
“Did nothing to make up for the terrible service”
“offered less than half of the refund after extensive time”
“no attempt to rectify delayed shipping”
11. Precision & Care
Nationwide Average: 8.01/10
City Moving generally maintains a high standard, with numerous clients praising their careful handling and protection of belongings, despite a few reports of significant damage and carelessness.
Recent Reviews Mention...
“Movers did a great job handling my stuff”
“no items were damaged”
“nothing damaged”
Customer Insights
Local Move Duration: 6 hours from 16 reviews
Interstate Move Duration: 41 days from 7 reviews
Great Crew Members
| Andre, Trey | very professional, efficient, and had great attitudes |
| Andre,Trey | fast and courteous when delivering all of our furniture |
| Andre | Andre was responsive and professional |
| Andre,Trey | good humor with and awesome job, helpful and respectful |
| Ruben, George | You guys are awesome and made the process of moving easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Burbank Moving Services
