Founded in 1991, Move Happy has relocated people and businesses for 30 years. The company is based in Los Angeles and offers local and long-distance moving services, including special relocation services to Hawaii and for military families. They also provide international relocation and storage services. What sets Move Happy apart is their guaranteed price pledge, providing upfront and fair cost estimates for all moving services. The company describes its team as consistently evolving with weekly training programs, ensuring efficient service. On top of moving belongings, Move Happy offers full furniture packing and wrapping, protection services, labor and travel costs, and end-to-end inventory tracking system. They are known for their prompt pick-up and drop-off services and expert packing services in Burbank, CA.
Move Happy
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Move Happy
Additional Cities Served: Burbank, West Hollywood, Lomita, La Canada Flintridge, Colfax
Moving Services
- Long Distance Moving
- Local Moving
- Hawaii Moving
- Military Relocation
- International Moving
- Furniture Moving
- Furniture Packing and Wrapping
- Electronics Packing and Wrapping
- Fragile Item Packing and Wrapping
- Protection for Surfaces
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Move Happy?
Error. Please try again later.
Summarized Review of Move Happy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Happy is highly regarded by the majority of customers for exceptional service and efficiency, though a few had significantly negative experiences.
Recent Reviews Mention...
“company coordination was terrible”
“Awesome service”
“shipment delivered on time and undamaged”
2. Punctuality
Nationwide Average: 8.07/10
Move Happy overwhelmingly impresses with their timeliness, though a few reports of delays and lack of updates slightly mar an otherwise stellar record.
Recent Reviews Mention...
“they were on time”
“team at MH was timely”
“On time for the move”
3. Affordability
Nationwide Average: 7.69/10
Move Happy has mixed reviews but is generally praised for its reasonable prices and value for money, despite some reports of unexpected price hikes and additional fees.
Recent Reviews Mention...
“very expensive due to additional fees.”
“Felt reasonable until price jacked up after loading”
“they are also affordable”
4. Communication
Nationwide Average: 7.53/10
Move Happy generally provides outstanding customer service and maintains excellent communication with clients, though there are a few instances of dissatisfaction due to unresponsiveness or miscommunication.
Recent Reviews Mention...
“refused to honor the original contract.”
“zero communication”
“no response or a call about my claim”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Happy often fails to meet its commitment, frequently charging customers extra beyond the initially agreed-upon amounts.
Recent Reviews Mention...
“charged extra for agreed-upon services.”
“overcharge beyond the given quote”
“charged extra for truck transfer, not reimbursed for non door to door”
6. Speed
Nationwide Average: 8.58/10
Move Happy overwhelmingly receives praise for their efficiency and swift service, despite a couple of isolated complaints regarding slow service and delivery issues.
Recent Reviews Mention...
“fast”
“elderly couple took almost four hours for a smaller job”
“completed move in less than 2 hours”
7. Friendliness
Nationwide Average: 8.91/10
Move Happy consistently exhibits exceptional professionalism, respect, kindness, and a personal touch that leaves customers overwhelmingly satisfied with their interactions.
Recent Reviews Mention...
“professional, polite and efficient”
“kind”
“John was very personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Happy generally receives high praise and strong recommendations for their services, indicating a predominantly positive customer sentiment with only a few dissatisfied voices.
Recent Reviews Mention...
“would not hire them again.”
“would not hire them again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move Happy is generally perceived as very professional and efficient, with numerous clients commending their polite, hard-working, and courteous behavior, despite a few instances of reported unprofessionalism.
Recent Reviews Mention...
“unprofessional handling of the situation.”
“professional, polite and efficient”
“required payment before moving items”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Happy overwhelmingly displays a lack of responsiveness and effectiveness in resolving customer issues, despite rare instances of exceeding expectations.
Recent Reviews Mention...
“refused to rectify the contract breach.”
“nothing happened for two months after reporting issues”
“they still have not contacted me about my claim”
11. Precision & Care
Nationwide Average: 8.01/10
Move Happy displays a mixed performance with several instances of significant damage and great care, leading to highly polarized customer experiences.
Recent Reviews Mention...
“movers broke 40% of the furniture”
“four carts are broken, and my dolly is missing”
“shipment delivered undamaged”
Customer Insights
Cost: $ 2811.00 from 4 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Sales rep, packers, drivers | professional, polite and efficient |
| John, Prince | they showed happiness and went beyond in service |
| John | John was very personable, helpful, and careful |
| John | amazing moving experience |
| Kelly Costa | were responsive until the contract is signed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Move Happy
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Santa Clarita Moving Services
