Luigys Moving & Storage is a full-service moving company based in San Francisco, serving the Greater San Francisco Bay Area since 2001. They are a locally-owned and operated company that also caters to both residential and commercial customers in Antioch, CA. Their offered services include full packing, truck or container loading and unloading, and storage. Luigys Moving & Storage takes pride in providing personalized, professional, and efficient service, which is evident in their A+ rated moving experience. They ensure to give customer satisfaction and have received positive testimonials for their care and professionalism.
Luigys Moving & Storage Novato
Superb
based on 741+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Luigys Moving & Storage Novato
Additional Cities Served: Petaluma, San Rafael, Novato, Martinez, San Pablo, HerculesShow More >
Moving Services
- Local move
- Long-distance & interstate moves
- Storage
- Packing
- Special task (art and antique moving)
- Office move
- Piano moving
- Free quote
- Residential and commercial moving services
- Same-day service
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Luigys Moving & Storage Novato
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.56/10
Nationwide Average: 8.44/10
Luigys Moving & Storage Novato is highly praised for its professional, efficient, and reliable moving services, with customers expressing overwhelming satisfaction and recommending their services, despite a couple of negative experiences.
Recent Reviews Mention...
“amazing service provided”
“made my move simple and far less stress-inducing”
“highly recommend Luigy's movers”
2. Punctuality
9.66/10
Nationwide Average: 8.07/10
Luigys Moving & Storage Novato consistently arrives on time, executes moves efficiently, and often completes tasks ahead of schedule, showcasing their commitment to timely service.
Recent Reviews Mention...
“came in at/under time”
“Luigy's was prompt”
“They arrived on time”
3. Affordability
8.64/10
Nationwide Average: 7.69/10
Luigys Moving & Storage Novato is overwhelmingly regarded as offering transparent, fair, and competitive pricing, with only a few incidents of billing discrepancies reported.
Recent Reviews Mention...
“final bill was considerably lower than the quote”
“their pricing is transparent and affordable”
“provided a fair price”
4. Communication
9.25/10
Nationwide Average: 7.53/10
Luigys Moving & Storage Novato excels in responsiveness, attentiveness, and clear coordination, consistently praised for their thorough communication and customer service despite minor issues with billing and address communication.
Recent Reviews Mention...
“had several phone calls, great communication”
“they are responsive”
“impressed with the inventory list care”
5. Stick to Prices
7.64/10
Nationwide Average: 5.99/10
Luigys Moving & Storage Novato generally maintains a strong reputation for being honest and accommodating, frequently sticking to or coming in under their initial estimates, despite a few reports of final costs exceeding quotes.
Recent Reviews Mention...
“final bill was lower than the quote”
“stuck to quoted price”
“Quote wise they cannot be beat”
6. Speed
9.64/10
Nationwide Average: 8.58/10
Luigys Moving & Storage Novato consistently delivers a fast, efficient service, with nearly all customers highlighting their quick and hardworking nature in completing moves, often ahead of schedule or in impressive timeframes, despite one mention of a delay.
Recent Reviews Mention...
“incredibly fast in service”
“These guys move fast and efficient”
“Move was done quickly”
7. Friendliness
9.71/10
Nationwide Average: 8.91/10
Luigys Moving & Storage Novato receives overwhelmingly positive remarks for their courteous, professional, and amiable team, exemplifying an exceptional commitment to customer satisfaction through their pleasant demeanor, respectful interactions, and joyful work ethic.
Recent Reviews Mention...
“incredible people”
“they are friendly”
“They are friendly”
8. Will Hire Again
9.35/10
Nationwide Average: 8.18/10
Luigys Moving & Storage Novato overwhelmingly receives positive feedback, indicating that most customers highly recommend their service and express eagerness to use them for future moves, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“wouldn't hesitate to recommend them”
“can't recommend Luigy's enough”
“highly recommend Luigy's movers”
9. Professionalism
9.75/10
Nationwide Average: 8.31/10
Luigys Moving & Storage Novato consistently demonstrates exceptional professionalism, with reviewers highlighting the team's hardworking, attentive, and respectful demeanor throughout the moving process.
Recent Reviews Mention...
“very honest and professional company”
“they are professional”
“Garrison and his team worked efficiently and solved problems”
10. Conflict Handling
5.42/10
Nationwide Average: 4.07/10
Luigys Moving & Storage Novato shows mixed responses, ranging from promptly addressing issues like removing an unfit bed and repairing a damaged wall, to failing to honor agreements and resolve customer complaints.
Recent Reviews Mention...
“Took away a bed that didn't fit for us”
“Gerson made sure forgotten plants were delivered next day”
“fixed the hole in the stairway wall the next day”
11. Precision & Care
9.61/10
Nationwide Average: 8.01/10
Luigys Moving & Storage Novato overwhelmingly receives high praise for their meticulous and careful handling of furniture, antiques, and fragile items, ensuring that nothing was damaged or lost during transit.
Recent Reviews Mention...
“careful in packing and unpacking”
“They took great care with the walls and doorways”
“family heirlooms arrived safe and sound”
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Great Crew Members
| William,Luis | William was accommodating, Luis was extremely caring |
| Luis, Edwin | incredible movers and incredible people |
| Frank,Garrison | Frank accommodated a last-minute request, Garrison led an efficient team |
| Cesar | Cesar was incredible |
| Frank | Frank runs a very tight, personalized ship |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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