Collegeboxes, a division of U-Haul launched in 1999, is a moving company initially founded at Duke University. This company expertly caters to students' needs across the U.S, providing unique services such as in-room pickup and delivery for items to be shipped or stored. With a multitude of options, like storage and shipping options, 'ship to school' services, direct and international shipping, the company alleviates the common strains often associated with a relocation. It is such services that when compared to other movers in Oakland, CA, result in a smooth and hustle free moving experience. Beyond their service provisions, they also excel in aspects such as automated tracking through barcode technology and their online account management system. Their commitment to the environment is also evident in their operations, where they use reusable moving boxes and employ measures to reduce CO2 emissions. Their goal aligns with those of schools to ensure a simple student move-in and move-out process.
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum
Moving Services
- College Moving and Student Shipping
- Storage
- Study Abroad Moving
- Ship to School Service
- Direct Shipping
- International Shipping
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Valuation Protection
- Collegeboxes Signature Supply Kit Delivery
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Summarized Review of Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum receives highly polarized feedback, showing a clear division between customers who had outstanding and efficient experiences and those who report significant issues ranging from poor service to theft and damage.
Recent Reviews Mention...
“service outstanding, fast and efficient”
“great service”
“horrible service”
2. Punctuality
Nationwide Average: 8.07/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum generally struggles with timely services and communication, although there were a few instances of commendable punctuality and updates.
Recent Reviews Mention...
“was late at my jobsite despite arriving on-time”
“arrived at 8:55 and was locked out”
“we were told our ubox would be available at 7:15am”
3. Affordability
Nationwide Average: 7.69/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum receives mixed reviews, with some praising their reasonable prices and cheaper packing materials, while others criticize it for overcharging and not being the cheapest option available.
Recent Reviews Mention...
“pricing on packing materials is about 20% cheaper”
“Overcharged by over 1000.00 dollars.”
“They are running scams”
4. Communication
Nationwide Average: 7.53/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum generally struggles, facing numerous criticisms of unprofessional behavior, miscommunications, and poor customer interactions, despite a few instances of praised customer service.
Recent Reviews Mention...
“great customer service”
“Monica hasn't called back, only emailed.”
“website had incorrect storage access hours”
5. Stick to Prices
Nationwide Average: 5.99/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum has mixed reviews, but there are numerous concerns about not honoring reservations, adding undisclosed charges, and charging more than agreed, despite a few instances of satisfactory billing practices.
Recent Reviews Mention...
“price is always what we discussed”
“advertised hours different from actual hours”
“wouldn't give us the truck”
6. Speed
Nationwide Average: 8.58/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum generally receives mixed reviews, with some customers praising their efficiency while many others report significant delays and slow service.
Recent Reviews Mention...
“service outstanding, fast and efficient”
“heat slows you down”
“They were quick”
7. Friendliness
Nationwide Average: 8.91/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum receives mixed feedback, with numerous customers praising the staff for their courteous and professional demeanor, while a significant number report experiences of rudeness and indifference.
Recent Reviews Mention...
“Calvin F. and his staff are friendly”
“they are extremely friendly and courteous”
“young man was indifferent”
8. Will Hire Again
Nationwide Average: 8.18/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum painfully shows a predominant lean towards negative experiences, with the majority of customers expressing a strong disinclination to reuse or recommend their services.
Recent Reviews Mention...
“would definitely use service again”
“wouldn't want to deal with this situation again.”
“inconvenience caused and poor handling of situation”
9. Professionalism
Nationwide Average: 8.31/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum experiences polarized views with several customers appreciating their helpfulness and clarity, while a significant portion reports encounters with unprofessional and disrespectful behavior.
Recent Reviews Mention...
“staff explained all rules and regulations clearly”
“very professional”
“unprofessional behavior from the staff”
10. Conflict Handling
Nationwide Average: 4.07/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum consistently exhibits poor customer service efforts in addressing and resolving complaints and issues, despite a singular instance of refunding an overcharge.
Recent Reviews Mention...
“no effort to explain the unexpected email.”
“no attempt to remedy the misinformation provided”
“staff member mentioned complaints might change AC situation”
11. Precision & Care
Nationwide Average: 8.01/10
Collegeboxes at U-Haul Moving & Storage of Oakland Coliseum experienced mixed feedback, including a severe incident of missing items and flooding, balanced by positive reports of a couch being moved without damage and fragile antiques arriving in perfect condition.
Recent Reviews Mention...
“items were missing and a flood occurred”
“couch moved easily and without damage”
“fragile antiques arrived intact”
Great Crew Members
| Calvin F. | Calvin is outstanding and efficient |
| Luna | Luna helped us out |
| Angel, Kimberly, Sean | answered questions, called to confirm, walked us through process |
| Kim,Colleague,Jesus | Kim and colleague were professional, Jesus was quick and courteous |
| Jesus | Jesus and his friend were very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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