Move Central, a trusted professional moving company, has ten years of experience serving California and beyond. With locations in San Diego, Orange County, Los Angeles, and the Bay Area, they provide Oakland, CA moving services, as well as packing and storage solutions. They have completed over 40,000 individual moves and boast a 97% customer satisfaction rating, supported by over 1,500 positive reviews. They set themselves apart by offering comprehensive services to make relocation as effortless as possible and are notably different from your typical two men and one truck operation. Their mover's team is carefully selected, thoroughly vetted and trained to uphold the company's standards and values. Services also include providing moving equipment, insurance plans, packing materials, and trucks.
Move Central
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Move Central
Additional Cities Served: San Leandro, Alameda, Pittsburg, Walnut Creek, Moraga, Emeryville
Moving Services
- Local moving
- Longdistance moving
- Office moves
- Packing services
- Storage services
- Fullservice moving
- Sameday movers
- Packing materials and supplies
- Insurance plans
- Moving equipment and trucks
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Move Central
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Central generally receives high praise for their skilled, efficient, and professional service, though a minority of reviews report significant dissatisfaction regarding professionalism, billing, and overall service quality.
Recent Reviews Mention...
“surpassed all my expectations”
“Exceptional service”
“they are quite skilled at what they do”
2. Punctuality
Nationwide Average: 8.07/10
Move Central generally receives high praise for arriving on time and accommodating schedules, although there are notable exceptions where customers experienced significant delays and poor communication.
Recent Reviews Mention...
“worked with me to find a time that suited my needs”
“arrived on time”
“they quickly came out”
3. Affordability
Nationwide Average: 7.69/10
Move Central receives mixed reviews, with many customers finding their services reasonably priced and fitting within budget constraints, while a significant number of others express dissatisfaction over unexpected costs and perceptions of being overcharged.
Recent Reviews Mention...
“fit within my budget constraints”
“paid twice as much as quoted”
“not upfront and transparent about all costs”
4. Communication
Nationwide Average: 7.53/10
Move Central demonstrates a polarized performance with many customers praising their responsive and professional interaction, yet a significant portion reports issues with responsiveness and customer service handling.
Recent Reviews Mention...
“Once I phoned them”
“Hector hung up on me”
“helpful with any inquiries”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Central significantly struggles, with numerous customers reporting charges far exceeding initial estimates, unexpected fees, and misleading practices.
Recent Reviews Mention...
“charged for services not used”
“charges for bubble wrap and wraps unreasonable”
“promised one hour but billed for seven”
6. Speed
Nationwide Average: 8.58/10
Move Central generally receives positive feedback for their efficient and fast services, though there are notable instances of significant delays and dissatisfaction.
Recent Reviews Mention...
“stretch it to exceed 12 hours for more charges”
“promised 2 hours of moving but took 7 hours”
“managed to do the task in a single day”
7. Friendliness
Nationwide Average: 8.91/10
Move Central generally receives praise for their amiable and courteous team, though there are isolated reports of less favorable interactions.
Recent Reviews Mention...
“The movers are always amiable”
“Were courteous”
“skilled, kind, which implies friendly service”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Central generally receives overwhelmingly positive feedback, indicating a strong likelihood that most customers would choose to employ their services again, despite a few instances of significant dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move Central has received high praise from the majority of clients for their professional conduct and skilled movers, though there are notable instances of unprofessional behavior contrastingly reported by a minority.
Recent Reviews Mention...
“make sure that everything is in order”
“they conducted themselves professionally”
“unprofessional company”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Central demonstrates a concerning inconsistency, with notable efforts from a few instances overshadowed by widespread customer dissatisfaction and unaddressed issues.
Recent Reviews Mention...
“did not handle issues professionally”
“went above and above to make sure I was happy”
“took care of any damage”
11. Precision & Care
Nationwide Average: 8.01/10
Move Central has received predominantly high praise for their meticulous and considerate approach, though not without a significant number of dissatisfied customers reporting damages and mishandling.
Recent Reviews Mention...
“belongings arrived intact”
“items were not cared for properly”
“stuff came out in great shape”
Customer Insights
Cost: $ 1457.00 from 7 reviews
Local Move Duration: 4 hours from 9 reviews
Great Crew Members
| Robert | incredibly helpful with loading and unloading |
| William, Brian | William and Brian are awesome |
| Ronario | helped with loading and was friendly |
| Kalib, Matt | these crew members caused a stressful moving experience |
| John, Diego, Allen | John, Diego, and Allen are amazing masters of their craft |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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