Golden Gate Relocation is a moving company that specializes in long-distance moves and serves both local and out-of-state customers. The company was created to assist families relocating from California, offering services like state-to-state moving as well as long-distance moving. To help you find similar services, you can explore a comprehensive list of movers in Ontario, CA. The team behind Golden Gate Relocation boasts several years of combined moving experience, aiming to ease the stressful process of relocation. Golden Gate Relocation offers quality packing tools and provides climate-controlled and secure storage solutions. They also offer white glove moving services, where belongings are wrapped and packaged cautiously. This company distinguishes itself in the moving industry by prioritizing ethical approaches, open communication, and social responsibility.
Golden Gate Relocation
About Golden Gate Relocation
Additional Cities Served: Fontana, Ontario, Rancho Cucamonga, Jurupa Valley, Chino, Chino HillsShow More >
Moving Services
- LongDistance Moving
- State to State Moving
- White Glove Moving
- Storage Solutions
- Out of State Moving
- Local Moving
- Luxury Moving Services
- Stressfree Moving
- Budget Moving
- Packing Services
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Golden Gate Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Golden Gate Relocation generally receives high praise for their service, efficiency, and professionalism, though there are notable instances of severe dissatisfaction concerning issues like dishonesty, damage, and poor customer service.
Recent Reviews Mention...
“typically difficult ordeal seemed smooth”
“service has been excellent”
“adore their devotion to excellence and diligence”
2. Punctuality
Nationwide Average: 8.07/10
Golden Gate Relocation generally demonstrates a strong commitment to being on time, although there are a few instances of early arrivals or significantly delayed services.
Recent Reviews Mention...
“consistently on time”
“quick arrival implies punctuality”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Golden Gate Relocation has mixed reviews, with numerous customers finding their services reasonably priced and worth the cost, while a significant portion experienced unexpected charges and felt overcharged.
Recent Reviews Mention...
“well worth the cost”
“allowed me to save a significant amount of money”
“their prices were also reasonable”
4. Communication
Nationwide Average: 7.53/10
Golden Gate Relocation generally receives high praise for their open and responsive communication skills, although there are noticeable complaints regarding dishonesty and a lack of communication or professionalism from some staff members.
Recent Reviews Mention...
“open communication about costs”
“exceptional communication skills”
“Michael was with me every step of the way.”
5. Stick to Prices
Nationwide Average: 5.99/10
Golden Gate Relocation frequently fails, with numerous reports of significant upcharges from initial quotes and additional undisclosed fees.
Recent Reviews Mention...
“held hostage to pay a larger fee”
“company has a poor business practice”
“upcharge from quoted prices”
6. Speed
Nationwide Average: 8.58/10
Golden Gate Relocation generally impresses with their rapid and efficient service, though there are a few instances of dissatisfaction regarding the completeness and team size for the job.
Recent Reviews Mention...
“amazed at how quickly they worked”
“the entire procedure was completed quickly”
“finished the task swiftly”
7. Friendliness
Nationwide Average: 8.91/10
Golden Gate Relocation exhibits overwhelmingly positive interactions with clients, highlighted by numerous accounts of respectful, courteous, and pleasant experiences, though there are a few instances of dissatisfaction regarding rudeness and unprofessional behavior.
Recent Reviews Mention...
“His calming influence was exactly what I needed.”
“Unwavering happiness indicates friendliness”
“they didn't grumble about the poor compensation”
8. Will Hire Again
Nationwide Average: 8.18/10
Golden Gate Relocation generally receives high praise for its services, with many customers expressing a strong inclination to rehire and recommend the company, despite a notable minority of dissatisfied voices criticizing their experiences.
Recent Reviews Mention...
“Extremely suggested”
“would hire again due to their excellence and diligence”
“praised by all”
9. Professionalism
Nationwide Average: 8.31/10
Golden Gate Relocation demonstrates a split perception, with many customers praising the team's professionalism, knowledge, and demeanor, while a significant number criticize unprofessional behavior, lack of proper equipment, and mishandling of items.
Recent Reviews Mention...
“well done guys”
“Excellent in terms of knowledge and assistance”
“Michael and the team surpassed my expectations.”
10. Conflict Handling
Nationwide Average: 4.07/10
Golden Gate Relocation shows stark inconsistency, with some customers praising their efforts to resolve issues while many others criticize their insufficient actions and lack of accountability for damages and losses.
Recent Reviews Mention...
“go above and beyond for belongings”
“swiftly and effectively addressed all of my issues”
“offered a tiny amount for significant damages”
11. Precision & Care
Nationwide Average: 8.01/10
Golden Gate Relocation generally receives high praise for their cautious and respectful approach towards customer valuables, though there are significant concerns from some customers about damage and loss.
Recent Reviews Mention...
“cautious packaging of my dining set and other furniture”
“kept our furniture immaculate”
“made sure that my wall wouldn't get damaged”
Customer Insights
Cost: $ 8692.00 from 3 reviews
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Shawn | Shawn assisted me and was careful with the move |
Michael | Michael provided a calming influence and surpassed expectations. |
John | John deserved praise because he managed relocation with little notice |
Niklaus | quick arrival, careful packing, effective unloading |
Niklaus | courteous and responsive over the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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