Two Men and a Truck is a full-service, national moving company with over 35 years of experience. Based in Lansing, MI, the company operates over 350 locations worldwide. This includes being one of the many movers in Ontario, CA. They offer a vast array of services, including home and business relocation, packing and unpacking, and junk removal. The company prides itself on providing professionally trained movers and cutting-edge resources to ensure a smooth and efficient moving process. Its services encompass local and long-distance moves, storage solutions, and a variety of packing services offered with exceptional customer service. The company distinguishes itself from competitors with a 96% customer referral rate, indicating a high level of customer satisfaction.
Two Men and a Truck
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Two Men and a Truck
Additional Cities Served: Ontario, Rancho Cucamonga, Chino, Upland, Eastvale, MontclairShow More >
Moving Services
- Local Moving
- Junk Removal
- Storage Solutions
- LongDistance Moving
- Packing Services
- Business Relocation
- Furniture Disposal
- Home Renovations Support
- Foreclosure or Eviction Cleanouts
- Commercial Junk Removal
California Moving License
Revoked
Last Checked: 12/10/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally provides exceptional service and satisfaction according to the majority of the reviews, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Raymond and Elijah did amazing job”
“terrible experience with their service”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck consistently demonstrates timely arrivals and adherence to schedules, with the vast majority of customers reporting on-time service, though there was a singular instance of a significant delay.
Recent Reviews Mention...
“showed up on time and called ahead”
“came in time at 9:30”
“arrived on time”
3. Communication
Nationwide Average: 7.53/10
Two Men and a Truck demonstrates a clear divide with numerous accounts of excellent service and responsiveness contrasting starkly against significant criticisms of poor customer service and ineffective communication.
Recent Reviews Mention...
“customer service was extremely poor”
“Elijah refused to communicate effectively”
“Julian did a great job explaining everything on the phone”
4. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck frequently fails to meet customer expectations, often charging more than initially agreed upon, though there are rare instances where the pricing matches the quote.
Recent Reviews Mention...
“refused to adjust contract appropriately”
“Price was as expected”
“they tried to charge me $330 for nothing.”
5. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for fast and efficient service although there has been a notable exception regarding a job taking longer than expected.
Recent Reviews Mention...
“move fast”
“moved fast”
“finished ahead of schedule”
6. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck overwhelmingly receives positive feedback for their polite, respectful, and professional demeanor, despite a few isolated instances of confrontational or unprofessional behavior.
Recent Reviews Mention...
“downright pleasant”
“extremely helpful”
“they were polite and respectful”
7. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally receives high praise and recommendations for repeat service, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommend”
“would hire again”
“would absolutely NOT recommend using them”
8. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives positive feedback for their professionalism, courtesy, and friendly attitude, despite a few instances of unprofessionalism mentioned.
Recent Reviews Mention...
“did above and beyond service level”
“third mover was unprofessional”
“Elijah and crew behaved unprofessionally”
9. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck shows a generally poor performance, with most customers experiencing refusal to provide information or rectify situations, lack of follow-up on service complaints, and promises of resolution that are not fulfilled.
Recent Reviews Mention...
“they did credit us a couple of hours eventually”
“refused to provide information or rectify the situation”
“company did not follow up on a service complaint”
10. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives high praise for meticulously wrapping and carefully moving furniture, though a few cases of damage and carelessness were noted.
Recent Reviews Mention...
“carefully wrapped my furniture and glass”
“they respect your items”
“wrapped and moved furniture carefully”
Great Crew Members
| Raymond, Elijah | extremely helpful and went above and beyond |
| Julian, Juan, Elijah, Francisco | provided great service and explained everything well |
| Willy, Dujuan | carefully wrapped furniture and were very professional |
| Zeke, Raymond | Zeke and Raymond worked effectively despite issues |
| James, Chris, Francisco | patient, kind, and possess great customer service skills |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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