On November 10, 1998, Pete Warhurst introduced PODS to the world. PODS is a convenient and contactless service. This California moving company will deliver your POD to your door. You won’t even have to meet the driver. You can load up your belongings on your schedule. You can then choose storage on-site or a local PODS storage center. Alternatively, you can ask about Oxnard, CA moving services. PODS can take your container and drive it to your new home. PODS Moving & Storage now operates in 48 states, as well as Canada and Australia. It offers three different sizes of portable storage containers to suit your relocation needs and has delivered over three million containers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Ventura, Santa Barbara, Camarillo, Goleta, Santa Paula, Port HuenemeShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to generally offer a professional, convenient, and highly appreciated service with numerous positive experiences, albeit with a few seriously dissatisfied customers expressing significant issues and dissatisfaction.
Recent Reviews Mention...
“This was an affordable and convenient way to move”
“PODS provided needed storage and was consistently professional”
“Excellent product and service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed feedback, with a number of customers experiencing delays and scheduling issues, while many others praise the company for their on-time deliveries and pickups.
Recent Reviews Mention...
“they lost my POD and were late”
“delivery was delayed by quite a few days”
“pushed delivery date twice”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback with some customers appreciating the cost savings and competitive pricing, while others criticize the presence of unexpected charges, perceived overcharges, and believe the service to be expensive.
Recent Reviews Mention...
“This was an affordable and convenient way to move”
“and price”
“they've gotten sufficiently expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage seems to provide an inconsistently polarized experience, with customers reporting exceptional service and responsiveness on one hand, while others express significant dissatisfaction with poor customer support, lack of follow-up, and failed communication efforts.
Recent Reviews Mention...
“they don't communicate”
“they treated me rudely”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has predominantly negative customer experiences with frequent complaints about unexpected charges, incorrect billing, and promises not upheld, although a few customers note satisfactory experiences with no hidden fees.
Recent Reviews Mention...
“additional cost was not told at booking.”
“generated incorrect charges”
“promised a credit back but haven't received it yet”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, but the majority of customers seem to have experienced significant delays and slow delivery times.
Recent Reviews Mention...
“have to pay for hotel rooms due to delays”
“POD was a week late”
“got it done in 5 minutes”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives praise for their professional, courteous, and pleasant staff, though there are some reports of rudeness.
Recent Reviews Mention...
“rudeness with a smile”
“the man I spoke with was rude”
“Professional and courteous drivers.”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a mixed response with numerous customers expressing a strong intention to reuse their services and recommend them, while a significant proportion would not, citing issues such as poor customer service and high costs.
Recent Reviews Mention...
“I would suggest to follow their recommendation”
“Would definitely use them again”
“would recommend avoiding them”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage receives mixed feedback, with reviews highlighting experiences ranging from highly professional interactions and commendable service to reports of rudeness, poorly trained staff, and unprofessional behavior.
Recent Reviews Mention...
“consistently professional company to work with”
“was treated rudely on the phone”
“staff not well trained”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a varied pattern with numerous complaints regarding unresolved issues, delays in rectifying mistakes, and lack of reimbursement, contrasted by instances where representatives and managers notably went above and beyond to resolve customers' problems efficiently and satisfactorily.
Recent Reviews Mention...
“did not resolve issues”
“took months to resolve a simple billing issue”
“starting to issue refunds, but still owe money”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally maintains a high standard with numerous instances of items remaining undamaged, although there are a few reports of damage and rough handling.
Recent Reviews Mention...
“no broken items in the container”
“every remained dry and safe inside the pod with no damage”
“Everything was intact and undamaged.”
Customer Insights
Cost: $ 2698.00 from 5 reviews
Interstate Move Duration: 4 days from 6 reviews
Great Crew Members
Al | kindnesses which included jumping my car's battery |
Melvin | Melvin was able to deliver and pick up with no problems |
Joe | Joe handled the situation well and opened the POD effectively |
Rose | Rose helped with pricing and setup |
Patriot movers | fantastic and got so much more packed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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