Wetzel & Sons Moving & Storage has been providing exceptional service in the moving industry since 1976. As a family-owned and operated business, they are dedicated to meeting and exceeding their customers' moving and storage needs. As one of the established movers in Pasadena, CA, they offer professional on-site estimates, residential and corporate relocation services, and designer services specifically tailored for the Interior Design Trade. Wetzel & Sons pride themselves on using only their own professionally trained movers and never hiring day laborers or temporary help. They are properly licensed, fully insured, and strive to maintain the high standards and integrity that has distinguished them from other moving companies.
Wetzel & Sons Moving & Storage, Inc.
Good
based on 402+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Wetzel & Sons Moving & Storage, Inc.
Additional Cities Served: Burbank, South Pasadena, San Fernando, Calabasas
Moving Services
- Home Moving Services
- Specialty Moving Services
- Corporate Relocation
- Designer Services
- Pickup and Delivery
- White Glove Service
- Installation Services
- Consolidation Services
- Residential Move Services
- Storage Services
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Wetzel & Sons Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.74/10
Nationwide Average: 8.44/10
Wetzel & Sons Moving & Storage, Inc. is highly praised by the vast majority of customers for their exceptional service and dependability, though there are a few reports of dissatisfaction.
Recent Reviews Mention...
“highly recommend the service”
“restored faith in company after previous issues”
“top-notch experience suggests high quality”
2. Punctuality
9.09/10
Nationwide Average: 8.07/10
Wetzel & Sons Moving & Storage, Inc. consistently demonstrates exceptional reliability, frequently arriving on time or even early, and efficiently planning moves to avoid unnecessary delays.
Recent Reviews Mention...
“always dependable implies punctual”
“showed up on time”
“they showed up early”
3. Affordability
6.55/10
Nationwide Average: 7.69/10
Wetzel & Sons Moving & Storage, Inc. receives mixed reviews but generally leans towards being valued for fair pricing and offering services that are considered well-priced and competitive, despite a few instances of dissatisfaction regarding high costs.
Recent Reviews Mention...
“low bid then greatly exceeded it”
“extremely expensive due to overcharged storage costs”
“final bill came in well below the original estimate”
4. Communication
8.48/10
Nationwide Average: 7.53/10
Wetzel & Sons Moving & Storage, Inc. is highly praised for their responsiveness, efficient follow-ups, and courteous interactions, despite a few instances of delayed responses.
Recent Reviews Mention...
“management listened and took complaints seriously”
“took them almost a month to respond”
“Took almost a month to respond.”
5. Stick to Prices
5.24/10
Nationwide Average: 5.99/10
Wetzel & Sons Moving & Storage, Inc. has a polarized reputation with numerous instances of both faithfully adhering to and significantly deviating from initial price estimates.
Recent Reviews Mention...
“assured that procedural changes prevent after-the-fact upcharges”
“flat out lied about the moving process”
“ignored compensation because no box to weigh”
6. Speed
9.42/10
Nationwide Average: 8.58/10
Wetzel & Sons Moving & Storage, Inc. consistently impresses customers with their fast, efficient, and well-planned moving process, ensuring moves are completed quickly without sacrificing quality or care.
Recent Reviews Mention...
“moved an entire two bedroom apartment in one day”
“Fast, efficient”
“really hustled and moved me into my new place fast”
7. Friendliness
9.57/10
Nationwide Average: 8.91/10
Wetzel & Sons Moving & Storage, Inc. consistently receives praise for their amazing service, courtesy, professionalism, and the pleasant demeanor of their staff, establishing them as a highly recommended and kind-hearted company.
Recent Reviews Mention...
“amazing service implies friendliness”
“Very friendly”
“helpful, courteous, and friendly”
8. Will Hire Again
8.09/10
Nationwide Average: 8.18/10
Wetzel & Sons Moving & Storage, Inc. overwhelmingly garners positive reviews for future engagements, although a few customers express significant dissatisfaction leading to a refusal to rehire.
Recent Reviews Mention...
“would hire again”
“would definitely use them for future moves”
“would hire again based on positive experience”
9. Professionalism
8.55/10
Nationwide Average: 8.31/10
Wetzel & Sons Moving & Storage, Inc. largely receives high praise for their professional conduct, care, and courteous service, despite a few initial criticisms regarding mishandling and negligence.
Recent Reviews Mention...
“claims to have 40+ years of experience but mishandled furniture”
“Lack of care and professionalism shown in handling items.”
“Completely incompetent and negligent.”
10. Conflict Handling
4.96/10
Nationwide Average: 4.07/10
Wetzel & Sons Moving & Storage, Inc. demonstrates a polarized commitment with several strong instances of actively addressing and remedying complaints, yet also notable incidents where they were significantly unresponsive or ineffectual.
Recent Reviews Mention...
“management made things right after complaints”
“offered the bare minimum in compensation”
“Unwilling to right the wrong, despite clear video evidence.”
11. Precision & Care
7.63/10
Nationwide Average: 8.01/10
Wetzel & Sons Moving & Storage, Inc. generally receives high praise for their careful and professional handling of belongings, despite a few instances of damage and loss.
Recent Reviews Mention...
“resulting in irreparable damage to the corner”
“The furniture was damaged during the move.”
“they broke a glass shelf”
Great Crew Members
| Russell | Russell is recommended instead. |
| Russell | Russell should be tried instead. |
| Edwin, Clever | they were extraordinarily careful, helpful, courteous |
| Fernando, Adam, Juan, Edgar | took great care of my belongings and were professional |
| Melissa | great assistance with moving emergency |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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