StorAmerica Palm Desert is a moving and storage company that has been in business since 1999. Based in Irvine, California, the company operates over 75 storage facilities across California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. As a subsidiary of Guardian Storage Centers, StorAmerica Management is locally owned and specializes in the management of self-storage properties and mixed-use retail locations. The company offers various services, including vehicle, boat, and RV storage, and month-to-month leases. Providing a strong customer service relationship, the company has an 'A+' Better Business Bureau accreditation and offers amenities like free moving trucks and a comprehensive Storage Guide. If you're looking for more moving options in the area, you can also check for other Palm Desert, CA moving services that are available.
StorAmerica Palm Desert
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About StorAmerica Palm Desert
Additional Cities Served: La Quinta, Desert Hot Springs
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of StorAmerica Palm Desert
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica Palm Desert generally provides great customer service and a satisfactory experience, despite some isolated issues with security, expense, and service concerns.
Recent Reviews Mention...
“my unit was accessed by someone else”
“Great experience”
“Great customer service”
2. Affordability
Nationwide Average: 7.69/10
StorAmerica Palm Desert receives mixed feedback, with a number of customers praising their reasonable rates and great deals while some find the facility to be expensive, noting significant increases from original quotes.
Recent Reviews Mention...
“Great rental prices”
“This place is extremely expensive”
“Expensive$$$”
3. Communication
Nationwide Average: 7.53/10
StorAmerica Palm Desert generally receives high praise for its helpfulness and clarity, though a few reports of poor communication and customer service experiences stand out as exceptions.
Recent Reviews Mention...
“very helpful worker at the Storage”
“Patient and friendly”
“excellent customer service”
4. Friendliness
Nationwide Average: 8.91/10
StorAmerica Palm Desert overwhelmingly receives praise for its friendly, courteous, and kind staff, despite a singular contrasting report of unprofessional behavior.
Recent Reviews Mention...
“the worker was friendly”
“they seem friendly and safe”
“Patient and friendly”
5. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica Palm Desert receives a predominantly positive response, with many customers expressing a high likelihood of repeat patronage due to satisfactory experiences, though a few have indicated discontent and an unwillingness to rehire.
Recent Reviews Mention...
“would not use their services again”
“Would hire again”
“Great customer service”
6. Professionalism
Nationwide Average: 8.31/10
StorAmerica Palm Desert is largely considered to be exceptional with commendations for efficiency, competence, and customer-orientation, though there are isolated concerns about safety, security, and customer service rudeness.
Recent Reviews Mention...
“Enereo is efficient, competent, and customer-oriented”
“concerns about safety and security”
“Enereo is professional”
7. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica Palm Desert has received mixed feedback, with some customers experiencing dissatisfaction with issue resolution and lack of consistency, while others praise the staff's exceptional efforts to reduce stress and accommodate needs.
Recent Reviews Mention...
“did not resolve the security breach satisfactorily”
“went out of his way to reduce my stress”
“lack of consistency in decisions and answers”
Great Crew Members
| Enereo | Enereo is efficient, competent, and customer-oriented |
| Enereo | provided excellent customer service |
| Enereo | Enereo is friendly and professional |
| Tracy, Brian | the manager was fantastic |
| Enereo | Enereo was wonderful and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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