StorAmerica has been providing self-storage solutions since 1999. Based in Irvine, California, this subsidiary of Guardian Storage Centers operates over 75 properties in California, Arizona, and Nevada, totaling over 4.9 million square feet of space. In the ever-growing field of Cathedral City, CA moving services, the company offers various services, including month-to-month leases, vehicle, RV & boat storage, and online rentals 24/7. They are committed to providing their customers with a secure, convenient, and positive storing experience. StorAmerica has earned an 'A+' Better Business Bureau accreditation and continues to improve its offerings with amenities such as free moving trucks and attentive customer service.
StorAmerica Palm Springs

About StorAmerica Palm Springs
Additional Cities Served: Palm Springs
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Summarized Review of StorAmerica Palm Springs
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica Palm Springs generally receives high praise for excellent service, professionalism, and friendliness, though there are a few sharp criticisms regarding service quality and pricing practices.
Recent Reviews Mention...
“excellent service”
“Adam is very friendly, respectful, and timely”
“This place is absolutely horrible.”
2. Affordability
Nationwide Average: 7.69/10
StorAmerica Palm Springs is generally viewed as offering competitive and reasonable storage solutions, though some customers have expressed concerns over rent increases without notice.
Recent Reviews Mention...
“Reasonable price and easily accessible.”
“reasonable prices”
“competitive price”
3. Communication
Nationwide Average: 7.53/10
StorAmerica Palm Springs generally receives high praise for its customer service and the clarity provided by its staff, especially Henry, despite a few mentions of issues regarding follow-up and answering important calls.
Recent Reviews Mention...
“Adam provided great customer service”
“staff was very helpful”
“Henry was awesome in explaining options”
4. Stick to Prices
Nationwide Average: 5.99/10
StorAmerica Palm Springs has a poor track record, often charging additional fees without notice, raising rates unexpectedly, and not adhering to initial agreements.
Recent Reviews Mention...
“They charge fees on top of fees.”
“keep raising rates without any notice”
“they didn't stick to the initial agreement about lighting”
5. Friendliness
Nationwide Average: 8.91/10
StorAmerica Palm Springs overwhelmingly receives praise for its helpful, professional, and welcoming staff, despite a few reports of rudeness.
Recent Reviews Mention...
“staff was very helpful”
“Adam is very friendly”
“really made the difference was the customer service”
6. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica Palm Springs appears to have a strong base of highly satisfied customers who would readily hire them again, despite a notable minority expressing strong dissatisfaction due to various issues.
Recent Reviews Mention...
“would not hire again due to harassment”
“would hire again”
“would hire Adam again”
7. Professionalism
Nationwide Average: 8.31/10
StorAmerica Palm Springs generally receives high praise, though there are a couple of instances of dissatisfaction, particularly with manager Henry, indicating a predominantly professional experience marred by isolated grievances.
Recent Reviews Mention...
“unprofessional behavior from manager”
“staff conducted themselves professionally”
“explained the contract and was helpful”
8. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica Palm Springs has generally shown a lack of effort and responsiveness, with numerous cases of unfulfilled commitments and poor customer service, despite a rare instance where an issue was quickly resolved.
Recent Reviews Mention...
“experienced harassment and threats.”
“Henry easily rectified the unit size issue”
“no follow-up on account review request”
Great Crew Members
Adam S | very reliable and competent manager |
Adam | Adam is friendly, respectful, and attends to customer needs |
Adam | Adam made me comfortable and explained everything thoroughly |
Henry | enjoyed the experience thanks to Henry |
Henry | Henry is super nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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