PODS Moving & Storage, based in Los Angeles, has been in business for nearly 25 years, providing personalized moving and storage solutions. If you are searching for movers in Temple City, CA, they offer a range of services, including local and long-distance moving, on-site storage, storage at their facilities, packing and loading assistance, moving supplies, and car shipping. PODS' flexible and convenient solutions are designed with customer needs in mind, offering adjustable scheduling, a choice of multiple container sizes, and contactless service. In addition to its international services in Canada, Australia, and the United Kingdom, the company has completed over 6 million moves and has 245+ Storage Center locations servicing 46 states and 6 provinces.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: California City
Moving Services
- Moving
- Storage
- Moving & Storage
- Packing and loading help
- Car shipping
- Moving supplies
- Moving helpers
- Move in services
- Order packing supplies online
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generates mixed feedback, with a higher frequency of positive comments praising ease, efficiency, and customer satisfaction, but also a notable count of negative reviews detailing very disappointing experiences and service failures.
Recent Reviews Mention...
“Paul got the job done with minimal effort on my side”
“Quick and easy move”
“worst customer experience I have ever had”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with many customers appreciating timely service while a significant number experienced delays and issues with scheduled deliveries.
Recent Reviews Mention...
“The unit arrived on time and was picked up on time”
“on time”
“Delivery was ontime”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage offers competitive and reasonable pricing, often seen as cost-effective and less expensive than full moving services, despite a few instances of unexpected costs and dissatisfaction.
Recent Reviews Mention...
“had to pay $700 extra due to company's error”
“Pricing was great”
“less expensive than full moving service”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage exhibits a polarizing performance with customers reporting both exceptional support and frustrating experiences characterized by poor service and lack of responsiveness.
Recent Reviews Mention...
“staff is amazing with assisting customers”
“argued with us for an hour, poor communication”
“customer service reps had zero plans to resolve issues”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly receives criticism for failing to honor their initial price agreements, with multiple reports of incorrect billing and charges not aligning with quotes, despite a couple of instances of satisfaction regarding schedule adherence and expectations met.
Recent Reviews Mention...
“was not updated correctly despite prior communication”
“PODS were not delivered together as promised.”
“Took more out than agreed upon.”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage experiences mixed feedback, with some customers praising the quickness of service, while others face significant delays and issues with scheduling.
Recent Reviews Mention...
“move was quick”
“took almost 3 months for a 10-day guarantee”
“amazingly fast”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently receives high praise for their amazing, professional, and courteous staff, including drivers with a "can-do" attitude, although there is a singular mention of rudeness.
Recent Reviews Mention...
“staff is amazing, friendly office staff”
“Very courteous drivers”
“Very professional & courteous staff”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback, with many customers expressing high satisfaction and willingness to reuse their services, while a significant number of others vow never to hire them again due to various negative experiences.
Recent Reviews Mention...
“would hire again because it was quick and easy”
“would definitely not hire again after this experience”
“would do it again in a heartbeat”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has mixed reviews, with several customers praising their professionalism and courteous service, while others criticize the company for unprofessional behavior and failing to meet promises.
Recent Reviews Mention...
“amazing staff, plus equipment kept in ideal condition”
“Drivers were professional and polite”
“professional drivers”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly disappoints customers by failing to adequately address or compensate for service issues, delivery errors, and damage claims.
Recent Reviews Mention...
“did not accommodate the updated delivery arrangements”
“They arranged an appointment for passport retrieval”
“Did not offer any kind of refund.”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally ensures that belongings are transported safely and securely, despite minor incidents of damage or service mishaps.
Recent Reviews Mention...
“none of our stuff was damaged”
“Everything came back in good shape”
“Items were intact after moving cross country”
Customer Insights
Cost: $ 729.00 from 3 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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