Paramount/Jackson Self Storage is a part of StorAmerica Management, a subsidiary of Guardian Storage Centers. Established in 1999, the company offers self-storage services across more than 75 locations throughout California, Arizona, and Nevada. Based in Irvine, California, the company is known for providing a positive storing experience with a strong customer service relationship. Their services include online rentals, month-to-month leases, and storage for vehicles, boats, and RVs. StorAmerica Management takes pride in its 'A+' Better Business Bureau accreditation and additional offerings such as free moving trucks, extensive storage guides, and 24/7 security at their facilities. If you are looking for a full-service move, consider exploring the best Bellflower, CA moving company for comprehensive moving solutions.
Paramount/Jackson Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
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Summarized Review of Paramount/Jackson Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Paramount/Jackson Self Storage generally receives high praise for its service, professionalism, and efficiency, though it also has a few detractors criticizing its service and customer experience.
Recent Reviews Mention...
“great service”
“process was smooth and fast”
“Bad.”
2. Punctuality
Nationwide Average: 8.07/10
Paramount/Jackson Self Storage generally provides timely and prompt service, though there has been an instance of tardiness.
Recent Reviews Mention...
“The girl was on time”
“Prompt service.”
“they were late returning from lunch break”
3. Affordability
Nationwide Average: 7.69/10
Paramount/Jackson Self Storage receives mixed feedback, with many customers praising its fair, cheap, and reasonable prices, especially due to special offers, while others criticize it for high, increasing rates and hidden fees.
Recent Reviews Mention...
“fair prices”
“prices too high and increasing monthly”
“Great prices”
4. Communication
Nationwide Average: 7.53/10
Paramount/Jackson Self Storage is highly praised for its friendly and helpful customer service, despite a few isolated issues with responsiveness and miscommunication.
Recent Reviews Mention...
“they are friendly”
“Melanie was great at explaining everything”
“didn't return calls and didn't correct issue as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
Paramount/Jackson Self Storage generally struggles with consistent billing, frequently adding unexpected charges, despite one account of transparency.
Recent Reviews Mention...
“continuously charged extra insurance premium despite promise”
“hidden fees were added”
“implying hidden fees and additional charges”
6. Friendliness
Nationwide Average: 8.91/10
Paramount/Jackson Self Storage overwhelmingly receives praise for having a courteous and delightful staff, with only a few isolated reports of unfriendly behavior.
Recent Reviews Mention...
“they are friendly”
“Melanie helped us out, she was sweet”
“Melany was very friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Paramount/Jackson Self Storage enjoys largely positive feedback, with many customers expressing satisfaction and a high likelihood of repeated engagement, despite a few dissenting opinions regarding their experience.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Paramount/Jackson Self Storage is highly regarded for its professionalism, with numerous reviews praising the staff's dedication, particularly Dana's, though there are a few criticisms regarding perceived lack of care and courtesy after initial interactions.
Recent Reviews Mention...
“Dana does her job well and goes above and beyond”
“staff is professional”
“genuinely care about their customers”
9. Conflict Handling
Nationwide Average: 4.07/10
Paramount/Jackson Self Storage generally struggles to effectively address and resolve customer issues, despite an instance of positively solving a significant problem.
Recent Reviews Mention...
“didn't remove extra charge or provide credit as promised”
“did not provide a satisfactory explanation or apology”
“solved my biggest problem of the day”
10. Precision & Care
Nationwide Average: 8.01/10
Paramount/Jackson Self Storage receives mixed reviews, with some customers noting pest-related issues, while others praise the company's outstanding protection and safety measures for belongings.
Recent Reviews Mention...
“encountered a few roaches”
“found mice feces and items chewed up by rodents”
“quality of protection of your belongings is outstanding”
Great Crew Members
| Melanie | Melanie provided amazing customer service |
| Melany | provided excellent customer service |
| Precious | Precious was very helpful and friendly |
| Dina, Precious, Joshua | thank you for your performance |
| Precious | Very helpful and friendly, provided great service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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