Magic Moving & Storage Inc. is a professional moving company that has been in business since 1990, completing over 100,000 relocations. The company is based in the San Francisco Bay Area with multiple locations, including Walnut Creek, Palo Alto, San Ramon, Danville, and Pleasanton. They provide local, national, and worldwide moving services for individuals, families, and businesses. Their comprehensive offerings include packing, storage, and overseas moving assistance, with experienced teams coordinating each step of the process. Magic Moving & Storage stands out for its quality, trust, and professionalism, and it is fully licensed, bonded, and insured for customer protection. If you're interested in movers in Hayward, CA, they are worth considering.
Magic Moving & Storage Inc.
About Magic Moving & Storage Inc.
Additional Cities Served: Livermore, Pleasanton, San Ramon, Union City, Dublin, Cotati
Moving Services
- Local Bay Area moving
- Long distance moving
- Overseas moving
- Bay Area office relocation
- Moving and storage
- Packing services
- Affordable storage options
- Portable storage containers for moving and temporary storage
- Climate controlled storage for certain items
- Downsizing and moving to a smaller, more affordable home
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Magic Moving & Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Magic Moving & Storage Inc. receives predominantly high praise for its service, despite a few reports of dissatisfaction, highlighting an overall positive experience from the majority of its customers.
Recent Reviews Mention...
“amazing service”
“very pleased with my move”
“Always a great experience with magic moving”
2. Punctuality
Nationwide Average: 8.07/10
Magic Moving & Storage Inc. generally demonstrates timely arrivals and efficient work ethic, though there are notable instances of significant delays and scheduling errors.
Recent Reviews Mention...
“Right on time”
“on time”
“organized windstorm implies promptness”
3. Affordability
Nationwide Average: 7.69/10
Magic Moving & Storage Inc. exhibits a divisive sentiment, with some customers finding their services to be well-priced and a great value, while a significant number have critiqued them for charging much more than initially quoted or agreed upon, leading to a perception of deceptive pricing practices.
Recent Reviews Mention...
“price bargain service”
“price was 3 times higher than they said”
“found a more affordable company”
4. Communication
Nationwide Average: 7.53/10
Magic Moving & Storage Inc. receives mixed feedback, with many customers praising the excellent customer service, clear and friendly communication, and responsiveness, while a notable portion reports significant issues such as lack of follow-up, poor handling of issues, and instances of unprofessionalism.
Recent Reviews Mention...
“excellent customer service”
“gracious and accommodating workers”
“All representatives are polite informative and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Magic Moving & Storage Inc. has predominantly disappointed customers with final bills considerably higher than initial quotes, notwithstanding a few instances where they adhered to the promised rates.
Recent Reviews Mention...
“Never any hidden charges, surprises”
“never mentioned it was going to be a lot more”
“requested more money than initially quoted”
6. Speed
Nationwide Average: 8.58/10
Magic Moving & Storage Inc. is generally praised for their fast, efficient service, although there are a few reports of delays and slower work in some instances.
Recent Reviews Mention...
“fast move”
“worked quickly”
“Strictly moving quickly”
7. Friendliness
Nationwide Average: 8.91/10
Magic Moving & Storage Inc. is overwhelmingly described as having professional, polite, and courteous staff, though there are a few isolated complaints regarding crew behavior.
Recent Reviews Mention...
“very personable staff”
“Always so personable”
“Nice guys too”
8. Will Hire Again
Nationwide Average: 8.18/10
Magic Moving & Storage Inc. overwhelmingly receives positive feedback with a majority expressing a high likelihood of rehiring and endorsing their services, despite a smaller contingent of customers sharing negative experiences and advising against their use.
Recent Reviews Mention...
“would have spent more money and time if we did it ourselves”
“definitely use Magic Moving again”
“Highly recommend using this company”
9. Professionalism
Nationwide Average: 8.31/10
Magic Moving & Storage Inc. consistently receives high praise for their crews' professionalism, efficiency, and courteous service, though there are notable instances of unprofessional behavior that detract from their overall performance.
Recent Reviews Mention...
“two excellent crews”
“worked professionally”
“Very professional and incredibly experienced movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Magic Moving & Storage Inc. overwhelmingly fails to address or compensate for damages, with minimal effort shown towards resolving customer complaints.
Recent Reviews Mention...
“No effort made to rectify the situation”
“Was compensated nowhere what they were worth”
“no attempt to address broken items”
11. Precision & Care
Nationwide Average: 8.01/10
Magic Moving & Storage Inc. generally receives praise for its meticulous approach and protection of belongings, though there have been notable instances of carelessness resulting in damage and loss.
Recent Reviews Mention...
“not one thing was broken or scratched”
“no issues despite difficult conditions”
“so personable and careful with my things”
Customer Insights
Cost: $ 2243.00 from 4 reviews
Local Move Duration: 7 hours from 11 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
two excellent crews | crews were excellent |
Nancy | movers themselves were great |
Steve, Omero, William | phenomenal, on time, efficient, and careful |
Steve | Steve and his team were thorough, careful, friendly, and professional |
Dave | Dave and his team were phenomenal |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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