Cross Country Relocation Services LLC is a moving company based in Calabasas, California, offering over two decades of experience in the field. Their service area covers Calabasas and its surrounding areas. In a bustling Moving industry, they stand as one of the service providers that cater not only to local relocations but to places outside of the city like Port Hueneme, CA as well. The company provides a wide range of services, including intra-city and inter-city relocations, loading, unloading, packing, and crating. They have the necessary technical resources to handle both large and small relocations, using top-notch packing supplies, crating materials, and high-end vehicles equipped with modern GPS systems and additional safety features. As one of the most reliable long-distance moving companies in Calabasas, they are known for their affordable, high-quality services and excellent reputation.
Cross Country Relocation Services LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cross Country Relocation Services LLC
Additional Cities Served: Port Hueneme, Agoura Hills, Westlake Village
Moving Services
- LongDistance Moving
- Loading and Unloading Services
- Packing Services
- Crating Services
- Residential Moving
- Commercial Moving
- Affordable Relocation Services
- Cheap Movers
- Extensive Long Distance Moving Options
- PocketFriendly Relocation Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cross Country Relocation Services LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cross Country Relocation Services LLC appears to provide highly satisfying experiences with a notable number of customers reporting exceptional service, though there are significant instances of disgruntled feedback citing damage and dissatisfaction.
Recent Reviews Mention...
“they broke our things”
“Exceptional moving company and excellent service”
“great experience with the company before and now”
2. Punctuality
Nationwide Average: 8.07/10
Cross Country Relocation Services LLC generally receives positive feedback for timely arrivals and deliveries, despite some noteworthy instances of delays and scheduling mishaps.
Recent Reviews Mention...
“Both vehicles were delivered on time”
“workers came early”
“took over 6 weeks to deliver”
3. Affordability
Nationwide Average: 7.69/10
Cross Country Relocation Services LLC has a mix of extremely positive reviews for offering competitive and very reasonable pricing, as well as multiple complaints about prices doubling and unexpected raises, resulting in a polarized customer sentiment.
Recent Reviews Mention...
“Competitive price I could not find anywhere else”
“prices were reasonable”
“they DOUBLED the price”
4. Communication
Nationwide Average: 7.53/10
Cross Country Relocation Services LLC shows a combination of highly praised aspects for being very communicative, responsive, and providing regular updates, albeit there are notable concerns regarding instances of poor communication, unresponsiveness, and misinformation from the customer service team.
Recent Reviews Mention...
“the conversation was very suspicious”
“I received regular updates via text or phone calls”
“Natalie was very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Cross Country Relocation Services LLC has mixed reviews with numerous complaints about price increases and misquoting, yet also several instances where customers felt prices were fair and as promised.
Recent Reviews Mention...
“DOUBLED the price after starting”
“We were misquoted on the move.”
“claimed I canceled and there was a deposit issue”
6. Speed
Nationwide Average: 8.58/10
Cross Country Relocation Services LLC generally receives high praise for their fast and efficient service, though there are notable instances of significant delays and dissatisfaction among some customers.
Recent Reviews Mention...
“movers were fast and strong”
“very efficient at their job”
“over 6 weeks for delivery implies slowness”
7. Friendliness
Nationwide Average: 8.91/10
Cross Country Relocation Services LLC generally receives praise for the courtesy and kindness of their staff, despite a few criticisms highlighting instances of unprofessional behavior.
Recent Reviews Mention...
“Natalie was very kind”
“workers were super helpful and made it easier”
“no interest in doing a good job”
8. Will Hire Again
Nationwide Average: 8.18/10
Cross Country Relocation Services LLC garners mixed reviews, with a notable majority of clients expressing strong satisfaction and a readiness to use their services again, despite a significant minority voicing severe dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“Total scam business”
“I highly recommend Cross Country Movers and will use them again”
“Can't recommend enough”
9. Professionalism
Nationwide Average: 8.31/10
Cross Country Relocation Services LLC received overwhelmingly positive feedback, with many customers highlighting their efficiency, organization, respectful demeanor, and thorough professionalism throughout the moving process, despite a few reports of unprofessionalism and incompetence.
Recent Reviews Mention...
“For their professionalism”
“efficient and good at their job”
“very unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Cross Country Relocation Services LLC shows a stark divide between customers who praise their prompt and satisfactory resolutions and those who feel neglected, with unresolved issues and a perceived lack of effort to rectify problems.
Recent Reviews Mention...
“the insurance issue and phone call issue”
“Satisfied with the swift resolution”
“Should get our money back, but didn't imply it happened.”
11. Precision & Care
Nationwide Average: 8.01/10
Cross Country Relocation Services LLC generally appears to receive high praise for their meticulous and careful handling of belongings, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“our things were broken”
“everything was delivered undamaged”
“items were ruined upon delivery”
Customer Insights
Cost: $ 2698.00 from 3 reviews
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 10 days from 15 reviews
Great Crew Members
| Natalie | Natalie was helpful in resolving issues |
| Peter | was very nice and helpful at the beginning |
| Nora | reached out to offer to rectify situation |
| Brian | very helpful and flexible throughout |
| Peter | responsive and reassuring before signing the contract |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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