It's an undeniable truth that moving is stressful, expensive, and time-consuming. Smartbox Moving and Storage offers an innovative approach to aging traditional services. It provides an affordable solution to moving with innovative design and functionality. As a mobile storage solution, its goal is to make loading and unloading easy while at the same time also providing secure storage for your valuables. Smartbox Moving and Storage has many moving options at an affordable price. It aims to make your move less tiring and more enjoyable. Including Los Angeles, Smartbox Moving and Storage has several locations across the country, making long-distance moves much more convenient. You can easily find the best moving companies in Long Beach, CA to assist with your relocation needs.
Smartbox Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Long distance moving
- Storage units
- Moving locally
- Corporate moving
Awards
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Summarized Review of Smartbox Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smartbox Moving and Storage is highly regarded for their excellent service, with many customers expressing great satisfaction and positive experiences, despite a few reports of unprofessional service and scheduling issues.
Recent Reviews Mention...
“excellent service from Smartbox”
“can't express enough how great this company is”
“great experience overall”
2. Punctuality
Nationwide Average: 8.07/10
Smartbox Moving and Storage overwhelmingly garners praise for their timely deliveries and pickups, with the vast majority of customers highlighting their on-time performance and proactive communication, despite a few noted instances of delays or cancellations.
Recent Reviews Mention...
“Delivery and PU was as prompt”
“Ricardo has always been punctual”
“came within the scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Smartbox Moving and Storage is highly regarded for providing great value, reasonable and competitive pricing, and being cost-effective in comparison to competitors, with overall positive feedback despite a few concerns about costs.
Recent Reviews Mention...
“pricing was fair”
“Great value for storage during remodel”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Smartbox Moving and Storage generally provides an exceptional experience with attentive, helpful, and responsive service, though there are a few instances of dissatisfaction mentioned regarding responsiveness and courtesy.
Recent Reviews Mention...
“text and email notifications made it easy”
“great communication via text about pickup”
“Everyone was very helpful and response time was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Smartbox Moving and Storage generally maintains its initial quotes with numerous customers highlighting their reliability and lack of hidden fees, although a few reported changes in policy and unexpected fee adjustments.
Recent Reviews Mention...
“agreed to honor the price I was quoted 4 years ago”
“Changed policy with no solutions provided.”
“No hassle with pricing provided”
6. Speed
Nationwide Average: 8.58/10
Smartbox Moving and Storage generally provides efficient and quick service, with a few instances of delays due to unforeseen circumstances.
Recent Reviews Mention...
“unit removed promptly and easily”
“picked up the empty boxes the very next day”
“Extremely slow due to broken down truck”
7. Friendliness
Nationwide Average: 8.91/10
Smartbox Moving and Storage overwhelmingly receives high praise for the warm, helpful, and professional demeanor of their staff, despite a few negative remarks about some rude interactions.
Recent Reviews Mention...
“Ricardo and Andrew are warm/friendly”
“Super friendly and just a pleasure to work with”
“Ricardo Moreno was very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Smartbox Moving and Storage demonstrates a strong positive sentiment overall, with many customers expressing a high likelihood of rehiring and recommending their services, despite a few grievances from some individuals.
Recent Reviews Mention...
“would use it again”
“could not be happier with the service”
“highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Smartbox Moving and Storage is overwhelmingly praised for its exceptionally professional, accommodating, and solution-oriented staff, though a few customers have reported unprofessional interactions.
Recent Reviews Mention...
“Andrew was incredible...courteous, accommodating”
“everyone was professional”
“Ricardo and Andrew were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Smartbox Moving and Storage demonstrates a strong commitment to customer satisfaction through prompt resolutions and compensation for issues, though some cases highlight a lack of willingness to address concerns.
Recent Reviews Mention...
“agreed to drop off in Dana Point and honor the original price”
“no willingness to rectify missing boxes issue”
“Unwilling to find a solution or rectify the situation.”
11. Precision & Care
Nationwide Average: 8.01/10
Smartbox Moving and Storage generally maintains a high standard of ensuring goods are protected and returned in their original condition, despite a few reports of damaged boxes.
Recent Reviews Mention...
“Boxes leaked and several were ruined.”
“items in the boxes were intact and protected”
“boxes are ripped and broken”
Great Crew Members
| Ricardo | Ricardo was very helpful |
| Ricardo, Andrew | both have been warm/friendly and helpful |
| Ricardo Moreno, Andrew | Ricardo and Andrew are amazing, delivered promptly |
| Ricardo Moreno | helped fit everything into my SmartBox |
| Andrew | Andrew was courteous, accommodating, and effective |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Long Beach Moving Services
