Plano Self Storage is a part of StorAmerica Management, which has been serving residents and business owners since 1999. StorAmerica is a subsidiary of Guardian Storage Centers and currently owns and operates over 75 properties throughout California, Arizona, and Nevada, offering a total of more than 4.9 million square feet of space. Their services include online rentals, month-to-month leases, and vehicle, boat, and RV storage. They focus on providing strong customer service relationships, and have earned an 'A+' rating from the Better Business Bureau. Additionally, they offer free moving trucks and an extensive Storage Guide to help customers choose the perfect unit. Are you looking for movers in Rancho Santa Margarita, CA? Check out our comprehensive city guide.
Plano Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Plano Self Storage
Additional Cities Served: Lake Forest, Rancho Santa Margarita
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Plano Self Storage?
Error. Please try again later.
Summarized Review of Plano Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Plano Self Storage is highly regarded for its exceptional service and efficiency, despite a few reports of negative experiences.
Recent Reviews Mention...
“great work by movers”
“Absolutely horrible experience”
“great service”
2. Affordability
Nationwide Average: 7.69/10
Plano Self Storage is generally viewed favorably for its fair pricing and competitive rates, despite a few complaints about price increases and perceived high costs.
Recent Reviews Mention...
“fair pricing”
“waste of money”
“felt like they were gauged on price”
3. Communication
Nationwide Average: 7.53/10
Plano Self Storage consistently receives high praise for its friendly and helpful staff, clear explanations, and overall excellent customer service, despite a couple of instances of unresponsiveness.
Recent Reviews Mention...
“Betty made communication easy and was knowledgeable ”
“Staff all pretty nice”
“staff was helpful and friendly”
4. Stick to Prices
Nationwide Average: 5.99/10
Plano Self Storage consistently fails, with complaints about charging for undelivered units, not adhering to quotes, price increases, attempting to double prices, and starting billing at a 40% higher rate than advertised.
Recent Reviews Mention...
“charged for a unit never received”
“did not stick to quoted prices”
“continually raising their price”
5. Friendliness
Nationwide Average: 8.91/10
Plano Self Storage overwhelmingly receives praise for its accommodating, helpful, and polite staff, despite isolated complaints of rude behavior.
Recent Reviews Mention...
“they are friendly and accommodating”
“they are friendly”
“Staff all pretty nice”
6. Will Hire Again
Nationwide Average: 8.18/10
Plano Self Storage overwhelmingly receives positive feedback, suggesting most customers would highly recommend their services and choose them again, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend Plano RSM to anyone looking for great service”
“would never hire again”
7. Professionalism
Nationwide Average: 8.31/10
Plano Self Storage receives high praise for its well-managed facility and great staff, including commendations for handling situations with professionalism.
Recent Reviews Mention...
“Betty handled the situation with professionalism”
“they were very professional”
“they have a great staff”
8. Conflict Handling
Nationwide Average: 4.07/10
Plano Self Storage generally shows a poor attitude, with several instances of inaction and a reluctance to resolve issues, despite a rare occurrence of helpfulness in addressing problems.
Recent Reviews Mention...
“threatened instead of resolving issue”
“Leak in gutter took 5 yrs to get fixed”
“unwilling to refund prorated rent shows lack of willingness to right a wrong”
Great Crew Members
| Betty | Betty was especially friendly and accommodating |
| Betty | Betty was awesome, pleasant, and professional |
| Betty | always ready to help and answer any questions |
| Betty | Betty calmed down rude movers and saved the move |
| Betty | great job and very friendly, helpful, and patient. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Plano Self Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Mission Viejo Moving Services
Nearby Cities
