Burgess Moving & Storage, established in 1983, is a family-oriented moving company based in Riverside, Southern California. They cater to residential and commercial moves, providing packing services, records management, and secure storage facilities. The company also holds a California Public Utilities Commission license, ensuring that their vehicles meet safety and insurance requirements. As a family-owned business, Burgess Moving & Storage strives to provide exceptional customer service before, during, and after the move through a professional team dedicated to exceeding customer expectations. Their central location in Riverside allows them to serve most Southern California cities, from the desert to the beach.
Burgess Moving & Storage
Very Good
based on 435+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Burgess Moving & Storage
Additional Cities Served: San Bernardino, Moreno Valley, Ontario, Jurupa Valley, Hesperia, MenifeeShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Packing Services
- Records Management
- Labor Only
- Few Items
- Small or Medium Storage
- Large Storage
- Office Small
- Office Large
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Burgess Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.62/10
Nationwide Average: 8.44/10
Burgess Moving & Storage is overwhelmingly praised for its professionalism, efficiency, and excellent customer service, although a few customers reported significantly negative experiences.
Recent Reviews Mention...
“great job by movers”
“These folks are "top notch"”
“extremely helpful over the two days”
2. Punctuality
8.61/10
Nationwide Average: 8.07/10
Burgess Moving & Storage consistently demonstrates reliability and timeliness in their services, with nearly all customers highlighting their on-time performance.
Recent Reviews Mention...
“My movers showed up on time”
“Prompt”
“arrived on time”
3. Affordability
7.68/10
Nationwide Average: 7.69/10
Burgess Moving & Storage generally provides fair and reasonable prices with several instances of final costs being less than quoted, indicating a tendency towards value for the money despite a few mentions of higher-than-expected charges.
Recent Reviews Mention...
“Fair”
“quote 2- to 3-times higher than other companies”
“final cost was less than the quote”
4. Communication
8.42/10
Nationwide Average: 7.53/10
Burgess Moving & Storage generally excels, with customers often highlighting responsive, friendly, and professional interactions, despite a few instances of dissatisfaction due to lack of communication or responsiveness.
Recent Reviews Mention...
“The company and contractors were very professional”
“James was very accommodating and followed up”
“Office staff and estimator were caring and professional”
5. Stick to Prices
7.58/10
Nationwide Average: 5.99/10
Burgess Moving & Storage generally maintains or undercuts their quoted prices for a majority of customers, with a few exceptions where prices were not as initially promised.
Recent Reviews Mention...
“final cost was less than the quote”
“no mention of changing prices”
“bill came in lower than the estimate”
6. Speed
9.41/10
Nationwide Average: 8.58/10
Burgess Moving & Storage consistently provided quick and efficient moving services that were highly professional, demonstrating their ability to perform tasks swiftly and diligently.
Recent Reviews Mention...
“quick”
“moving team was very professional and efficient”
“got the job done very quickly”
7. Friendliness
9.5/10
Nationwide Average: 8.91/10
Burgess Moving & Storage consistently demonstrates exceptional kindness and attentiveness, with each interaction marked by a pleasant, courteous, and genuinely cheerful demeanor that greatly enhances customer experience.
Recent Reviews Mention...
“crew was very friendly”
“Caring, helpful”
“very professional and polite”
8. Will Hire Again
8.39/10
Nationwide Average: 8.18/10
Burgess Moving & Storage generally enjoys considerable praise and strong endorsements for future engagements, with many customers expressing a high likelihood of rehiring and recommending them, despite a few dissenting voices.
Recent Reviews Mention...
“recommend this company and would hire again”
“Choose Burgess for all your moving needs”
“would not hire this company again”
9. Professionalism
8.64/10
Nationwide Average: 8.31/10
Burgess Moving & Storage is overwhelmingly recognized for their professional conduct, with numerous reports of skilled, courteous, and efficient service, despite a few criticisms of professionalism and handling.
Recent Reviews Mention...
“These folks are "top notch"”
“not professional at all”
“very professional”
10. Conflict Handling
4.07/10
Nationwide Average: 4.07/10
Burgess Moving & Storage shows a mixed commitment, with some employees going above and beyond to address issues, while others display a noticeable reluctance to take responsibility or respond to complaints.
Recent Reviews Mention...
“Tom refused to take responsibility.”
“They helped us get through a stressful time”
“worked with us during house construction”
11. Precision & Care
8.67/10
Nationwide Average: 8.01/10
Burgess Moving & Storage generally receives high praise for their careful and respectful handling of belongings, despite a few reports of damage.
Recent Reviews Mention...
“careful with our items”
“Caring, helpful, and quick”
“handled our stuff with great care”
Great Crew Members
| Mike, Ricky | Mike & Ricky were acknowledged for their exceptional work ethic and care |
| James | James was very accommodating and courteous |
| Nathan Doyel | Nathan coordinated my move effectively |
| Andy, Ryan, Stephen | attentive, courteous, and professional in their work |
| James,Mike,Ryan,Edgar | helpful and worked all day |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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