Belfor Moving & Storage is a California-based moving company with over 40 years of experience, having been established in 1981. They offer local and long-distance moving services for both commercial and residential customers. With multiple locations in California, including in Marin, Sonoma, and Napa, they are part of the movers in Santa Rosa, CA community. As part of their services, they provide loading and unloading of trucks, packing and unpacking, moving supplies, and storage. Belfor, as a family-owned and operated company, takes pride in offering high-quality moving services at affordable rates. Connected with National Van Lines as an award-winning agent, they put customer satisfaction at the forefront, deploying skilled drivers and top-of-the-line equipment.
Belfor Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Belfor Moving & Storage
Additional Cities Served: Napa, Petaluma, Rohnert Park, Windsor, Healdsburg, SonomaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Commercial Moving
- FullService CrossCountry Moving
- Packing and Unpacking
- Storage Services
- International Moves
- Residential Moves
- Loading and Unloading of Trucks
- Moving Supplies
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Summarized Review of Belfor Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Belfor Moving & Storage is overwhelmingly praised for their professionalism, efficiency, and exceptional customer service, despite a few dissatisfied reports regarding service and pricing issues.
Recent Reviews Mention...
“great work by movers”
“valuable items were missing”
“did a great job”
2. Punctuality
Nationwide Average: 8.07/10
Belfor Moving & Storage generally exceeds expectations with consistent early or on-time arrivals, despite a few instances of lateness and poor communication.
Recent Reviews Mention...
“they were timely”
“everything arrived on time”
“arrived within minutes of a Louisiana downpour”
3. Affordability
Nationwide Average: 7.69/10
Belfor Moving & Storage is generally perceived as offering competitive and reasonable pricing, with most customers finding their services to be a great value, though a few exceptions noted concerns about pricing and value.
Recent Reviews Mention...
“cost was very fair”
“reasonably priced”
“prices were thousands of dollars less”
4. Communication
Nationwide Average: 7.53/10
Belfor Moving & Storage largely receives praise for being responsive, supportive, and diligent, with a few instances of dissatisfaction noted.
Recent Reviews Mention...
“denied the claim and told to go to the police”
“extremely easy to do business with”
“professional care during a stressful journey”
5. Stick to Prices
Nationwide Average: 5.99/10
Belfor Moving & Storage has mixed feedback with several instances of not honoring original quotes, but also a notable number of positive experiences where they maintained or even reduced the final cost compared to initial estimates.
Recent Reviews Mention...
“took payment for insurance and denied the claim”
“estimate increased just days prior to the move”
“did not stick to the original quote”
6. Speed
Nationwide Average: 8.58/10
Belfor Moving & Storage is generally praised for fast and efficient services, though there are a few mentions of delays and not meeting expected timelines.
Recent Reviews Mention...
“fast and efficient job”
“Fast, friendly, and professional”
“They were fast”
7. Friendliness
Nationwide Average: 8.91/10
Belfor Moving & Storage is overwhelmingly praised for their courteous, professional, and genuinely pleasant team, despite rare instances of rudeness.
Recent Reviews Mention...
“awesome and patient with us”
“great people”
“Kind, funny”
8. Will Hire Again
Nationwide Average: 8.18/10
Belfor Moving & Storage receives overwhelmingly positive testimonials for their service, with a vast majority of customers expressing high satisfaction and a strong inclination to use their services again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“would not hire again due to missing items and claim denial”
“Love these guys and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Belfor Moving & Storage overwhelmingly receives praise for their skilled, polite, and efficient staff, though a few reviews cite instances of unprofessionalism.
Recent Reviews Mention...
“crew was professional”
“staff was professional”
“Fast, friendly, and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Belfor Moving & Storage seems to have a mixed approach, with instances of both commendable efforts to assist and rectify problems alongside numerous accounts of unaddressed issues and dissatisfaction.
Recent Reviews Mention...
“denied the claim, recommended contacting the police”
“not willing to re-evaluate the estimate”
“did not assume responsibility for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Belfor Moving & Storage generally receives high praise for their meticulous and respectful treatment of customers' belongings, though there have been a few reports of damage and mishandling.
Recent Reviews Mention...
“items were missing after the move”
“treated our furniture like it was their furniture”
“so careful with my possessions”
Customer Insights
Local Move Duration: 7 hours from 3 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Craig | Craig the owner was very responsive and his crew was nails |
| Craig | Craig made the moving experience great. |
| Craig | Craig and crew were praised for being friendly and professional |
| Craig | Craig was an absolute delight and coordinated well |
| Alex | provided a quick estimate and scheduling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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