Independent Movers is a small moving company in Rohnert Park that prides itself on its high level of customer service. It is family-owned and operated with over ten years of experience in the industry. This dependable crew is always prepared to help you with your residential and commercial relocation needs. They offer a broad range of services, including home, office, and storage moves, furniture deliveries, auto transport, home staging, and specialty moves for pianos, hot tubs, pool tables, and gun safes weighing up to 1,200 lbs. Whether you’re looking for a local move across town or a long-distance relocation out of state, Santa Rosa, CA moving services like Independent Movers have the perfect solution. Its staff is equipped with the knowledge and tools to get your move done right the first time. They will carefully think through every detail to ensure an easy transition with minimal stress.
Independent Movers
Ranked Top 10 Best Movers in Santa Rosa, CA
About Independent Movers
Additional Cities Served: Napa, Petaluma, Novato, Rohnert Park, Windsor, LarkspurShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Packing Tips
- Moving Tips
- Contact Us
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Independent Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Independent Movers is overwhelmingly praised for providing exceptional, professional, and friendly moving services, with customers repeatedly highlighting their positive experiences, professionalism, and the company's ability to instill ease and trust during the moving process; however, there is a singular mention of the company charging more than promised and not delivering as expected.
Recent Reviews Mention...
“Independent Movers provided an incredible moving experience”
“great work by movers”
“Really friendly and professional crew”
2. Punctuality
Nationwide Average: 8.07/10
Independent Movers consistently receives praise for their timeliness, with customers reporting that the team is dependable, arrives on time or early, and adheres to the schedule, contributing to a smooth moving experience.
Recent Reviews Mention...
“they arrived at 8 AM sharp as promised”
“dependable and on-time”
“Showed up on time ready to work”
3. Affordability
Nationwide Average: 7.69/10
Independent Movers consistently receives praise for their reasonable prices, competitive rates, and the frequent occurrence of final charges being lower than quoted, with only a couple of outliers reporting dissatisfaction with the cost.
Recent Reviews Mention...
“reasonably priced”
“reasonably priced”
“Very friendly, reasonable”
4. Communication
Nationwide Average: 7.53/10
Independent Movers generally receives high praise for their responsive, caring, and professional interactions, with customers consistently noting the thoroughness and attentiveness of their communication despite a couple of reports of unclear communication.
Recent Reviews Mention...
“Dave provided caring and attentive responses to concerns”
“coordinated pickup without me present”
“outstanding communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Independent Movers generally receives praise for accurate and often lower-than-quoted final charges, with a high frequency of no hidden costs and customer satisfaction regarding billing transparency, despite a single mention of unexpected charges.
Recent Reviews Mention...
“Only charged for their hourly rate for the time plus drive time”
“charged less than quoted”
“did what was promised”
6. Speed
Nationwide Average: 8.58/10
Independent Movers is consistently praised for being quick, efficient, and completing moves well within or faster than the estimated time, with nearly all customers expressing satisfaction with the speedy service.
Recent Reviews Mention...
“completed the move by a little past 12 noon”
“fast in delivering a piano”
“They were quick, efficient”
7. Friendliness
Nationwide Average: 8.91/10
Independent Movers consistently receives praise for their polite, courteous, and genuinely warm interactions, demonstrating an exceptional dedication to providing a personable and positive moving experience.
Recent Reviews Mention...
“Eric, Tony, and Dominic were kind and helpful”
“team was polite”
“Really friendly crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Independent Movers receives glowing recommendations with clients eager to use their services again, citing exceptional experiences, recommendations, and planned future engagement, albeit with a couple of dissenting opinions.
Recent Reviews Mention...
“would recommend the services of Independent Movers”
“definitely recommend them for next move”
“Would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Independent Movers is consistently praised for their professional demeanor, outstanding work ethic, courteous conduct, and efficient service across all customer interactions.
Recent Reviews Mention...
“Eric, Tony, and Dominic were professional”
“team was professional in conduct”
“Really friendly and professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Independent Movers demonstrate exceptional commitment, as evidenced by Dave promptly addressing issues, the owner actively correcting situations and offering refunds for overages, and even attending to specific concerns such as fixing furniture.
Recent Reviews Mention...
“Dave corrected the small issue promptly”
“owner went out of his way to correct a situation”
“figured out a way with challenging items”
11. Precision & Care
Nationwide Average: 8.01/10
Independent Movers consistently demonstrated exceptional attention to detail and carefulness with all types of items, ensuring that everything from pianos to antiques were moved without a single scratch or any damage, highlighting their reliability and professionalism.
Recent Reviews Mention...
“super careful with a piano”
“They were quick, efficient, and careful”
“careful with my things and NOT a single scratch”
Customer Insights
Local Move Duration: 4 hours from 9 reviews
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
Eric, Tony, Dominic | these gentlemen were diligent, patient, and hard working |
Dave | Dave and his team were careful and polite |
Dave | deserve praise for an AMAZING job |
Dave,Eric | provided excellent service and showed kindness |
Dave | Dave and his team impressed during multiple moves |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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