Cross Country Movers is a family-owned moving company with nearly a decade of experience, based in Philadelphia. They offer a comprehensive range of services customized to meet various moving needs whether local, long-distance, or commercial. This includes specialized care for items like artwork or antiques, demonstrating their commitment to handling every move with precision and care. Their approach to moving is stress-free, fully insured, and performed by a professional crew, distinguishing them from others with their blend of personal, yet professional service. Furthermore, the company provides packing and storage solutions, ensuring safe and efficient relocation and storage of belongings.
Cross Country Movers
Cross Country Movers
based on 106+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cross Country Movers
Additional Cities Served: El Monte, Arcadia, Brea, West Hollywood, La Verne, Hermosa BeachShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Special Moving Services
- Packing Services
- Storage Solutions
- Small Moves
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Cross Country Movers?
Error. Please try again later.
Summarized Review of Cross Country Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.63/10
Nationwide Average: 8.44/10
Cross Country Movers generally provides dependable and professional service according to most reviews, though there are significant complaints about misleading information, overcharging, and operational issues that mar their reputation.
Recent Reviews Mention...
“it really went very smoothly”
“great work by movers”
“Crew were awesome to work with”
2. Punctuality
4.74/10
Nationwide Average: 8.07/10
Cross Country Movers generally struggles with timely services, as evidenced by multiple complaints about late deliveries and inaccurate time frames, despite a few reports of punctuality.
Recent Reviews Mention...
“punctual”
“Pick up was done but no delivery date provided.”
“pickup was pushed 2 days, then 2 hours late”
3. Affordability
4.05/10
Nationwide Average: 7.69/10
Cross Country Movers generally receive negative feedback for charging more than originally quoted and adding extra fees for small services, despite a few mentions of fair pricing.
Recent Reviews Mention...
“ended up paying way more than originally quoted”
“Charges extra for any little thing”
“charged 700 more than quoted”
4. Communication
5.24/10
Nationwide Average: 7.53/10
Cross Country Movers has received mixed reviews, with several customers praising their responsiveness and helpfulness, while a notable amount has criticized them for being difficult to reach, unresponsive, and providing inconsistent information.
Recent Reviews Mention...
“Communication was great”
“Bryan communicated all the details I requested”
“Difficult to reach and lacks reliable communication.”
5. Stick to Prices
2.51/10
Nationwide Average: 5.99/10
Cross Country Movers generally fails to honor their initial quotes, often changing terms and adding unexpected charges, with a rare instance of adhering to the agreed price.
Recent Reviews Mention...
“ended up paying way more than originally quoted”
“changed delivery times with no adherence to quote”
“Complete scam”
6. Speed
7.04/10
Nationwide Average: 8.58/10
Cross Country Movers generally provide a quick service despite occasional delays in transit routes causing slower moves.
Recent Reviews Mention...
“were at my new house for less than an hour”
“delay in transit route causing slow move”
“it was a very smooth transition”
7. Friendliness
6.73/10
Nationwide Average: 8.91/10
Cross Country Movers exhibits a mixed reception, with high praise for their flexibility and politeness from some customers, while others criticize them for unprofessionalism and a lack of interest in providing assistance.
Recent Reviews Mention...
“very flexible when we had to switch days”
“they were polite and respectful”
“office staff and drivers hang up on us”
8. Will Hire Again
5.91/10
Nationwide Average: 8.18/10
Cross Country Movers receives mixed feedback, with a group of customers highly satisfied and willing to rehire, while a significant number express regret and dissatisfaction, indicating they would not use the service again.
Recent Reviews Mention...
“would hire again because it went smoothly”
“would hire again”
“would hire again”
9. Professionalism
5.57/10
Nationwide Average: 8.31/10
Cross Country Movers received mixed reviews, with some customers praising their professionalism and conduct, while others reported experiences of unprofessional behavior and poor service.
Recent Reviews Mention...
“the movers were professional”
“Crew conducted themselves well”
“professional work by movers”
10. Conflict Handling
1.71/10
Nationwide Average: 4.07/10
Cross Country Movers consistently demonstrated a lack of effort to correct mistakes or resolve issues, often resulting in additional charges.
Recent Reviews Mention...
“no attempt to right the wrong or adjust schedule”
“showed no willingness to correct the situation”
“refused to resolve issues and charged extra”
11. Precision & Care
6.41/10
Nationwide Average: 8.01/10
Cross Country Movers shows a mixed level of service, with some customers experiencing excellent care for their belongings, while others report careless treatment and damage.
Recent Reviews Mention...
“no damage or wickedness to my furniture”
“just dumped my items in garage and left”
“had to dispose of good furniture and refused additional items”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Cross Country Movers
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Los Angeles Moving Services
Nearby Cities
