Big Bear Moving Inc., based out of Running Springs, California, is a renowned moving company serving the San Bernardino National Forest area and beyond. This company, which has been in operation since its establishment in 2008, serves not only running Springs, but also carries out both residential and commercial moves in communities including Sugarloaf, Lake Arrowhead, Big Bear Lake, and other mountain towns. Known for its excellent service, safe moves, and practical pricing policies, Big Bear Moving Inc. offers both local and interstate moving services. The team is hand-selected and thoroughly trained to ensure a smooth and hassle-free moving experience. In addition to their moving services, they also provide professional packing services. Big Bear Moving Inc’s commitment to honesty and transparency sets them apart from competitors. If you are looking for a moving service in this area, be sure to check out the movers in San Bernardino, CA that have been evaluated for quality and dependability.
Big Bear Moving Inc
About Big Bear Moving Inc
Additional Cities Served: San Bernardino, Moreno Valley, Ontario, Hesperia, Redlands, HighlandShow More >
Moving Services
- Local Movers
- Interstate Moving
- Senior Moving
- Professional Packing
- Residential Moving
- Commercial Moving
- Intown Move
- Out of Town Move
- Safe Moves
- Hasslefree Moves
California Moving License
Revoked
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Big Bear Moving Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Bear Moving Inc is highly regarded for its professionalism, efficiency, and exemplary moving services, despite a few reports of negative experiences.
Recent Reviews Mention...
“great, professional, and efficient service”
“provided top-notch service”
“Excellent local moving company made the experience great”
2. Punctuality
Nationwide Average: 8.07/10
Big Bear Moving Inc generally meets their schedule commitments effectively, though there have been instances of deviation from the planned timetable.
Recent Reviews Mention...
“team was punctual”
“everything taken care of in a Timely manner”
“they did not stay to schedule”
3. Affordability
Nationwide Average: 7.69/10
Big Bear Moving Inc generally receives positive remarks for its fair and affordable pricing, although there are notable complaints about costs exceeding quotes and threats of additional charges.
Recent Reviews Mention...
“pricing was fair”
“prices were very affordable”
“services were Inexpensive”
4. Communication
Nationwide Average: 7.53/10
Big Bear Moving Inc has mixed reviews, with customers praising their professionalism and responsiveness in some instances while others report experiences of rudeness, poor work ethic, and a lack of follow-through.
Recent Reviews Mention...
“team was professional”
“communicated well”
“Rochelle was rude and condescending”
5. Stick to Prices
Nationwide Average: 5.99/10
Big Bear Moving Inc has a reputation for engaging in deceptive practices such as significantly increasing prices without prior communication, including charging almost double the initially quoted price, especially on the move day, and employing potentially illegal contracts.
Recent Reviews Mention...
“the form they make you sign is illegal”
“they're a complete scam”
“charged almost double the quoted price”
6. Speed
Nationwide Average: 8.58/10
Big Bear Moving Inc generally provides fast and efficient service, though there has been an instance where a move was significantly delayed.
Recent Reviews Mention...
“move ended up being 2 days late”
“move at a steady pace”
“moved my piano swifter than anyone”
7. Friendliness
Nationwide Average: 8.91/10
Big Bear Moving Inc generally receives high praise for the amiable conduct of their team, though there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“they were friendly”
“the crew was a pleasure to work with”
“team was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Big Bear Moving Inc enjoys predominantly positive feedback, reflecting a strong satisfaction and a high likelihood of repeat business, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“couldn't have asked for a better experience”
“Highly recommended”
9. Professionalism
Nationwide Average: 8.31/10
Big Bear Moving Inc generally receives high praise for their professionalism and skill, but a small number of reviews cite serious concerns over unprofessional behavior and lack of organization.
Recent Reviews Mention...
“very professional crew”
“team was professional”
“handled our move with professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Big Bear Moving Inc generally falls short in adequately addressing customer grievances and compensating for damages, despite isolated instances of attempting to ensure customer satisfaction.
Recent Reviews Mention...
“went above and beyond to ensure our satisfaction”
“unwilling to cover damages even with insurance”
“took advantage of a widow and did not care for their wrongdoings”
11. Precision & Care
Nationwide Average: 8.01/10
Big Bear Moving Inc generally receives high praise for their careful and considerate treatment of belongings, despite a few reports of damages.
Recent Reviews Mention...
“moved furniture with care”
“handled our items with care”
“our belongings were delivered without any issues”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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