Absolute Relocation Service is a family-owned and operated moving company based in the Bay Area, with over 20 years of experience. Founded in 2011, they offer professional, full-service moving, catering to local moves within the Bay Area or long-distance and international moves. Their services also include office and commercial moving, warehouse storage, and packing and unpacking solutions. The company is fully licensed and insured, ensuring a stress-free and efficient moving experience for their customers, with a focus on personalized care and attention to detail. As a reputable moving service, they are part of a wider group of trusted Sacramento, CA movers, sharing a common goal of ensuring customer satisfaction.
Absolute Relocation Service
About Absolute Relocation Service
Additional Cities Served: Elk Grove, Rancho Cordova, Galt, Colfax, Plymouth
Moving Services
- Local Moving Services
- LongDistance and International Moving
- Office and Commercial Moving
- Warehouse Storage
- Full Packing Services
- Unpacking Services
- Custombuilt Crates for Packing
- Use of Plastic Totes for Packing
- Emergency Relocation Assistance
- Free Moving Boxes with Your Move
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Summarized Review of Absolute Relocation Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Absolute Relocation Service seems to be a highly polarizing company, receiving both glowing testimonials for exceeding expectations and professionalism as well as a significant number of complaints about scams, overcharging, and poor communication.
Recent Reviews Mention...
“filled with anxiety and had a breakdown”
“move was smooth”
“Absolutely Relocation Services exceeded my expectations”
2. Punctuality
Nationwide Average: 8.07/10
Absolute Relocation Service displays a mix of opinions with several customers impressed by timely service while a significant portion reports serious delays and mismanagement of schedules.
Recent Reviews Mention...
“treated me pretty poorly”
“items arrived on time”
“Impressed by their punctuality”
3. Affordability
Nationwide Average: 7.69/10
Absolute Relocation Service is overwhelmingly criticized for dramatically increasing prices beyond initial quotes, incorporating numerous hidden fees, and significantly overcharging beyond original estimates.
Recent Reviews Mention...
“price increased dramatically”
“hike up the price way up”
“quote 1 price then nearly double it”
4. Communication
Nationwide Average: 7.53/10
Absolute Relocation Service overwhelmingly receives negative feedback for its overall poor and unresponsive communication practices, though there are a few exceptional mentions of responsive and clear interactions.
Recent Reviews Mention...
“had to constantly ask for updates”
“professional customer service and dispatchers”
“can't get in contact with anyone after payment”
5. Stick to Prices
Nationwide Average: 5.99/10
Absolute Relocation Service overwhelmingly disappoints customers with frequent and significant price hikes from the initially quoted costs, often incorporating hidden or unexpected charges.
Recent Reviews Mention...
“price went up from the initial estimate”
“make you pay AGAIN to third party movers”
“quoted one price and then nearly doubled it”
6. Speed
Nationwide Average: 8.58/10
Absolute Relocation Service receives mixed reviews, with numerous customers praising their efficiency and speed, while a significant portion reports substantial delays in service delivery.
Recent Reviews Mention...
“the team was friendly and efficient”
“took more than a month and a half to deliver”
“promised days but took months”
7. Friendliness
Nationwide Average: 8.91/10
Absolute Relocation Service shows a polarized experience where several customers praise the team's patience, politeness, and niceness, while an equal number of reviews criticize staff for rudeness, unprofessionalism, and occasional abusiveness.
Recent Reviews Mention...
“Jasmine and Summer were patient, Paul was polite”
“the team was friendly”
“dispatch person named Summer Martinez is rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Absolute Relocation Service appears to have a deeply polarized customer base with a significant number expressing great satisfaction and eagerness to rehire, while a similarly substantial segment reports severe dissatisfaction and a resolved rejection of future engagement.
Recent Reviews Mention...
“would not prefer to hire again”
“would hire this company again”
“Smooth and hassle-free move”
9. Professionalism
Nationwide Average: 8.31/10
Absolute Relocation Service receives mixed reviews, showcasing instances of professionalism and efficiency by certain members but is frequently criticized for unprofessional behavior, poor customer handling, and substandard service by the majority.
Recent Reviews Mention...
“efficient team indicates professionalism”
“Impressed by their professionalism”
“professional behavior from Jasmine, Summer, and Paul”
10. Conflict Handling
Nationwide Average: 4.07/10
Absolute Relocation Service demonstrates a consistent pattern of inadequately addressing, and often exacerbating, customer complaints and issues, showing little to no effort in providing fair compensation or resolving reported problems effectively.
Recent Reviews Mention...
“only paying a minimal amount for damaged items”
“couldn't reach to file a complaint”
“They have stolen all of my things including critical medical equipment.”
11. Precision & Care
Nationwide Average: 8.01/10
Absolute Relocation Service seems to struggle significantly, with many customers reporting damaged, broken, or missing items, despite a few experiencing satisfactory service.
Recent Reviews Mention...
“my belongings arrived intact”
“no broken items, great packing”
“will throw your stuff around without a care”
Customer Insights
Cost: $ 10410.00 from 6 reviews
Interstate Move Duration: 28 days from 3 reviews
Great Crew Members
Kosta | knows EVERYBODY |
Jasmine, Summer, Paul | patient with my impatience and polite behavior |
Alex | Alex ensured the moving process was seamless |
Cristian | advisor gave misleading estimate and never responded |
Makala | very responsive, informative, and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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