If you’re moving to Fresno, Reno, or anywhere in between, then Colonial Van and Storage has you covered. With locations capable of serving Northern California and Nevada, Colonial Van and Storage is a moving company with expertise in long-distance moving even taking customers as far as Hawaii. As an Allied Van Lines agent, it also has a worldwide network of resources and assets that offer a wider variety of services to help you get relocated anywhere in the world. If you're looking for expert moving services in Sacramento, CA, Colonial Van and Storage has locations there too. Despite its size, Colonial Van and Storage provides personal care with services that cover a whole range of needs. Whether you’re packing yourself and just need movers or require the full-service from packing to transport, Colonial Van and Storage has you covered.
Colonial Van and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Colonial Van and Storage
Additional Cities Served: Modesto, Elk Grove, Roseville, Chico, Folsom, Rancho CordovaShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving
- Long-Distance Moving
- International Moving
- Office and Industrial Moving
- Furniture and Commercial Storage Services
- Packing and Custom Crating
- Electronics and Trade Show Shipping
- Specialized Equipment Services
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Colonial Van and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Colonial Van and Storage receives highly polarized reviews, with customers either praising their moving experience highly or expressing extreme dissatisfaction with their services.
Recent Reviews Mention...
“good and professional but lost some of my stuff”
“efficient and professional”
“Great moving service”
2. Punctuality
Nationwide Average: 8.07/10
Colonial Van and Storage experiences are mixed with several customers praising their on-time service while a notable number report significant delays and poor scheduling communication.
Recent Reviews Mention...
“were on time”
“late for both pickup and delivery with poor communication”
“stuff left in storage for 3+ weeks, not punctual”
3. Affordability
Nationwide Average: 7.69/10
Colonial Van and Storage seems to have elicited significant dissatisfaction from most customers, with recurring complaints about estimates doubling or tripling, alongside a few instances of positive feedback regarding budget alignment and cost savings.
Recent Reviews Mention...
“price increased almost double from the estimate”
“baited and switched price, very expensive”
“asking thousands more upon delivery ”
4. Communication
Nationwide Average: 7.53/10
Colonial Van and Storage experiences significant challenges, with numerous complaints about poor or inadequate interactions, contrasted by a few instances of exceptional communication praised by some clients.
Recent Reviews Mention...
“permanent lead indicates poor communication”
“no answers to calls or emails, poor service”
“had to chase at every step, one sided communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Colonial Van and Storage frequently fails to uphold their initial price quotes, leading to numerous customer complaints about unexpected charges and price increases.
Recent Reviews Mention...
“quote significantly increased upon arrival”
“increased price over a grand after loading”
“quoted $1600 deposit plus $400 extra unexpectedly ”
6. Speed
Nationwide Average: 8.58/10
Colonial Van and Storage receives mixed feedback, with several customers praising the crew for their quick and efficient service, while others criticize the company for significant delays in both loading and delivery times.
Recent Reviews Mention...
“took 20 hours for the move”
“The whole team was very organized, efficient, thoughtful and quick”
“moved from Houston to California took 6 weeks ”
7. Friendliness
Nationwide Average: 8.91/10
Colonial Van and Storage generally provides helpful, professional, and respectful service, though there are notable instances of rudeness and unprofessionalism.
Recent Reviews Mention...
“act like a scam of a company, not friendly”
“packing crew was not attentive”
“Crews at both locations were polite and respectful.”
8. Will Hire Again
Nationwide Average: 8.18/10
Colonial Van and Storage has received very mixed reviews, with a significant number expressing strong dissatisfaction and a reluctance to rehire, alongside a noteworthy segment of customers who express high satisfaction and a clear intention to use their services again.
Recent Reviews Mention...
“lost some of my stuff”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Colonial Van and Storage has received mixed reviews, with numerous instances of high praise for their professional conduct during moves, balanced against significant complaints regarding lack of professionalism and inappropriate behavior.
Recent Reviews Mention...
“crew was professional”
“good and professional but others were unprofessional”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Colonial Van and Storage overwhelmingly receives criticism for its lack of effort to rectify situations, address customer dissatisfaction, or show remorse for its shortcomings, according to customer feedback.
Recent Reviews Mention...
“no effect after requesting to stop calls”
“no effort to rectify the situation or explain delays”
“refused to fix unpacked furniture and later reluctantly did so”
11. Precision & Care
Nationwide Average: 8.01/10
Colonial Van and Storage exhibits a mixed performance, with several customers praising their meticulousness and care with belongings, while a significant number report damages and mishandling.
Recent Reviews Mention...
“took care of every item needing care”
“neither equipped with right packing material nor tools”
“things were broken and lost”
Customer Insights
Cost: $ 14125.00 from 3 historical data points
Local Move Duration: 7 hours from 4 reviews
Interstate Move Duration: 11 days from 13 reviews
Great Crew Members
| Nathan, Matt, Johnny, Adam, Josh, Justin, Joe, Tyler | The whole team was very organized, efficient, thoughtful and quick |
| Donna | helped get a small refund |
| Brandon | Brandon tried to help |
| Kevin | Kevin was a great driver and assistant |
| Dale, Tony, Johnny, John B | so professional and efficient, answered all our concerns |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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