Premium Movers is a locally-owned moving company that serves Sacramento and all of California with residential and commercial relocation services. Founded on a commitment to fair pricing and professional service, this company's team of trained movers is known in Sacramento for its reliable and efficient work. Premium Movers' customizable services are suitable for a wide range of moving needs, from full-service packing and crating to labor-only loading. This company is also qualified to move a variety of specialty items, including pianos, safes, hot tubs, antiques, and more. With over a decade of experience, Premium Movers is well-established within the city's expansive moving industry.
Premium Movers Inc.
About Premium Movers Inc.
Additional Cities Served: Elk Grove, Roseville, Vacaville, Folsom, Rancho Cordova, DavisShow More >
Moving Services
- Residential Move Quote
- Office Move Quote
- Piano Quote
- Safe Quote
- Local moving services
- Longdistance moving services
- Professional packing services
- Residential, commercial, office, and industrial moving services
- Moves performed by trained staff
- Efficient and experienced crews
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Premium Movers Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Premium Movers Inc. has a mixed reputation with a significant number of customers expressing high satisfaction with prompt, courteous, and professional service, while a notable portion of clients had negative experiences citing overcharging, unsatisfactory service, and unprofessionalism.
Recent Reviews Mention...
“Totally overcharged even with hardly any items.”
“great work by movers”
“very pleased with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Premium Movers Inc. mostly receives high praise for their timeliness and promptness, though there are a few instances of delays and scheduling mishaps.
Recent Reviews Mention...
“able to move on the same day”
“Don and Joe were on time”
“they arrived on time for each move”
3. Affordability
Nationwide Average: 7.69/10
Premium Movers Inc. exhibits a polarizing perception, with several customers finding their services to be reasonably priced and even offering discounts, while a significant portion criticizes the company for high costs, unexpected charges, and instances of pricing that far exceeds initial quotes.
Recent Reviews Mention...
“Not affordable, charged for every minute.”
“reasonable prices”
“cost far below estimated, highly affordable”
4. Communication
Nationwide Average: 7.53/10
Premium Movers Inc. generally received high praise for their responsiveness and clear communication, especially from the owner David, although there were notable instances of dissatisfaction regarding unresponsiveness and misleading information.
Recent Reviews Mention...
“Communication was excellent with David”
“appreciated David's help in coordinating times”
“Personable crew, no-nonsense service”
5. Stick to Prices
Nationwide Average: 5.99/10
Premium Movers Inc. faces deeply divided customer feedback, with many praising their transparency and adherence to initial quotes, while a significant number criticize them for considerable price discrepancies and unanticipated charges.
Recent Reviews Mention...
“transparent about pricing”
“Holds stuff hostage until full payment”
“final cost was below the estimated price”
6. Speed
Nationwide Average: 8.58/10
Premium Movers Inc. generally receives praise for their quick and efficient service, although there are notable complaints about slow moving and unnecessary delays.
Recent Reviews Mention...
“they were fast and very efficient”
“they are quick”
“move was extremely quick”
7. Friendliness
Nationwide Average: 8.91/10
Premium Movers Inc. is generally described as having a very personable, humorous, and accommodating team, though there are a few mentions of negative experiences.
Recent Reviews Mention...
“teams are polite”
“Very personable and funny”
“Personable crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Premium Movers Inc. appears highly likely to be hired again by a significant number of customers, despite a noticeable portion of clients expressing strong dissatisfaction.
Recent Reviews Mention...
“would not hire again due to overcharging.”
“would hire again”
“will go through their service for the next move”
9. Professionalism
Nationwide Average: 8.31/10
Premium Movers Inc. primarily receives high praise for their courteous, diligent, and efficient service, despite a few criticisms concerning unprofessional behavior and lack of proper organization.
Recent Reviews Mention...
“polite and worked very hard”
“conducted themselves professionally”
“courteous and professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Premium Movers Inc. is largely perceived as unresponsive or inadequate in addressing and rectifying customers' issues and damages, despite a few acknowledgements of willing accommodation.
Recent Reviews Mention...
“did not service area for repairs”
“went above and beyond to rectify the situation”
“did not respond to issue after the move”
11. Precision & Care
Nationwide Average: 8.01/10
Premium Movers Inc. generally receives high praise for their meticulous wrapping and protection methods, though there are notable instances of dissatisfaction due to damage and poor handling of items.
Recent Reviews Mention...
“our ancient girl arrived safely”
“piano was wrapped carefully and handled with extreme care”
“stuff was badly damaged”
Customer Insights
Cost: $ 3373.00 from 3 reviews
Local Move Duration: 4.75 hours from 10 reviews
Great Crew Members
David | excellent communication and efficient work |
Don, Joe | Don and Joe were exceptionally helpful |
David, Paul, Calixto, Giovanni | hard careful workers and very personable |
David | handled a highly challenging situation with grace and efficiency |
David | explained procedures and pricing well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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