Building relationships with customers, suppliers, sub-contractors, and consultants is a principle that drives Southbay Moving Systems, Inc. Committed to achieving success through cooperation and teamwork, Southbay Moving Systems is located in Salinas, California. This full-service mover provides relocation solutions to families and businesses all across the county and state, promising to exceed your expectations on every job whether you’re moving locally, long-distance, or even internationally. Southbay Moving Systems, Inc. is open 7 days a week giving you the flexibility to schedule your move around your busy calendar and providing you with trusted services even in a pinch. Studio apartment, condo, home, or even an entire office, there is no job too big or small for Southbay Moving Systems, Inc.
Southbay Moving Systems, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Southbay Moving Systems, Inc.
Additional Cities Served: Salinas, Clovis, South San Francisco, Madera, Gilroy, WatsonvilleShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Southbay Moving Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southbay Moving Systems, Inc. is generally praised for its detail orientation, exceptional service, and professional conduct, although a few reviews reflect significant dissatisfaction and negative experiences.
Recent Reviews Mention...
“very detail oriented through customer service and delivery”
“amazing experience with the company”
“Great service and professional conduct”
2. Punctuality
Nationwide Average: 8.07/10
Southbay Moving Systems, Inc. is generally regarded as being on time and arriving early, with numerous reviews praising their timely arrivals although there are a few instances where customers felt the service was rushed or appointments were missed.
Recent Reviews Mention...
“crew was right on time”
“crew were on time”
“very punctual”
3. Affordability
Nationwide Average: 7.69/10
Southbay Moving Systems, Inc. receives mixed reviews, with some customers finding the pricing fair and worth every dime, while others experienced higher than quoted final costs.
Recent Reviews Mention...
“pricing was super fair”
“Marybeth didn't raise the quote despite doubling boxes”
“final price was much higher than the quote”
4. Communication
Nationwide Average: 7.53/10
Southbay Moving Systems, Inc. generally receives high praise for detail-oriented customer service and proactive, friendly interactions, though there are notable instances of grievances concerning lack of responsiveness and communication breakdowns.
Recent Reviews Mention...
“very detail oriented customer service”
“Aaron stayed connected through the process”
“refused to let me grab personal items”
5. Stick to Prices
Nationwide Average: 5.99/10
Southbay Moving Systems, Inc. has received mixed feedback with numerous customers appreciating accurate and honored quotes, while others have experienced significant unexpected price increases.
Recent Reviews Mention...
“held us hostage for more money”
“completed work within time estimate”
“did it all in the time frame given on the estimate”
6. Speed
Nationwide Average: 8.58/10
Southbay Moving Systems, Inc. generally receives high praise for their efficiency and rapid service, although there were a few instances where customers reported rushing or delays.
Recent Reviews Mention...
“done in 4 hours with a break”
“performed quickly”
“packed up our place in record time”
7. Friendliness
Nationwide Average: 8.91/10
Southbay Moving Systems, Inc. overwhelmingly receives high praise for their polite, courteous, and customer-oriented approach, though there are isolated reports of unprofessionalism.
Recent Reviews Mention...
“very respectful of baby girl sleeping”
“They were polite and organized”
“Movers were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Southbay Moving Systems, Inc. generally enjoys high praise and repeated recommendations, with the majority of customers expressing a strong desire to rehire and recommend the company despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would highly recommend them”
“Would highly recommend”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Southbay Moving Systems, Inc. generally receives high praise for their attention to detail, politeness, and efficient service, although there are a few isolated reports of unreliability and unprofessional behavior.
Recent Reviews Mention...
“detail oriented implies professionalism”
“crew was very professional”
“They were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Southbay Moving Systems, Inc. has received mixed feedback, with some customers praising the company for its dedication to resolving issues and making amends, while others criticize it for a lack of follow-through and accountability when it comes to addressing mistakes and damages.
Recent Reviews Mention...
“things are missing and not repacked correctly”
“did not care about the lost items”
“did not rectify missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Southbay Moving Systems, Inc. generally receives high praise for their meticulous and respectful approach, though there have been a few instances of damage and dissatisfaction reported.
Recent Reviews Mention...
“careful and respectful of all belongings”
“Handled all my items with care”
“packed items carefully”
Customer Insights
Cost: $ 4497.00 from 3 reviews
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Aaron, Daniel, Jaime | Aaron provided a quick quote, Daniel coordinated times, Jaime made everything a breeze |
| Joey, Juan, Mike | provided outstanding and professional service |
| Miguel, Mike | went above and beyond, packed with care |
| Miguel, Michael, Leroy, Allen | clearly labeled and organized, on time, professional |
| Joey, Juan | took utmost care and left things neat |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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