Joyce Van Lines, a nationwide moving and storage service, has been in operation for several decades. Established by William Joyce as a modest local business, the company has evolved into an industry leader with four major storage facilities across the United States. Services offered by Joyce Van Lines extend from local to interstate and corporate moving, and from office and industrial relocation to packing, warehousing, and climate-controlled storage. Looking for a dependable moving service? For a wider choice, consider checking out dependable San Bernardino, CA movers and packers. Joyce Van Lines also specializes in college moving and military relocation. The company operates under key principles including teamwork, accountability, and high-quality, speedy service. The company proudly stands out among other moving services because of its commitment to excellence and a combined experience of over 60 years.
Joyce Van Lines
About Joyce Van Lines
Additional Cities Served: Moreno Valley, Hesperia, Redlands, Highland, Colton, YucaipaShow More >
Moving Services
- Local Moving
- Interstate Moving
- Corporate Moving
- Office and Industrial Moving
- Loading and Unloading services
- College Moving
- Military Relocation
- ClimateControlled Storage
- Warehousing
- Packing Services
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Summarized Review of Joyce Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Joyce Van Lines generally receives high praise for seamless, professional, and superior moving services, although a few customers report dissatisfaction with professionalism and damage to belongings.
Recent Reviews Mention...
“Joyce Vanlines made every step seamless”
“best movers ever”
“Joyce Van Lines gave superior service”
2. Punctuality
Nationwide Average: 8.07/10
Joyce Van Lines consistently demonstrates exceptional time management, with crews and drivers reliably arriving on time or even early and displaying flexibility in scheduling for customer convenience.
Recent Reviews Mention...
“worked with us to change pickup and drop off dates”
“they show up on time”
“driver arrived right on schedule”
3. Affordability
Nationwide Average: 7.69/10
Joyce Van Lines has received mixed feedback, with some customers finding them to have fair and even lower-than-expected prices, while others have experienced last-minute charges and unexpected additional costs after extended use of services.
Recent Reviews Mention...
“Charged thousands more last minute”
“fair prices for the service”
“cost comparison made it the right choice”
4. Communication
Nationwide Average: 7.53/10
Joyce Van Lines generally receives praise for precise directions, patient and helpful staff, and proactive engagement, though some customers have reported issues with responsiveness across various communication channels.
Recent Reviews Mention...
“were given precise directions”
“Aaron Baldwin patiently answered all my questions”
“Aaron was extremely helpful answering questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Joyce Van Lines has received mixed feedback, with some customers experiencing dishonest practices and overcharging, while others praise the company for charging as estimated or even refunding the difference, leading to varied experiences regarding pricing integrity.
Recent Reviews Mention...
“movers lied to get paperwork signed”
“Charged more than the pre-move quote”
“they charge what is estimated”
6. Speed
Nationwide Average: 8.58/10
Joyce Van Lines consistently receives praise for its teams being quick, professional, and efficient in both loading and unloading.
Recent Reviews Mention...
“teams were quick and professional”
“fast and efficient loading and unloading”
“Fast and efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Joyce Van Lines consistently receives high praise for their good-natured, professional, and courteous team, with numerous commendations for their personable and respectful service, although there is a sole report of unprofessionalism.
Recent Reviews Mention...
“they are good people”
“Everyone was friendly”
“very unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
Joyce Van Lines has a majority of customers expressing a high likelihood of rehiring and recommending their services, despite a few dissenting opinions.
Recent Reviews Mention...
“would definitely hire again”
“would work with this company again”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Joyce Van Lines generally receives praise for being professional, well-trained, and detail-oriented, although there are a few concerns regarding unprofessional behavior from some team members.
Recent Reviews Mention...
“company's professionalism”
“great job by crew implies professionalism”
“professionalism mentioned explicitly”
10. Precision & Care
Nationwide Average: 8.01/10
Joyce Van Lines generally receives high praise for their meticulous and respectful approach to customers' possessions, with rare but notable exceptions of mishandling and damage.
Recent Reviews Mention...
“superior dedication to caring for possessions”
“the team carefully loaded and unloaded my property”
“took good care of my belongings”
Great Crew Members
Ritamarie B. | deserved praise for making move seamless |
Jack | always ask for Jack because he is the best |
Aaron, Alex | Aaron set up my service and Alex was great with delivery |
Aaron | Aaron was extremely helpful all along the way |
Chris | phenomenal driver and adjusted dates to avoid weather |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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