Family-owned and operated, Redlands Moving & Storage has been a staple in the Californian region since 1963. With well over sixty years of professional experience, this moving company has become a trusted name in the world of residential moving services, offering quality services like packing, unpacking, and moving assistance across both local and interstate moves. Their service doesn't just stop at the Redlands borders, but also extends out to include areas like San Bernardino, CA. Always ready to show utmost care and safety with each move, their dedicated team of licensed and qualified movers works diligently to provide a personalized moving experience. In addition, Redlands Moving & Storage extends their commitment to quality service by offering free in-home estimates and specific services for military packing equipment trained movers, as well as packing & unpacking services.
Redlands Moving & Storage
About Redlands Moving & Storage
Additional Cities Served: Moreno Valley, Rancho Cucamonga, Victorville, Murrieta, Rialto, HesperiaShow More >
Moving Services
- Local Movers
- Interstate Moving
- Senior Moving
- Professional Packing
- Piano Moving
- Packing & Unpacking Services
- Residential Moving
- College Dorm Room Moving
- Free InHome Estimates
- Skilled and Trusted Movers
California Moving License
Revoked
Last Checked: 12/10/24Authorized
for Interstate Moves
Last Checked: 01/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Redlands Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Redlands Moving & Storage garners overwhelmingly positive praise for its service, contributing to a strong reputation for reliability and professionalism.
Recent Reviews Mention...
“numerous mishaps and damages occurred”
“exceeded my expectations every time”
“impressed with the services provided”
2. Punctuality
Nationwide Average: 8.07/10
Redlands Moving & Storage consistently demonstrates reliability, with multiple accounts of their crew and drivers always arriving on time and being ready to work immediately.
Recent Reviews Mention...
“crew arrived on time”
“They were timely”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Redlands Moving & Storage is highly regarded for offering great deals, excellent rates, and values that overall exceed expectations, despite a few instances of unforeseen costs and concerns.
Recent Reviews Mention...
“very fair”
“$300 below the estimate”
“Negligent handling led to total loss, not affordable.”
4. Communication
Nationwide Average: 7.53/10
Redlands Moving & Storage generally excels in providing efficient, professional, and friendly interactions, with consistent updates and responsive service, although there are a few mentions of communication challenges.
Recent Reviews Mention...
“team is efficient, professional, trustworthy”
“courteous and efficient staff”
“very kind with open communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Redlands Moving & Storage has mixed reviews with some customers appreciating that the final cost was as quoted or even lower, while others criticize the company for not adhering to their initial quotes and imposing hidden fees.
Recent Reviews Mention...
“thanks to tips, was below the estimated cost”
“Did not adhere to any semblance of quoted service.”
“their quote was price we paid”
6. Speed
Nationwide Average: 8.58/10
Redlands Moving & Storage is highly praised for their quick, efficient, and hardworking team, completing moves swiftly even under challenging conditions.
Recent Reviews Mention...
“quick moving”
“efficient move”
“extremely hard working and very fast”
7. Friendliness
Nationwide Average: 8.91/10
Redlands Moving & Storage is overwhelmingly perceived as courteous, professional, and friendly, with just a couple of exceptions noting less positive interactions.
Recent Reviews Mention...
“crew were generally courteous at the beginning”
“staff was courteous”
“very kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Redlands Moving & Storage has overwhelmingly positive feedback, with the vast majority of clients expressing a strong desire to use their services again despite a few instances of significant dissatisfaction from a minority.
Recent Reviews Mention...
“would not hire again due to significant issues”
“wouldn't trust any other company”
“go-to moving company in the area”
9. Professionalism
Nationwide Average: 8.31/10
Redlands Moving & Storage generally receives praise for their efficiency, trustworthiness, and professional conduct, though there are isolated reports of concerning behavior such as lack of expertise, intoxication, theft, and unprofessional handling of issues.
Recent Reviews Mention...
“crew lacked expertise with installations, possible intoxication”
“team is efficient, professional, trustworthy”
“staff was efficient and courteous”
10. Conflict Handling
Nationwide Average: 4.07/10
Redlands Moving & Storage has shown minimal effort, with no resolutions provided and a lack of effective follow-up on issues such as missing items.
Recent Reviews Mention...
“office has not provided a resolution yet”
“Made no effort to rectify the situation.”
“no effort to rectify missing items problem”
11. Precision & Care
Nationwide Average: 8.01/10
Redlands Moving & Storage generally demonstrates a high level of attentiveness and respect for customers' belongings, despite a few instances of damage and negligence.
Recent Reviews Mention...
“fridge and door frame scratched, banister cracked”
“staff treated our belongings like their own”
“handled our belongings with care”
Great Crew Members
James,Debbie | James scheduled effectively, Debbie gave helpful tips |
JR | talk to JR for an estimate |
Richele | Richele provided an impressive initial consultation |
Griff,Josh | amazing job, timely, quick moving, very kind, open communication |
James | James sent a great team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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