StorAmerica San Bernardino, a subsidiary of Guardian Storage Centers, has been providing self-storage services since 1999. Based in Irvine, California, the company operates over 75 properties across California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. They are committed to offering positive storage experiences and strong customer service relationships, reflected in their 'A+' Better Business Bureau accreditation. StorAmerica's services include online rentals, month-to-month leases, vehicle, boat, and RV storage, and easy access to storage units. They take pride in offering unique features such as free moving trucks and an extensive Storage Guide to assist customers. Should you require movers in San Bernardino, CA, please refer to our San Bernardino page for a comprehensive list and offerings.
StorAmerica San Bernardino
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About StorAmerica San Bernardino
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of StorAmerica San Bernardino
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica San Bernardino is predominantly praised for its exceptional service, professionalism, friendly staff, and clean facilities, though a few customers express concerns over pricing and customer service issues.
Recent Reviews Mention...
“great staff”
“Maria was super kind to us.”
“Very professional service and friendly people”
2. Affordability
Nationwide Average: 7.69/10
StorAmerica San Bernardino generally offers great deals and competitive pricing, although a few customers have raised concerns about rent increases and high prices compared to other facilities.
Recent Reviews Mention...
“got a great price for the first 2 months”
“excellent prices for what you pay”
“Great deals!”
3. Communication
Nationwide Average: 7.53/10
StorAmerica San Bernardino generally receives high praise for their customer service and staff's helpfulness, though there are a few criticisms concerning service consistency and paperwork handling.
Recent Reviews Mention...
“staff was extremely pleasant and helpful”
“Manager was professional and knows how to crack jokes”
“Customer service was absolutely priceless”
4. Stick to Prices
Nationwide Average: 5.99/10
StorAmerica San Bernardino frequently disappoints customers by not honoring advertised prices, raising prices without notice, and having a confusing late fee policy.
Recent Reviews Mention...
“Worst Storage Company in this country”
“did not initially honor advertised price”
“will raise price without telling you”
5. Friendliness
Nationwide Average: 8.91/10
StorAmerica San Bernardino consistently receives praise for its extremely pleasant, helpful, and kind staff, particularly highlighting team members like Jose and Maria for their outstanding service, despite a couple of isolated grievances.
Recent Reviews Mention...
“staff was extremely pleasant”
“Jose at the front desk is the friendliest”
“Jose is the best”
6. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica San Bernardino received overwhelmingly positive feedback, with many customers expressing a strong likelihood of using their services again, despite a few negative experiences related to access issues and dissatisfaction with management.
Recent Reviews Mention...
“recommend StorAmerica”
“Highly recommend this place”
“would hire again”
7. Professionalism
Nationwide Average: 8.31/10
StorAmerica San Bernardino generally receives high praise for their professionalism, with many mentions of staff members being knowledgeable, efficient, and conducting themselves professionally, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Jose was very professional”
“Manager was professional”
“great staff”
8. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica San Bernardino appears to demonstrate a generally low commitment to addressing customer issues, notwithstanding a singular instance of going beyond to meet needs.
Recent Reviews Mention...
“go beyond to meet your needs”
“No effort to rectify the misunderstanding on gate hours.”
“haven't been reimbursed for the rat infestation”
Great Crew Members
| Jose | Jose was super friendly and professional |
| Jose | Always is helpful and goes above and beyond |
| Jose | Jose was very friendly and helpful |
| Jose | helping me find the right fit and making purchase easy |
| Jose | Jose went above and beyond to take care of my needs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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